I ordered a 10-piece nugget meal online, and when I picked it up at the counter and dined in, it…read morewas hot with fresh hot fries. The restaurant has an odd seating setup, but it is clean and has a refill station, which many locations are getting rid of. Large parking lot. Easy access. Drive thru.

TERRIBLE service made fun of me and fat shamed me his name was Logan and he was rude and…read moredisrespectful and he made fun of me and floors were dirt and the seats were sticky

Their order AI is a joke, they're rude AF and delete mobile orders and try to make you buy their…read morecrap food again. Not happening.

Okay, the drive-thru does take forever - FOREVER. It's worth it though! This place actually makes…read morethe chalupas crispy and they get my order correct every time. It's worth a few extra minutes in the drive-thru.

This is genuinely the best McDonald's in America. Everything is always hot and made perfectly. I…read moredon't know how they do it, but their food just tastes better than at other McDonald's locations. Their burgers taste like real beef. I've been to hundreds of McDonald's around the US and worked at one, but none of them compare to the Otisville location. Everyone who works here deserves a raise. I go out of my way to go to this location.

Very friendly staff and order 100% correct. Much better than other mcdonalds in the region.read more

Boneless wings were terrible fatty, grizzly cheap product, ranch tasted like vinegar will not returnread more

Love the food, hate the ladies voice that wastes my time when I come there. Just welcome me and…read moretake my order. It takes long enough to wait for them to make my simple order and process my payment. Takes almost 20 minutes to get in and out bc of the lady telling me to try her new cookies .

1st time in and they messed up my order. didn't give me a receipt. were joking around giggling on…read morethe speaker. repeated my order to me. then gave me wrong order, then argued and said i ordered something else. i order the same meal every time... it's my go to. ill return again because well... honestly best tacos in town. and they are open late. 2 stars for open late 1 star for messing up my food and blaming it on me

Service was horrible at otiville location in mi, so I just left, they were not friendly or helpful…read moreat all,

Quick with the sandwiches. Sometimes lite on the ingredients. Usually do pick up and have always…read moregotten my order correct. Even has called me when they ran out of the requested bread before substituting it, that was great.

From the owner: Making change for good. We're taking a fresh look at how we make an impact on the world around us…read more It's our responsibility, and we aspire to do better every day. We want everyone to have access to better-for-you options and nutritious food. So innovations, quality control, and transparency are on the menu. Subway® restaurants are owned and operated by your neighbors. We support our communities and lend a hand when one is needed.