fries were old and hard, hardly any in box . would not recommend after hours food quality drops…read morebeyond satisfactory.

Food was great and person who waited on us was responsive and professional, but then came out the…read moremanager, disrespectful of the employees in full view of customers. And she is on her phone for personal business, leaves a bad taste and makes you feel for the employees she supposedly managers.

Me and my family went here today and it was amazing! When we got our food, you could immediately…read moretell how fresh it was. The food was amazing and full of flavor. The service was quick and organized. When we walked into the restaurant, it felt welcoming and the smell coming from the grill filled the air with their famous seasoning. We will be coming back when we do back down there! Highly recommend if you're looking for quality food!

Good food and excellent service. The guys in the kitchen were obviously concerned about quality and…read moregood service!

I have been to raising Cane's a few times in various places and it has been relatively…read moreinconsistent. This one however, was on the Good side. The food was well cooked and crispy chicken and fries. Texas. Toast had some nice flavoring on it and the cane sauce was as good as always. We did the drive-through so I'm not exactly sure what it looked like inside but from the looks on the outside. It looked clean and it seemed to be a nice clientele, setting it up for a nice atmosphere even though this is a college town. Price wasn't terribly expensive, but all things are these days. The person that we dealt with at the window was friendly and helped us out. We changed one of our drinks and she took care of it quickly for us without any reaction.

This food is just so amazing, I love everything about it!!!! It was so incredibly busy when we went…read morebut are food came out way faster than expected. Just wow. So excited to come back. The ambiance was so fun!!! Excited for Raising Cane's to come to Peoria. LOVE IT OUT HERE.

We were so glad to find a Portillo's on our vacation. We had visited them in Florida a few years…read moreback and really liked the food. This one in Champaign was just as good. I got the Italian beef with sweet & hot peppers with the gravy on the side (I don't like my sandwich falling apart on me) and french fries. My husband got the hot dogs, which came dressed with a dill pickle, tomatoes, and hot peppers, and a side of onion rings. We also splurged with the yummy-looking desserts (strawberry shortcake and lemon cake) in the cooler near the register. Everything was so good. The beef (which there was plenty of!) had so much flavor even without the gravy. The bun it was on was hearty enough to hold it. The hot dogs tasted good quality. The fries were good (not at all greasy), and the onion rings had such a good flavor, not overly breaded. The desserts were a perfect ending. The restaurant was very clean (including the bathrooms). There was someone cleaning something (including the walls) the entire time we were there. I wish we had one closer to where we live here in Ohio!

I'm giving it 2 stars instead of 1 because even after they screwed up our simple order, at least…read moreone employee came to the table to try to rectify the situation when she knew I was absolutely fuming. All I can say is it'll take a miracle for Brendon, the manager in training, to Ever be a decent mgr. As I was stating my disdain over the ridiculous errors with our order he kept saying, "I gotcha." over and over and each time I had to tell that no he didn't or we wouldn't have had the issue to begin with. I seriously had to say STOP SAYING THAT, you're not making it any better, so just STOP!! How difficult is it to make a burger as the customer requests with lettuce, tomato, mayo and catsup? After ordering my beef sandwich, double dipped with sweet peppers I ran back to the counter to ask one of the workers to please cut the beef sandwich in half, to which he said, of course in such a way as why yes, of course anyone would want a large beef sandwich cut in half. Our number was called, we bring the order to the table and the beef sandwich is not cut in half. I'm talking the LARGEST size they make. Instead, they cut the burger in half and screwed up the toppings. No catsup, but onion instead, tiny piece of tomato, so much mayo it was dripping out of the bun. The only thing they really got right was the lettuce. When I took my beef sandwich up to get it cut that's when the real fun began. They wanted to make the beef sandwich over without even asking me if it was dipped or not, etc. I said, no just cut it in half. I could go and on about the ineptitude and how it took me to a fever pitch of anger, but maybe, just maybe the mgr will read this and see why a simple order could be screwed up so badly and RETRAIN his staff. I was offered cake as restitution and a refund. I just wanted to eat my food as ordered and not hear anymore I gotcha's from Mr Don't Got it. I later learned Thursday is training day. So do yourself a favor, don't ever go there on Thursday. You'll encounter a mess of epic proportion and be sorry you didn't take my warning. I know I'll never return no matter the day. It's not worth getting angry and upset. This encounter ruined the experience to the point I didn't even want to eat my food. BTW, if you double dip a beef sandwich, the bread shouldn't be dry. The mgmt here stinks to high heaven and Dick Portillo who founded this 50 some yrs ago in Chicago would be appalled.

Over the last 15 years or more I've been to this establishment maybe 4-5 times; each time I go, I…read moreremember why it's been years since my last visit and I tell myself it wasn't worth it to return when there are so many other options available. This place is incredibly expensive for what you get with regard to the food and the service (or essentially lack thereof). At this time, full simple sandwiches are $12-14 with no sides included (think typical ham and turkey with cheese, tomato, and lettuce with mayo on it that you can make at home), and soups are nearly $8 for a cup and $9 for a bowl. The sandwiches (and "Mexican" fare) have fresh ingredients, but are very mediocre and bland tasting given their simplicity--not remotely worth that price. The high pricing isn't to cover wait staff/cleaning staff or maintaining the facility itself. Orders are taken at the counter and you await to hear your name called to get your food yourself, then rid of all your waste yourself before leaving. The entire dining room was dirty with crumbs on all tables, chairs, and the floor. The trash was full, and the bathroom toilet and urinal both had unflushed waste in them. The place was not busy as it was later afternoon; there were plenty of staff available to keep an eye on the dining room to ensure, at the very least, that the tables and chairs were clean and the trash wasn't full. The building itself is old with a lot(!) of unfinished and inaccessible areas, basic/old tables with cheap "decor". So for over $52 today my spouse and I had two very basic sandwiches, two bowls of semi-warm soup, and two large drinks in a dirty basic dining room after ordering and retrieving the food ourselves. With that price, you'd think the place would be minutely updated and certainly should be cleaner, there would be wait staff, and the food would have much more flavor with much more to it. There are several other places in Monticello to get great tasting food with included sides, cleaner facilities and wait staff, all for less than the price of a basic sandwich that you get here. I love to support small businesses and the staff were certainly friendly so I feel a bit guilty for this review, but this needs to be said about this incredibly overhyped place. This time I won't forget why I infrequent this establishment and won't be back.

Thanks to Yelp, I found the Brown Bag Deli in Monticello while there for visit to Allerton Park one…read moreSaturday, and enjoyed our lunch there. First off, there is a bit of a wait for your order, but trust me, it's worth it. We were there at a prime Saturday lunch hour and the wait was a bit long but I have to tell you, these are REAL 'sandwich artists' that work for this great little place, and they take great care with your order. Plenty of sides to choose from, drinks and homemade pie for dessert, too! I do not order Tuna Salad out bcz I'm always disappointed but I took a chance here at the BBD, and wow did I enjoy my meal. White bread, Tuna Salad, onion and pickle...SO DELICIOUS!!! I was very full after eating the sandwich too. Hubs had the Dagwood Special and totally enjoyed it. Bypass the fast food across the street and visit this great little diner in downtown Monticello. You will be happy you did!

Meh, it's a hot dog. The fries were pretty good though…read more For a place that is supposed to be all about the 'dogs, they were remarkably average. The corn dogs, normally a favorite of mine, were... not amazing. Not terrible, but, as my husband put it: "I've had worse, but I was usually drunk when I did." Oh, and the strawberry lemonade is neither lemonade or strawberry. It tastes like Hi-C. The staff is fine, no problems. The ambiance? It's a cheap fast-food place with a sticky floor.

I stopped in for a couple of chili cheese dogs and they were delicious…read more The interior is old school, it brought back memories of when I was a teenager eating at my local small town meat and three. I would definitely go back.