Any place that I walk into that smells like chocolate automatically gets 5 stars. Unfortunately,…read morefor Cocoa - on the Go Go (which seriously should be renamed Cocoa - on the No No), I'm giving it just two.
The smell was incredible when I walked in. I was meeting a friend and couldn't wait to indulge in a large cup of hot chocolate. There was hardly anyone there (this was a Tuesday at 1pm) and I grabbed the couch to myself and just sat back and relaxed. Things were looking good for this place and I had one of those "This may be my new favorite place in Oslo" moments.
I was hungry so I went up to the counter and ordered a piece of carrot cake. The guy took my order and looked bothered the whole time because my order for the carrot cake (which was sitting in a fridge) took him away from making cupcakes. Apparently this place doesn't operate because of customers. Who knew?!
A little annoyed at his rude demeanor, I took my carrot cake back to where I was sitting and enjoyed it. It was really good! Obviously the cocoa man puts more effort into his food than his customer service skills.
I tried logging onto wifi and had to ask for the password. Again, he seemed beyond annoyed as I distracted him from his dumb cupcakes. I logged on, but naturally, the internet didn't work. Too disgusted to ask him anything further, I just said whatever and kept eating the carrot cake.
My friend arrived and we chatted for a little bit before ordering. I noticed at that point that the internet decided to begin working. How convenient. We went up to order cocoa and I ordered just the Classic.
Mr. Rude made it and it took him about 10 minutes because the place began to fill up and there were orders ahead of mine. He brought the cocoa over to where I was sitting once finished and I enjoyed it. It honestly, was one of the best cocoas I have ever had. My only problem was that I paid over 40kr for it and it was not filled up very far in the cup. I think if I'm paying a stupid amount for cocoa, I should get my money's worth.
The atmosphere took a turn for the worst as all the kids in the area got out of school and decided to come ruin everyone's cafe experience by being loud and out of control. I don't know why parents here just let their kids run around for hours after school but I really think they'd be better off heading home and studying or doing something more productive with their time. At this point I couldn't wait to get the hell outta the place.
-1 star for atmosphere
-1 star for crap price and amount of cocoa you get for it
-2 stars for rude and horrific customer service
-1 star for shotty wifi
+1 star for concept (which, if you think about it, is pretty freaking cool)
+1 star for good quality of cocoa and carrot cake
Won't go back here.