Always a go to subway for me. Never had a bad experience. They're under new management and let me tell you it's never been better. The bread is always baked fresh and the ingredients are never old. Definitely the nicest workers they always have a smile on their face when welcoming you in. They just renovated the place so it's looking new and inviting. Go check it out! read more

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Food service was perfect and the worker very professional and polite samnam and samira make me feel welcome all the time and i keep coming back i highly recommend coming here to this location!!!! read more

First time in a very long time that I place an order through the subway app and they actually get my order correct. I went in to pick it up a little earlier than the app said it would be ready and my items were ready. The only downside is that the soda machine always seems to be out of service, you can grab one of the bottle drinks as a replacement but selection isn't that big. The gentleman working on Saturday afternoon was actually friendly. read more

Ordered a couple weekends ago and their bread was tasting like crap. Eat fresh they say??? Shooooot! Bread tasted like it was days old. Guess you get what you pay for with corporate crap companies. read more

Good morning Here is our unexpected experience with Subway! After our home delt with a loss in the family, we need food!! Not able to cook we ordered subway from 1555 palm ave. We know what to expect as our oldest daughter worked with the company for over 15 years. So No surprises.. unfortunately this was not the case. We ordered five sandwiches and every one of them there was an issue main issue was the lack of items on each sandwich the most shocking one was the veggie sandwich that had no veggies just Mayonnaise & bread steak sandwich approximately half of the steak that was necessary to make a sandwich no veggies no cheese and an insane amount of pepper. club sandwich had also half of everything that should be on the sandwich when unwrap you couldn't even see any meat or veggies just bread. Here are a couple pictures of the sandwiches.. I contacted Postmates as that's who delivered they were very understandable and gave us a refund of almost $18 on a $35 order which really wasn't necessary for Postmates to do as it wasn't their fault! when calling Subway to inform them of their mistakes all I got was excuses and back talk from the supervisor that was on duty Friday evening about 4pm no offer of a refund or replacement of any kind or sympathy for the mistakes that were made by her employees! Furthermore she decided to argue the point with the mistakes that were made on our border. With this being said I don't think there's anything else to say! read more

Subway - One picture shows how much was not on the steak sandwich the other picture shows nothing on the veggie sandwich but mayonnaise and pepper - Sandwiches Near Me - San Diego, California

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Ordered thru the app for the first time instead of ordering in person. Worst sandwich we have ever received. Order 2 times per week - kids play sports and it's there go to on game days. The least amount of everything on the sandwich ever!!!! Inquired if under new management since didn't recognize the employees - was advised "just for tonight"??? Did offer to correct sandwich but was in time crunch could not wait for remake. Guess will be looking for new subway location in IB. Disappointing. read more

How disappointing. We ended up going here in a rush for family breakfast before church on Sunday. Every iHop and Denny's was packed for our late schedule. But we might just as well have waited. I'm giving two stars solely because the food we got was as per expectation of any Subway and the place didn't seem dirty. But that's about it. The service was remarkable. If it had been slower, time would actually have gone backwards. There was only one artist in residence at the time, and clearly, his interest was not in getting our family of four in and out. I hate to blame him if this is policy (and if it is, its new or unique to the store), but making all three 12" sandwiches individually--to the extent of standing and staring a the oven while it heats a sandwhich rather than getting the next one started--was amazing to me. Perhaps I am harkening back to my days working at east coast deli's where three sandwhiches were expected to be made and made right in less than three minutes. But to watch with painful slowness as three of the easiest sandwiches to make (meatballs; bacon, egg, and cheese; and chicken and cheese) each slowly wound its way through a long process was just remarkable. I can't imagine we're the first or only customers to come to a Subway for reasons other than spending time soaking in the artist's "craft" while having a leasurely meal comforted by the ambiance of fine formica and chrome. But it will be the last time for us. Three stars for the typical mediocre Subway meal. One for the wildly unenthused artist. Average 2. read more

The only reason I gave this place five stars is because of Jimmy. I had a mixup couple weeks ago came back to have that problem resolved only to have another mix up I was really upset but thanks to Jimmy for rectifying the situation. I'm grateful for him and the customer service customer excellence patience and going above and beyond he possess. read more

Subway - menus on the wall of a subway restaurant - Sandwiches Near Me - San Diego, California

8/29/2020 The two gentlemen working tonight were very pleasant and eager to ensure my wife and I left satisfied. Apparently online orders are to be shut down 30 mins before close with zero warning on the the website or app. This affected the bottom line at the register and of course any deal during the pandemic is great. However, while the deal was not able to be applied the gentleman did make an offer which left us feeling appreciated! Appreciate it boys! read more

I came here yesterday and Shannon or Sharon. I totally forgot her name. Anyways. SHE HAS EXCELLENT CUSTOMER SERVICE. She was patient and made ny sandwhich so nice and stuffed. I always ask for Oilve oil & vinegar and she recommended me the Olive oil & herbs! It was Delish! Her attitude was awesome read more

The service was absolutely amazing, I'm really glad we decided to stop by a subway oof

Shannon has a terrible attitude. She's so careless and filthy when it comes to making sandwiches. Never will I go again if she's working. I asked for light Mayo and she drenched it in Mayo, and to top it off cut my sandwich with a dirty knife. read more

The big draw to this spot is the guy dressed as a bag of french fries dancing in front of the Rally's. He's got rhythm and charisma, but I'm not a Rally's guy. Sorry homie!!! This location tends to have shorter lines and decent service. Well, what can you say really. If you know what you want what can really go wrong. They've got their standard greeting, standard pitch to up-sell. I was 1 of 3 people in the place so I got a chance to really enjoy the experience without much distraction. Ok, I'm reaching... Anyway I'm working with the sandwich builder/artist, whatever and the cashier gives thee most lame "Welcome to Subway" greeting. Like barely loud enough for me to hear and I'm 5 ft away from the guy. He said it with such apathy and embarassment that I totally lost my train of thought, soo funny! I had to add an extra star just for the comic relief. read more

This subway is my favorite place to go!!! I always love how they make my sandwich!!! Reason why I give them 3 stars is because I dislike about 3 to 4 employees who just have an " I don't care attitude" and this new girl that works there always messes up my sandwich!!!! I'm like really how hard is it to listen and follow directions you're not a brain surgeon you're making a stupid sandwich!!! Ugh!!! Other than that I have my own favorite people that I like and they always put a good amount of everything. One day I went to another subway just because I check if my favorite employees weren't there at the time, big mistake they made my sandwich the worse and didn't even put anything on my sandwich. Sooo I just deal with this one. read more

The employee that I had was very humble but when I was ordering my wrap I had to tell her that I wanted my bacon and cheese cooked. When I told her, she was confused on using the oven. She also didn't ask me if I wanted any sauce or spices and just skipped that whole section so I had to tell her to go back. I think the managers should train the employees a little better to make customer service that much better. read more

It's a Subway...I ordered a Turkey Foot-long for $5 Bucks, took it home and modified it. (I added Cranberry Sauce to it and made it THAT MUCH BETTER) read more

It was my first time going to this subway and the guy working gave a shitty service and had a bad attitude, I would recommend for him to work on his attitude towards clients. read more

When I went I received great customer satisfaction when a guy name Jimmy is there! Very nice and he needs a raise!

Anf Great service and friendly ! So happy to have a subway closer to us. Thank you much

Shout out to Michael from 45 N. Broadway STE chula Vista , CA! Funny man and great customer service!

Super bad customer service never coming back didn't have what I want it just so unhappy with this subway

Walked in smiled at the 2 employees behind the counter who were just looking at us. Took 5 steps closer and decided to say Hello.. Nothing no hello back , No welcome or what can we get started for you.. They (Theresa and Matt ) just stared at us. Yes the sandwich was good.. It's subway kinda hard to mess up.. But customer service iis where your business needs major improvement. With so many subways and other sandwich restaurants you would think making people feel welcome, I can say I did not ! Won't be back any time soon. read more

Wow! So i couldn't sleep all night after my visit to this Subway. I usually stop by because it close from my way home. And when i go into this store, im always greeted by the most sweeties worker that works there. Her name is Christina. Always respectful and helpful and kind. Well yesterday i was so devastated!!! Well im going into the shop. This man is yelling and screaming at her. I found out it was her boss! The man screaming at her was her boss! I as a customer was so offended! And Disgusted! The disrespect he was using toward this poor woman. With tears coming out her eyes. I even started crying. After the woman left off her shift ! I asked the woman (Christina) if she needed any help. She was a type 1 Diabetic on top of that. And her blood sugar had just flow down. Due to the stress this man put her through. Workers said, he always treats her like that. Please someone who is reading this. Please help report this man. I tired to contact the corporations but no luck yet. I give 5 stars on this yelp review. Because Christina. She deserves it for all her hard work and disrespect she gets Unprofessional boss. I just might end up taking this to media." Woman with disability being threatened from boss at work." read more

It's a couple blocks closer than the other Subway but the service is usually so so compared to others. Today they let a mom and daughter go ahead of us while we are still ordering. Not only that, the people put their hands on our food to make room for theirs at the cashier. So we finally pay and our food gets colder since they messed up the order. I asked Andrea to explain letting others cut in, she mumbles something so I ask her again but the mumbling continues. I say nevermind and take my food and go. Not the best Subway around. read more

I love going somewhere and feeling welcome! Nothing makes you want to come back more! That and good food :) and to feel welcome 15 minutes before closing is even better! I've never had an issue with this place:) this is the only subway I got to in my area! read more

This is the only one I'm sticking with in the IB area. The one by Jack in The Box never gets much right. I ordered online and got charged for double meat, yet no double.... Ordered from this one today. SPOT ON. The guy in the picture is only one I prefer to make my order. Make him manager of the store. read more

my opinion and review is pending a reply from whomever answers the email at: subwayib@yahoo.com. Maybe early morning on a Sunday is not the time to shop...perhaps my opinion to the email will change this. read more

We had horrible service today! I order my son's sub, and right after I complete it with the kind of cheese to put on it, another family walks in... ok... but they decide to skip my husband and myself and go straight to this other family! WTF!!!! So, I'm like, excuse me? I have another sub to order for myself...and she is like...oh... Seriously? So, she continues with mine, while the boy...yeah boy! Takes care of the other family, and the other girl...yeah girl! Cause there was NOT! any responsible grown ups behind that counter...finished with my son's sub. So, then they put my sub in to toast it... and yep! THEY PROCEED TO SKIP MY HUSBAND! He has to step up and say excuse me, Im next!!! Yeah!!! WTF!!! Then they skip us to pay, they let the family who walked in behind us pay, and allowed them to put their nasty hands all over my son's drink sitting there on the counter waiting to be paid for! Then when my husband confronted the casher about the situation she just mumbled something under her breath! Screw this subway! Thank God there are 2 others within the same distance! read more