Dr Rossi is a wonderful physician. I have been very fortunate to have as Dr. nurses extremely kindread more

I cannot say enough good things about Dr. Mary Henkel. A true and caring person. She listens and…read moreis very attentive to your medical conditions. She is very thorough in your medical care. I know I'm receiving the best care with her, always!! The front office staff are truly amazing as well, always helpful and so kind. Wonderful Physician's office !!

Capital Family is always quick to see us when we need to get in, friendly staff, organized, and…read morequality care by an excellent team of doctors, nurse practitioners, and nurses.

Absolutely horrible experience with their nurse practitioner, Cindy Hanes. I went in simply to have…read moresome lab orders written, with the only request to have the order split up as I have a phobia of blood draws. My appointment was with Cindy Hanes, and she was incredibly condescending and disrespectful throughout our conversation. When she wrote the lab order, she didn't include certain tests that I (and my previous physician, as I tried to explain to her) requested, but she completely ignored my request to split the test and wrote everything in one order. When I asked her to re-write the order, she said to me (literally, her words) "you can take what I gave you and leave". There were two other nurses standing nearby, and the look on their faces told me that they weren't surprised that this lady said what she said; obviously I'm not the first person to have this experience. I'd strongly advise anyone going to this facility to avoid this lady, as she was by far and away the most unprofessional, and downright rude, health care practitioner I have ever encountered.

Sara Darmadji has been a blessing. If you're looking for a primary care who is compassionate,…read moreknowledgeable, caring, kind and takes time with you- Look. No. Further. Hands down the best decision to switch to her. 5 starts are not enough.

Office is great but if you need help with accessing your patient portal good luck. If there is a…read morelanguage barrier then best of luck with anything because even if you give five pieces of information as evidence of who you are then it's not enough. Also don't call trying to help someone with the patient portal because even if your talking to the patient to help them understand and respond they will be rude and cut you off.

The ladies there were phenomenal when the hubby was having an allergic reaction. So grateful for…read morethe care he received.

Now, an update! My UTI ENDED UP MORE SERIOUS! I had gone to my primary Dod and referred to a…read moreLexington Urologist, soonest appointment was 2 months! Serious issue, called Georgetown Urgent Care again and also talked to the same lady! She said I will see what I can do, in a Friday! She Called BACK! She had an appointment for me The next work day, Monday! All said and done, 3 visits, bloodwork, CT scans, a scope procedure, then the big one! A tumor removed, ALL before my doc could have gotten me a first appointment! All I can say is, Thank You Georgetown Urgent Care and My now favorite APRN Ashley Smith! She went well beyond anything near normal to help with my issue!

I've been going here for years and absolutely love the staff here. Very friendly, attentive and…read moreprompt. Dr Haddix is a top notch family dr that takes his time to listen during your scheduled appt times. Dr Dicken and Lindsey are great as I have seen all of them. They all want to make sure you get the best care/treatment possible before leaving their office.

If you want to be treated like a number instead of a person, this is the place for you…read more Receptionists and nurses are not that friendly, attentive or outgoing. Dr Dicken is the friendliest person there but if you talk too much he'll excuse himself from the room "for just a moment" and then a nurse will come in and say you're all set and ready to go. Today, one receptionist was complaining to another about a patient for all to hear.

I visited for an X-Ray due to a foot injury and had a great experience. The quality of care was…read moreexcellent -- the medical assistant was so kind and made the whole process quick and easy. The office staff were also a pleasure to work with, and the facility was very clean and well-maintained. I was in and out in no time, which I really appreciated. Type of care (5/5) Care Quality (5/5) Office Experience (5/5) Overall 5 Stars!

The center opened at nine. I arrived at 8:45. I was the second person there,. The doors opened…read morepromptly at 9. I was called back in three min. After preliminary test, blood pressure, etc., Dr Enaker came in. She was courteous,friendly and professional. I was treated a prescription called in and pulled out at 9:30. So much better than waiting for three hours in an emergency room.

Love Whitney Tackett PA. She takes time to understand you and your health journey. Time to…read moreschedule is very reasonable.

A bit over a year ago, I had planned to bring my child to a specific pediatrician in Lexington…read more Well, my baby was born a month earlier than expected, the day before I planned to visit the pediatrician. While at the hospital, I had to pick an on-call pediatrician from one of two places in Georgetown to come examine the baby. After having a sour experience with the other office, I choose Bluegrass Pediatrics. I met Dr. Knight that evening at Georgetown Hospital and liked him so much that we decided to stick with him at Bluegrass Pediatrics instead of the pediatrician in Lexington that I had originally planned to see. I'm glad we did. Dr. Knight has given us the best care, always listening to us -- even if he didn't agree with us. The staff members at Bluegrass Pediatrics itself are very friendly and polite. They are also quick to get us in for an appointment within the same or next day as needed.... and have a pediatrician available for phone calls when office hours are closed. The office may not be bright and flashy, but don't let that fool you. (They are also a family practice, it's not just for kids -- so your kids can go here for their entire lives!) There is also a separate sick and well area, although you have to walk through the sick area to get to the front desk/doctor anyway. Sadly, we are not currently patients at Bluegrass Pediatrics as of this month because of a change in insurance. It is a bit frustrating (especially as we had a medical need for our child recently), but it is what it is. I'm still thankful for the care my son received here. Highly recommend.