Slowest drive thru ever only to receive cold food every single time. Absolutely a$$. Not at all…read moreworth the stop. Do yourself a favor, head to Waffle House instead for your 24 hour needs.

Spent $15 for a meal and the burger patties were pink and red not even cooked all the way. Waste of…read moremoney and time. Never going back.

Service was excellent, and the person taking our order was friendly and helpful. Unfortunately, the…read morefood was very disappointing -- worse than McDonald's. The French fries, chicken sandwich, chicken tenders, and fried cheese all tasted the same, almost like onion rings: greasy and lacking distinct flavor. The pepper jack sandwich looked thrown together, with both slices of cheese stacked on the same side. It seems like the food is all being cooked in the same fryer, causing everything to have the same taste. The milkshake was good, but the hot fudge sundae barely had any hot fudge -- just a small drizzle throughout the entire dessert. Also, be aware that there are extra charges added to many items, even for things like BBQ sauce. This was my first time ordering here, and unfortunately, I would not recommend it or return. Restaurant was clean and well lighted.

Always good, always fresh. Tonight I tried the chopped steak dinner for $8.59. Two beef patties…read morecovered with onions, mushrooms, and gravy, mashed potatoes with gravy, steamed broccoli, and roll. Would get this again. Delicious! I just wish they had the green beans from the picture.

If you wanna clog your arteries this is the place to go and I mean that in a positive way. Great…read moreburgers great breakfast great stuff. Not the cleanest inside but no one's going there to eat inside unless you like the smell of grease. Friendly staff will make whatever you want the way you want it. Can't beat that!!!

Great burgers for the price and always a loud hello!…read more Been twice once in the morning and once at 1 pm. Cheese burgers both times. Hot burger, fresh veg, good bun, packed to go. The perfect brown bag burgers.

I stopped by on Tuesday 08/04 . The cashier, Lizzie, was awesome! She helped me choose the right…read moreorder for my pocket book. I really appreciated her service.

Arrived at 10:38 am and they had no chicken. They didn't offer any info as to when they may have…read moreanything cooked. Only stated, "Sorry" and that was it.

They kept making me repeat myself because the lady wasn't listening. Then they gave me a medium…read moredrink when I ordered a large then when I asked about it, they said I had a large other cup is a huge which I've never heard of. Plus she was just a fat bitch.

We've seen Cookouts in other cities, but never have tried one. We were in Decatur for the weekend…read moreand decided to give it a try. First of all, we got nasty glares and even a head shake from the employees when we approached the door. They all disappeared behind the wall and not one, not two, but three employees one at a time poked their head out, glared at us, then went back to the kitchen. We were about to leave when a sweet older cashier came out to take our order. I ordered the Cookout burger, House style which is with Quesadilla sauce, and a small Cajun fry. My husband ordered chili cheese fries. I usually take pictures of my food but I was so uncomfortable because of the employee glares and then I was shocked at how awful and sad my food looked, pictures were the last thing on my mind. The burger was tiny overall, bun was dry and grainy, beef was thin and dry with a quarter-sized spot of quesadilla sauce, a leaf of lettuce, and one slice of tomato. Also, when I ordered Cajun fries, I was sadly picturing Five Guys' Cajun fries. These are not even close. These are the crinkle cut fries with some Cajun seasoning sprinkled on top. They were room temperature & kind of dry. I usually try to do good reviews, but we were so disappointed and a little annoyed with our first ever visit to a Cookout.

If you ever get a chance to get a delicious bacon biscuit, stop here. Jack's biscuits are so tender…read moreand flaky and practically melt in your mouth. Hash rounds were delicious too. We picked it up at the drive thru and the girl was very polite.

Food was good as always. Restaurant clean employees were friendly. Always stop here when I'm in…read moretown.

I recently stopped in while on the road traveling. My first time the food was good. I ordered the…read moregarlic butter single hamburger, onion rings, sweet tea. But the Garlic Sauce on the burger I order extra it's pressure. Shakes were half off so I ordered a strawberry shake it is also good. The service was good the cook personally came out to bring our orders. The restaurant was clean and was great for dining.

We went to the Huntsville, AL location. Very impressed with the fast service. Everything we…read morepurchased was exceptional. Highly recommend the food and service at this location.

Visited 2/19/26: Quick take: this location struggles…read more Sometimes good, sometimes not. Not friendly on this day and I usually am very patient/understanding. Food was not great tonight except the biscuit . The biscuit was I'll probably stop by again because I love Popeye's food. But visits like this just make it longer until the next time. I went through the drive-thru. Wanted the Shrimp tackle box for $5.99. Person in the speaker was alert and cut me off a few times. Also, didn't give me a response when we finally got my order clear. I was going to order more but decided not to. Got to the window and they were struggling. Told me they couldn't get the tackle box to ring in correctly and were frustrated/scrambling. I was understanding about that but when I tell you your work-around of charging me $4.99 for shrimp and $3.29 for a side (total $9.xx) isn't the same, don't get snappy with me that it is all you can do (employee and manager.) Honestly, I should have just left. Shrimp and fries were terribly old. Must've been made a while. Biscuit was great! Very disappointed. Should've called management on a different shift but it is too late now.

Ordered ahead and food was ready on time. Staff was friendly. portions sizes were ok, but chicken…read moreportions were a bit modest.

Food was awesome and we had the nicest carhop. Order was completed fast and was right.read more

I had the best double cheeseburger and chocolate shake here a couple of days ago. The service was…read morefast and the burger and shake top notch!

Went for wings tonight only to have twice-fried old Wings re dipped in sauce that was moderately…read morecoldest or warmest. No one cares what they serve you at this location -they just want to take your drive-thru and make you go away. No problem I will go away...

We were traveling through Decatur, AL recently and looking for a quick and healthy lunch spot. We…read moredecided to try Zaxby's and were not disappointed. Their salads are fresh and loaded with goodies. I chose the Cobb Salad. The grilled chicken was hot and very filling. The salad portion was big and served with Texas Toast. The restaurant and bathrooms were clean. The service was friendly and prompt and we were soon on our way. Nice place for a delicious lunch.