Placed a mobile order and put half of the things on my sandwich that I ordered and didn't tell…read moreme... I bit into my sandwich and the bacon was cold like is that sanitary? Won't be back to this location

(Just an FYI, most websites say this location closes at 10pm, but they close at 9pm everyday except…read moreSaturdays. They do close at 10pm on Saturday!) I've got to give a shoutout to the lady working tonight 3/26/23. I didn't catch her name, but my husband ordered online and I ended up having car trouble. Subway closed at 9pm and I showed up at 9:03. She had the entire station packed up and cleaned, but offered to make me another sandwich because she knew mine would be cold. She also didn't have something available that I ordered on my sandwich, but offered to switch it with something else. Just overall awesome service and she was just very nice!

Step back in time, this place reminds me of ma and pa places where I grew up! No corporate back…read morethen. Half pound black Angus beef, burger, with lettuce, tomato, onion, and dill pickle, with crispy crinkled fries! Delish! You order at the window, or a carhop will come, no, inside dining, picnic tables. Heard their chili cheese fries are killer, and their shakes are rich and thick. Great prices, huge portions. I heard they've been around since the early 60's.

Such a confusing ordering system. Ordered windows don't open, but if you stay in your car and wait…read morefor 1 of the 2 employees to come take your order, they may skip you for other cars. I've had this happen on every visit to the establishment. I tend to go sit at a table and wait for them to come to me and get slight faster, less skipped service doing this. I do like the food and prefer a local place over a chain but there are so many things this place could improve on. 43 min for a cheeseburger and drink & asked for a large with no ice but got a small with ice.

Well my family and I showed up today to grab lunch before our ballgame. We were so excited after…read moreseeing the good reviews. We had this planned and even called ahead to make sure they were open. We walked in sat at the table and were NEVER greeted. The lady was washing dishes so we thought ok no worries we can wait. She then preceded to answer a phone call and took an order and then without acknowledging us went right back to washing dishes. At that point we got up and left with not one word being said to us. Very disappointed!!!

I went in to order food about 10 minutes before 2:00 PM. The employee at the counter was ready to…read moretake my order, but a female employee interrupted and said, "No, we close in five minutes at 2 PM." I was confused because their hours online clearly say they're open until 3:00 PM, so I said, "It says online you close at 3?" She responded, "Yeah, it's 2 PM." The whole interaction was awkward, especially since the other employee was already about to help me. I've eaten here several times before around 2:30 PM, and they've always been open until 3:00 PM. If your hours have changed, they should be updated online so customers aren't turned away based on incorrect information. I be they didn't change and she just wanted to close early...

I went to the big Z after a tough hike on the AT. I ordered my usual wings n things and it was…read moreanother great experience. The tenders were crispy and not overdone. The wings were swimming in tongue torch sauce, the way I like it, Fries were seasoned well and the toast was hot and fluffy. A couple of fixes- get a freestyle coke machine like the other Zaxbys. and do something about the flies. Many would be offput by flies circling around the registers. Service was friendly and prompt.

The staff was nice and the food came out in a timely manner!…read more The food at Zaxbys is always good! I ordered the wings and things and fried pickles. The fried pickles were just okay.

Very Thick Patty on my Hamburger, with fresh ingredients to boot!!…read moreVery Friendly Service @ the walk-up window, there is a drive-up window, but we chose to enjoy the beautiful day by eating it there. My hubby is a Burger Guy, and said we will definitely be back!!

Looks shutdown. Closed at 2 on a Monday. Says open til 5. ‍…read more Got off the freeway to come here. Waste of time.

This is the BEST place to eat in the area from Knoxville to pigeon forge. Request the sweet older…read morelady, she is the nicest lady. The food is absolutely fantastic! Even when it is packed, you'll always have 15 min wait time and that is reasonable. Thank you thank you thank you for being such a little gem, Flapjacks!

Food was poor. Place dirty. Husband ordered corned beef hash plate. It was mostly hash browns with…read morea little bit of hash and eggs were overcooked instead of ordered over easy. Pancakes were dense and tasted processed. Sausage patties looked and tasted like they were leftovers from day before. The music was a steady stream of Christian music, not very well coming to non Christians ( We are Christian). The best was our waitress who was nice and checked on us during meal. A pity because locale is good.

Never been but,it was on the radio it was the best burger place around but they also need to put a…read moresign out front saying that you are open thank you

My husband and I visited here yesterday and had great burgers, fries and service. The place was…read morevery clean, friendly people and nice A/C on a hot July afternoon. We would definitely recommend and return when in the area!

They were very short staffed but you'd never know it. The service was fast and friendly. The food…read morewas delicious. The omelets were the best I've had!

The food was tasty, hot and served quickly. I had the chicken pie, which was wonderfully tasty…read more My husband had the catfish sandwich with fries. Our waiter was attentive and quick. The restaurant is cute and clean.