Horrible service as I waited 10 minutes while this guy goes back and forth from the "office". I…read moretold him how I wanted the subs and asked for more lettuce and double cheese and was told this is how he is supposed to make it !!! What happened to customer service !! Ambiance is the same at all subways. We won't be back

A few weeks ago I was driving through Vassar on my way to Frankenmuth. I come from down south I was…read morehungry but wasn't really feeling mcdonalds or Taco Bell so settled for subway you know fresh made food . Well I walked in no one greeted me, I waited for 6-7 minutes for someone to come to my service. By the time he had came out of the back I was ready to walk out. But I gave it a chance hey maybe he was busy... No! This dude comes out with a kane looks so high that he can't even comprehend what I was saying he asked me like 5 times what I wanted on my sandwich after repeatedly repeating myself he catches on. Another thing I noticed was this employee of subway wasn't at all cleaned up his shirt looked like it hadn't been washed in months and he just looked real grimy. Not saying that this was a problem cause you know times be tough I understand that but what I couldnt understand is as this man is making my food I could just smell the bad odor coming off him, his breath, his clothes and this dude was touching my food. Gross, Needless to say this experience was horrible, and I payed for my food didn't tip him and threw my food in the trash outside by the gas pump. This is disgusting like higine is a must when your working services like this and I will never forget this or come back to this establishment again

I ordered a 10-piece nugget meal online, and when I picked it up at the counter and dined in, it…read morewas hot with fresh hot fries. The restaurant has an odd seating setup, but it is clean and has a refill station, which many locations are getting rid of. Large parking lot. Easy access. Drive thru.

The food was fairly good for McDonalds. Consistency is key and I've had several problems in the…read morepast, but I'm willing to look past it if they keep up the good work. Also, they actually get food to your curbside spot fairly fast, considering sometimes other McDonalds seemingly almost forget about you entirely.

Their order AI is a joke, they're rude AF and delete mobile orders and try to make you buy their…read morecrap food again. Not happening.

Okay, the drive-thru does take forever - FOREVER. It's worth it though! This place actually makes…read morethe chalupas crispy and they get my order correct every time. It's worth a few extra minutes in the drive-thru.

This is genuinely the best McDonald's in America. Everything is always hot and made perfectly. I…read moredon't know how they do it, but their food just tastes better than at other McDonald's locations. Their burgers taste like real beef. I've been to hundreds of McDonald's around the US and worked at one, but none of them compare to the Otisville location. Everyone who works here deserves a raise. I go out of my way to go to this location.

Very friendly staff and order 100% correct. Much better than other mcdonalds in the region.read more

Boneless wings were terrible fatty, grizzly cheap product, ranch tasted like vinegar will not returnread more

Love the food, hate the ladies voice that wastes my time when I come there. Just welcome me and…read moretake my order. It takes long enough to wait for them to make my simple order and process my payment. Takes almost 20 minutes to get in and out bc of the lady telling me to try her new cookies .

1st time in and they messed up my order. didn't give me a receipt. were joking around giggling on…read morethe speaker. repeated my order to me. then gave me wrong order, then argued and said i ordered something else. i order the same meal every time... it's my go to. ill return again because well... honestly best tacos in town. and they are open late. 2 stars for open late 1 star for messing up my food and blaming it on me

Service was horrible at otiville location in mi, so I just left, they were not friendly or helpful…read moreat all,

Quick with the sandwiches. Sometimes lite on the ingredients. Usually do pick up and have always…read moregotten my order correct. Even has called me when they ran out of the requested bread before substituting it, that was great.

From the owner: Making change for good. We're taking a fresh look at how we make an impact on the world around us…read more It's our responsibility, and we aspire to do better every day. We want everyone to have access to better-for-you options and nutritious food. So innovations, quality control, and transparency are on the menu. Subway® restaurants are owned and operated by your neighbors. We support our communities and lend a hand when one is needed.

Great food, fast & friendly service, honestly the best Subway around. Highly recommendread more

From the owner: Making change for good. We're taking a fresh look at how we make an impact on the world around us…read more It's our responsibility, and we aspire to do better every day. We want everyone to have access to better-for-you options and nutritious food. So innovations, quality control, and transparency are on the menu. Subway® restaurants are owned and operated by your neighbors. We support our communities and lend a hand when one is needed.