This morning at 7am my account was hacked. When i went to try to resolve the problem it showed me…read morethis IP address 47.221.9.149. When i went to look up the info it told me that it belongs to this company. Specifically an address to a specific storefront in Tyler Texas. I've notified the proper channels and am hoping to have this problem resolved within the next few days. This company was a cover to people who stole my information

Horrible service. Set up installation for Monday, they showed up on Sunday without calling. Made…read morenew appt. on Monday. Installer wouldn't wait 10 min for me to trim a limb to test connection. Re-scheduled for Wednesday and had confirmation. No one showed up. Called and dispatcher said she would find out where installer was and call me back. Did not call back. Called Thursday morning, and talked to Rep. He couldn't tell me anything. Held on the phone for 30 minutes for another department. Finally hung up. There is a reason you see 1 star on yelp. And they have communication in there name. Poor service. I will go to competition.

I needed a TV satellite service for my new house. Todd was very helpful with our new Dish…read moreSatellite service and equipment. I would use him again.

WOW - These guys are AWESOME. Highly recommended for any type of satellite work. They came to my…read morehouse which was rather far away and did a job that directv would not do. They took a very difficult installation and made it look easy. The technicians showed up on time, at a set time and not a 5 hour window which by the way was missed by Directv when I tried to have them do the job. They were also very professional and polite, enjoyed what they were doing and got it done. Thanks so much, you guys are awesome! Give these guys a call before you go anywhere else. They will get you same deal as going to Directv directly and be way more friendly and personable not to mention they will get the job done.

DO NOT deal with this satellite provider. They are charging me a $160.00 early termination fee,…read moreeven though I

Worst customer service ever! I had an appointment 12-5 today for installation but after driving…read morefrom out of town after a night shift and after waiting forever I got a phone call saying their technician didn't have equipment for the installation and there is nothing they can do for me. How do you not do inventory the night before and call ppl to cancel their appointment. Speaking to other people around town no one is happy with their service.

I recommend Hallsnet for Gilmer internet service!ETEX is crap. Don't get even close to what you pay…read morefor. I canceled ETEX the first of the year and have saved over $200. And all I had was tv. Hallsnet gives you the speed you pay for. I pay for 10 mbps. As you can see in the picture, I almost always get more than what I pay for and look at the upload speed. ETEX offers no large upload speeds. Hallsnet tries to match the speeds as best the can. Also they provide great customer service! Get internet from Hallsnet and stream your tv service.

I had to call them recently when I was dealing with problems with my internet/phone/cable provider…read more The man I talked to was very friendly and very honest. He gave me an honest unbiased opinion on services offered in my area as well as helping me decide on which streaming products would be best for what we use. The wait times were quick and I didn't have to deal with an automated thing which was great.

I am Stephen Knipein Tyler, TX. My next door neighbor is also involved in this problem. Both houses…read moreare new this year. We are at the end of the telephone pole line. The builder included underground tubing for your cable to connect to each house. My house was connected in a few days but took 2 trips by different installers. My neighbor took 2 months because the installer said he would have to hire an electrician to run cable through tube. This was not true since the neighbor used a ball of string, piece of plastic and a vacuum to suck string through. Then your installer pulled the cable through. But to get to the problem. The connector at the top of the pole only allows two connections. The installer \said he would put a work order in to get this replaced. To connect he cut my connection at the base and put a splitter in temporarily. It was to be fixed when the connector up top would be replaced with a larger connector. That was over a month ago. Nothing has happened. I called their office and the male just wanted to go through a routine to check my modem. He would not listen to my need. I have experienced some slow down. I want to plant grass but can't because of the mess left in my yard. Splitters degrade the connection. I am sharing a service with the neighbor but both are paying full price. Please setup someone to come fix this! I can't keep calling and reaching someone that won't listen or isn't capable of understanding the problem. Seems like they are just not autonomous but programmed robots.

No closed captioning on PBS. NO back button. Impossible…read moreto go back to the last channel. No pause button. Outrageously priced just to get standard network channels with no movie channels. BOOOOOOOOOOOOOOOO. The worst TV cable provider in the entire country.

I have had Vexus for a few months and the service has been great, no problems there. The issue that…read moreI have is with their offer of a $100.00 e-gift card after the first 3 months. What they fail to mention is that the card is only good on THEIR WEBSITE to purchase THEIR BRAND ITEMS! If I had known that up front I would have told them not to bother sending me one because I have no use for it. Can we say "FREE ADVERTISEMENT"? No thank you Vexus!!

I view Vexus as the best kind of TV available if you like beautiful clear TV viewing. They…read morebroadcast in Ultra High Def which provides deep, precise, and colorful contrasts in your viewing experience.

Wish I could give ZERO stars. My god. Once a month it goes out for at least the WHOLE day. My only…read moredays off and this POS internet service isn't working. I'm about to go to another company. This is crap. Don't do it. Save your souls.

Worst WiFi! Goes out constantly. You can never get ahold of any technician.. we've had this service…read morefor a month and we've lost connection multiple times, for days at a time

The supposed internet service they provide is barely better than dial up. I paid to increase the…read morespeed of service I receive a couple of years ago, and I also bought a new modem to help with what I was told would be faster speed for service. I can tell absolutely no difference, and the service has seemed to deteriorate since the upgrade. Not to mention all of the add-on charges that are never mentioned in all of the propaganda they send so you will upgrade for "$5.00 more a month!" It took 6 months to get the charges off of my account! We need more options in Tyler for dependable, reliable, and fast internet service. Suddenstink needs to GO!

Our suddenlink TVs lost their signal again Saturday night. About the fourth time. So we called tech…read moreand thy said they couldn't get a tech out to replace the box till Tuesday. I thought have a cable buried and not exposed to the weather like Direct was better but their picture is not as good and he controller is always giving us problems. . Internet and phone stay up but TV service is terrible. By something else like a amazon fire stick. Jeff