I normally don't leave reviews, but I felt this experience needed to be addressed. The quality of…read morethe food has already declined compared to what it used to be, but what concerned me most was the behavior of the person who identified himself as the district manager. His attitude came across as disrespectful, and I believe the owner may need to ensure that proper customer service etiquette is being followed. I order the same thing every time I visit--honey BBQ with dry lemon pepper, all flats--so I was surprised when he questioned how I "specifically wanted that." I was also confused as to why he asked how much I normally pay for my order, as the price shouldn't matter if I am ordering my usual item. The interaction made me feel as though I was being challenged unnecessarily. Since the owner has given the staff a bit more flexibility in how things are run, the overall service has noticeably declined. I hope these concerns are taken seriously so the restaurant can return to the standard it once had.

I am paying 1 dollar per wing and it's that small don't worry there all that small it's not just…read morethat 1

Came for lunch forgot about church crowd, they took ordered has fast has they could and food came…read moreout fast. The staff stayed friendly beside the "bad " customers. Seen two pre teen boys playing with soda machine and making a mess has the dad watched football and the staff just put up wet floor signs till they left, lady was rude about how slow the DoorDash was it was only a drink. We got 3 adult meals and a kids meal and later a frosty. These was on 9/15/24 so shout out to the staff.

Ts restaurant pmo, came here wit my mom earlier and got a biggie bag, I asked for a junior cheese…read moreburger with nothing but ketchup and cheese and they gave me 80 pounds of bacon which I didn't ask for and ketchup ONLY on the top bun, 2 pickles stacked on top of eachother on one side :/

When a long time since eat at KFC got the sandwich box, it was a lot of food, and hot . Inside was…read moresemi Clean. I would tr again. The spicy chicken is spicy so to to the sauce on it.

Today at 5 pm I ordered a 4 piece meal. they didn't have the breast ready said it would be another…read more5 mins I was asked if I wanted to wait or exchange I exchanged for 2 thighs. When I got home and looked at the chicken it was a darker brown on the crust and the meat inside was extremely dry and had no taste. From all appearances it looked like old chicken that had been dipped again in hot oil. The fact that at 5 pm they had no fresh chicken breast ready for the supper crowd made me think they were getting rid of old chicken from lunch. one of the worst experiences yet with site.

Slow drive through at 5:15pm on a Wednesday. Toke about 3-5 minutes per car to order and they was…read morepulling cars up to wait on food. Staff I talked to was nice .

I left the drive thru abruptly after being told they could not make one of the new dirty Dr…read more Peppers with Diet Dr. Pepper. Like what the hell, it has three ingredients and I asked simply to move your hand three inches and use diet Dr. Pepper and not regular. Absolutely absurd. Lazy ass employee. Over this franchise.

Went on 5/20 6:30am for breakfast they didn't have any biscuits, unsure why they didn't have…read morebiscuits but figured that was a main dish for breakfast. Tried to contact BK via their website customer service and could not get help, since i didn't have a receipt that I purchased anything.

I placed an order via door dash and asked my driver to request 2 ranch and 2 zesty sauce since…read morethere was no place to order condiments on the door dash app. The employee told the driver she would give me the 2 ranch but not the zesty sauce because I didnt order it. There was NO place to order or request condiments. I would have gladly ordered and paid for the condiments had I had the option to do so. This is horrible customer service. I would suggest updating your door dash menu if you'd like your guests to order and pay for condiments. Disgusting!

The food is good the staff we got today was nice she was very helpful the service was quickread more

From the owner: Think nothing can be better than your favorite Taco Bell® menu items? With our iconic Taco Bell…read moreSpecialties, you better think again. We have a great selection of delicious specialties like the Cheesy Gordita Crunch, Chalupa Supreme and more food items you'll love.

The associates seemed nice enough, but the food wasn't very good. I ordered the classic and it just…read morewasn't very tasty. My husband ordered a double BeefnCheddar and it was sloppy and lacking cheese. We also ordered a mozz stick which was pretty good and my chocolate shake was good. I probably wouldn't return or recommend personally.

Very slow in lobby if I knew take 15-20 mins to order I would of went else where if I knew…read moresomewhere close I could park a rig and go in. Not very staff either I will say tho when I did order food come out fast and hot.

Went drive thru twice these week , more because Chick fila was closed for remodel and Popeyes is…read moresuper slow, but to my surprise both times these week the food been hot and drive thru fast. One day the staff was friendlier than the other but not rude either time.

Picked up my online order and drove all the way back home to enjoy my food. Opened my bag and not a…read moresingle item listed on the receipt was in the bag. They got the order completely wrong so I drove 20 mins back to this location. Walked in and asked them to remake the order and get it correct this time. They were polite and willing to fix the mistake so I was happy. Got back in the car and drove back home. Opened the food and looked inside and boom there was about a foot long jet black hair mixed into the boneless wings. Cook in the back was a Male with long black hair and no hairnet. Threw the food away. Wasted 40 mins driving back to this location then back to my house wasting time and gas to then realize they left a long hair in my food. 10/10 wouldn't recommend. Go to Popeyes or Chik-Fil-A instead.

8am on Thursday line wrapped around store, parked and went in to get to go. Ordered 2 steaks…read morebiscuits no drink and they had my bag ready because the machine approved my card. No rude but not friendly but they was slammed on drive thru

Went through the drive through was missing a biscuit called and told them they said bring the…read morereceipt back and they would make it right I returned within the hour with receipt in hand the manager copped an attitude right of the bat and walked away taking under his breath I called him out on it and he became conditional I called the sylacaga police department cop shows up talked to the manager I returned inside with the officer to finish getting a refund at which time the manger proceeded to again get an attitude and confrontational left without a refund

Bad service was almost like they didn't care, - it very dark inside. Ordered Chicken. Strip kids,…read morechicken strip meal and flamethrowers meal. Paid total seem off but maybe he got me a burger with no fries. Got three cups so figured all is well. They called my # and all that was on tray was the two chicken meals. Pulled looked at ticket they never rung up my burger.

The service was fantastic. I ordered an ice cream cone at the drive-through window. When I received…read moreit, the first thing I noticed was that it was remarkably light for a large cone from DQ. Other cones I had ordered in the past from different DQ restaurants had dense, heavy ice cream. This cone felt almost weightless, like it was filled with shaving cream. When I tasted it, there simply was not much flavor. It felt moderately cool/cold and had a tiny touch of sweetness. That was it. It felt like cool marshmallow shaving cream in my mouth. Honestly, worst DQ cone I have ever had. I will say the cone itself was fresh and crunchy. I dumped off the ice cream at the top and ate the cone top section. Then I decided to put the remainder of the ice cream cone in my car cupholder just to see what would happen. After 30 minutes, there was no dripping, no leakage, no melting whatsoever of the ice cream. It was still a cool shaving cream consistency. I pulled the cone away from the ice cream to expose it more and let it sit for an additional 15 minutes. Nothing. No melting, no dripping. The second photo included with this review is of the ice cream cone being turned upside after 45 minutes. If you want some cold, fluffy tasting stuff definitely give this DQ a shot but if you want real rich, dense tasting DQ ice cream try Oxford or Pell city.