the service was great, had no complaints about the food. food was exceptionally made. they're a…read moregreat local restaurant and they're reasonably priced. the owner kate is very friendly and the staff is very kind. can say i will be coming back!

It was busy at this establishment. We walked in, ordered at the counter, and found a booth to sit…read morein. I ordered the buffalo chicken sandwich and waffle fries. It was good. My son ordered the big kahuna and got it with fries. He seemed to enjoy it. My sister got a burger with a single patty. I'd say that the single patty is for young kids and light eaters. I think most adults would want two burger patties. The waffle fries were good. Some of the larger waffle fries could maybe have used another minute in the fryer. But they were good.

Ice cream was great and was given at a timely manner, however was not offered a receipt. The man,…read morered-headed, bearded man with glasses, that took our order was unpleasant to say the least. He did not welcome us into the store, had little patience while we ordered, and was just plain rude. Wanted to leave the second I walked in and the dirty floors, dusty ledges and walls only made it as worthwhile as his intolerable attitude. Will most likely not be returning to this location.

The food was great! But the service was honestly unacceptable! I drove over to Greenville,…read moreIllinois Dairy Queen one evening last week. It was probably about 9:30pm and I had ordered a burger & Soda and then also a Red Velvet Cake blizzard (which is my absolute favorite blizzard ever!) But i made sure I was very nice & polite, bcuz it was getting late. But the lblacj lady who took my money was very rude & not even a smile on her face! She even ROLLED HER EYES when I asked for a packet of ketchup & mustard (for my burger) and then a different younger black lady had brought me the packets & I then asked if I could possibly get their 2/$$3 or whatever it was for their valentines cupcakes and she just stood there & "sighed" and rolled her eyes too! this cute younger chic was cute & had hot pink hair & I even said "oh ai like your hair color! It's really cute!" I said. and she just rilled her eyes & walked away. shut the window & walked away. like ... HOW RUDE! I doubt I will be going there again. Just bcuz they're not even NICE! She came back to the window ... the older lady did & states "we only have one" and held up the cupcake. So i said "i'll take it!" and kinda laughed. she just shut the window and didn't even put the cupcake in a bag or anything! This wasn't for me or it wudnt matter, but i asked for a bag to put it in. I'm surprised I got one honestly! Geesh .... like i was asking for a million bucks or something. my goodness! VERY RUDE!

Me and my family just went to McDonalds and ordered a burger with NO onions or NO tomatoes and got…read morea burger with everything on it. We asked for 2 large fries, and only got one that was not filled all the way. I also got a large sweet tea and it tasted like it was 3 days old.

Don't know why even waste the time saying how you want items !!!…read moreService had one job don't add pickle but tried going above and beyond I guess.

I had a very frustrating experience at the KFC/Taco Bell in Greenville, Illinois, though I want to…read morespecifically recognize Ari because she was excellent throughout the entire situation. I ordered the advertised Big Box, which was supposed to include chicken tenders, popcorn chicken, a side, drink, and cookie. Ari couldn't initially find it in the system, so she asked who I assume was the manager for help. I pointed directly to the sign and started explaining what came with it, but he cut me off and said he had it figured out. When I got my food, I realized I had been given the wrong meal. I also received only two honey mustards for all of the chicken. After getting into my car, I noticed how incorrect the order actually was and went back inside. The manager then claimed I had pointed to a completely different sign on the window, which I had not. Thankfully, Ari spoke up and confirmed that I had pointed to the correct sign. The most concerning part was that the manager took back food that had already been handed to me, taken outside, and been inside my vehicle. Seeing food that had left the restaurant brought back behind the counter was extremely concerning from a sanitation and food-safety standpoint. Eventually, another very kind employee gave me what I believed was the corrected order, along with an extra cookie and some mac and cheese for the trouble. Unfortunately, after leaving, I realized all of the chicken tenders that were supposed to be included were still missing. I also ended up paying more than I should have for what I was actually trying to order. Despite everything, Ari was stellar. She was professional, patient, honest, and willing to speak up when the situation was being misrepresented. She deserves recognition for her customer service and, from what I witnessed, deserves to be treated with considerably more respect. My complaint is with how management handled the situation, the repeated order errors, and especially the food-handling concern -- not with Ari.

Headed eastbound but needed a bite and to fill up my gas tank when I saw this KFC. I realized after…read morehaving a couple bites of chicken why you don't get food from rural restaurants - it's because their food doesn't turn over very quickly and what you get is usually old and/or cold. The teenagers who helped me with the drive-through were more interested in their giggly conversation than in really helping me.

Let's be honest, Taco Bell is not hiring the best and the brightest to work at their restaurants…read more But by no means does that suggest they should hire troglodytes incapable of the most basic competencies or lack the bare minimum of social skills to work in the food service industry. The negligible idiots at this Taco Bell location though should not be in a consumer facing industry. I have nearly 3 hours left to drive on my trip north to Indianapolis, so I stopped by to grab a burrito and some potato wedges. After making payment, they told me to pull around to the front of the store and my food will be brought out to me shortly. All I ordered was two cheesy bean and rice burritos with no cheese and a box of potato wedges, so why did I sit there for 15 minutes? There was no one else in the drive-through, the parking lot was relatively empty, and I saw what looked to be a full crew on duty inside the restaurant. what would your reason for that to take so long at a fast food restaurant? So after 15 minutes of peering out my window to see if someone was coming with my food and having seen no one else come through the drive-through, I drove back through the drive-through, skipping the PA and driving straight to the window, where I sat for another minute because no one noticed me sitting there. I finally had to beep my horn to get someone to notice me, it took two beeps to do so. When the teenager did notice me, she didn't approach the window. She just stood there and stared at me, I assume trying to sort out in her brain why I was there or how I got there? I waved her over and eventually she came and opened the window. I told her I wanted my money back. She the window to ask one of her colleagues coworkers what to do, as if they were debating what the proper procedure was. I'm unhappy, give me my money back and I'll be on my way. The lady who originally took my order and told me to wait in front of the doors or to arrive, comes to the window and asks what I ordered. No one else has come through line, lady! How do you not know what my order is?! Another woman mentioned that they were waiting on the wedges, they had to start a fresh batch when I ordered them, but on what planet does it take 15 minutes to fry potato wedges? I repeated, "Look, I don't want the food. I just want my money back and I'll be on my way." The second woman, who I assume is the manager(?) refused to give me the money back. So not only do you take 15 minutes for a simple Taco Bell order with only three items, you now refuse to give me the money back when you failed to deliver the items in a timely and equitable manner? When I pointed out that it shouldn't take 15 minutes to receive my order and that "You're not doing a very good job," I could see the apathy ooze out of every crevice and pore in her rosacea-filled face. She could literally not care less. And I understand, fast food service is a rather thankless job, and she is likely not making enough money to care about the customers. It was clear this woman had not a shred of empathy or understanding and could only mumble a limp washcloth of "Sorry." It's not like I had a complicated order or a tom of items, or even that I was being belligerent or too demanding. She simply isn't paid enough to care and let me know that by her statements and actions. So I told her not to apologize because it doesn't mean anything. She's not trying to improve the situation or make it better so her "sorry" is worthless. She reiterated that if I wanted to receive a refund, I would have to consult the receipt. I've never had to do that. Hell, about a month ago I had a similar situation at White Castle, and they immediately made it right by refunding my purchase. But yet, Taco Bell/KFC can't afford the same courtesy as White Castle? Pathetic. I'm still out the $10 on my order as the only information on the receipt is to go to tacobell.com and fill out a complaint. When I called Taco Bell's Hotline, it was closed, so I guess I'm not getting that $10 back anytime soon. Rest assured I will be calling on Tuesday in full Karen mode to address this issue with the manager on duty then. Ask for anyone else reading this, avoid this Taco Bell at all cost. They don't deserve your business.

I went through the drive through and ordered a nice family meal of tacos and pulled up to the…read morewindow and they had no taco meat for my tacos. Very disappointed very disappointed

Absolutely horrible customer service. Why don't you hire a few more high-schoolers to run the…read moreplace. Rude and could care less of the service and quality of food you receive. So glad I will never be in the area to have to go in there again. It is in the Loves truck stop along w a Chester's Chicken. Horrible service and would not spend a dime here. I received the wrong sandwich and went back in to get it right. Don't you think an apology would have been nice? I got back in there and they just said "she's back". Not one I am sorry for the inconvenience. Get a crew that cares and watch your business grow!

That Subway is an absolute joke. A manager that cant manager staff or guests is not a manager…read more.. smh .I was a restaurant manager , bartender , and server for the better part of 20 years so understanding guest service is something Im familar with. 12-24-19 at 10:20am . Female manager. I asked for egg on my sandwich and was told it doesnt come on the sandwich and it couldnt be added??? Although I could buy it on the side . So essentially she just refused to pur the side of egg on my sandwhich...?? Why ? I would have no idea. While a side isnt a big thing and I didnt have problem putting on myself its the stage it sets for the other employees. The manager has no clue what guest service is about and is just on a power trip to control something. If your reading this find something else or revaluate the way you treat people

Food with flavor! That's restaurant just opened up. I'd keep that in mind for timing purposes. I…read morethink they are still finding a groove. But what it lacks in ambience it makes up for in flavor and price. I always call in my order to go and it is ready in 15 minutes are good portion size. I am always really full and a great value for the amount of food you get my husband has tried the spicy chicken sandwich and he loved it. I've also had a bowl and it was really good in flavorful. I swap out the garlic sauce for tzatziki

The food was pretty good. Really nice people. but there were many roaches crawling around the floor…read morewhich made the food not as good probably won't go back until they get it cleaned up

Very unassuming! Would go again!…read more Warm staff - felt very safe. Good food! Very surprised

When people ask why I Yelp, places like this are the answer. Without Yelp, there's zero chance I…read morewould have eaten here, and yet it turned out to be a fantastic option as we were driving down I-70 towards St. Louis. We were headed to the airport and I searched for a 'diner like' place just off the interstate around an hour away. I came across Powhatan, and while the outside didn't look like much in the photos, the food looked great and the reviews were excellent. I bookmarked it, and sure enough it didn't disappoint. The outside is a basic restaurant attached to a hotel/motel. Think side of the road bare bones motel. Honestly, if I hadn't read the reviews I would have just kept on driving. Inside was very nice - not fancy but very bright, clean and welcoming. There was also a small slot machine area off to the side if that's your thing. I ordered the Pocahontas Pride, which was chicken friend steak, two eggs, hash brown casserole (I opted for plain hash browns) buttermilk biscuits and sausage gravy. I think it was $15. And it was enough food for two people easily. Very good, and very filling. My daughter ordered boneless wings (I tried a couple since there was too much food for her) and she and I both loved them. I'm normally hesitant to order wings outside of my normal places, but she will order them anywhere and she gave them great praise. She also added 1/2 order of onion rings which were both great and ample - I thought they actually got the order wrong there were so many. Wife wasn't feeling well, so she ordered a simple order of hash browns and liked them. All in all, a great experience for a quick stop during a long drive. Again, without reading the reviews in advance, I doubt I would have ended up at Powhatan. But I'm glad I did!

I can see why this place is so well known! I got the cheeseburger with fries. The burger was…read moremouth-watering delicious. The fries were great too. Prices were fair, and there was plenty of seating at picnic tables. All of the staff were kind and helpful. I will definitely be back!

Great place to eat a must stop when in Clinton County IL…read more Will not take cards, ATM next to order window.

Absolutely INCREDIBLE food. One of the best burgers you'll ever eat with polite staff and a homey…read moresort of environment to the building. Order the rainbow frozen ski while you're there, you will not regret it.

Food was great. Fun place to grab a burger. Small town atmosphere. Love the patio. Beautiful day…read moreand a cute little small town!