I have been using this laundromat every now and then for a few years (mostly for large loads). A couple Friday's ago we had lots of company over, so every blanket in the house got used. I came to this laundromat that Saturday to wash all the blankets that had gotten used by our company, considering it's so much easier to do a couple large loads rather than 4-5 smaller loads at home. Anyway, I waited for my two loads to wash, then stuck them in the dryer on medium heat and went to see a movie. When I came back and went to get one of my loads (which contained 4 large polyester blankets, over $100 in blankets), they were all melted/burned. Burned black in some places, and singed/melted in the others. I have washed these specific blankets there many times before using the medium heat, so I let the girl working know and she marked off the dryer. I figured it may have been a malfunction with the dryer, since there are many washers and dryers there with "out of order" signs on them. I was waiting for the owner to call back since she was out of town, and we played phone tag for a bit (my fault as well since I have a busy schedule a lot of the time). The owner told me sorry that there's nothing she can do for me, it's wash at your own risk, but she knows her dryer didn't malfunction. Although I've washed these blankets there many times with no issues, and you have to have some SERIOUS heat to melt polyester. I'm disappointed because all together the blankets that got ruined in that dryer costed me $100 (they're the velvet plush king blankets from JC Penny) and they can't do anything for me. I wouldn't recommend going to this laundromat for the reasons that: it's much more expensive than the ones around town, lots of the washers and dryers are always out of order, and apparently this one did malfunction - I'm very surprised they didn't catch on fire!! I always went there for the location convenience, but now I'll be going elsewhere. read more

Suds N'sun - Burned blanket - Tanning Near Me - Escanaba, Michigan

Owner/manager very rude, greedy and dishonest! Witnessed a person who lost their money in one of the washers, the coin return malfunctioned and wouldn't return the money. The person who lost the money went to the attendant to seek help. They got the manager. Manager refused to unlock the machine or refund the money saying that if she were to refund the lost money, that then, she would be out. How lame is this??? It may be just a few quarters but STEALING IS STEALING!!! This manager refused to refund a customer's money after the customer received no product or service, as the washer wasn't working and coin return also failed....therefore, by (so rudely) saying what she did to the customer AND refusing to refund, the manager LITERALLY STOLE FROM HER CUSTOMER!!! I will NEVER NEVER NEVER give Suds N Sun ANY of my business EVER!!! I WILL NEVER GIVE MY PATRONAGE OR SUPPORT TO A PLACE WHO INTENTIONALLY and DELIBERATELY RIPS OFF ITS CUSTOMERS, THEN LIES ABOUT IT with some kind of LAME SELF JUSTIFICATION for doing so!!! I would NEVER go there myself, and I will NEVER recommend them to ANYONE!!! I will also tell EVERYONE I know about how TERRIBLE they treat their customers!!! read more