Every drink and pastry I get from here is always fantastic! The customer service is also always…read moregreat. They always come up with fun items every season!

I placed an order through DoorDash to pick up. When I arrived to pick it up the lady told me "We…read morecalled and let them know our matcha was out of stock and they said it was okay, just to give them that one." I think she thought I was a dasher/delivery driver for DoorDash (when I walked in and told them I had an DoorDash order under my name) and thought a complete lie would be okay because it wasn't my drink. But that was my order and no one called me. It's a cute place and the drink we did receive was good but why lie? Absolutely never going back and wouldn't recommend.

Perfectly cooked naked wings!!! I've eaten a lot of wings in my day! I ate from their food truck…read more Not sure if they have a restaurant. Who cares!!!? I'll stop if i see the truck! Served fresh and super hot! The ranch fries were amazing! Great prices! I had the sweat heat, which I would recommend to anyone, including those who are not hot-heads. The only thing I would change/wish for is a homemade ranch vs the cheap store bought stuff.

The young lady that works here is awesome! She remembers what my wife and I ordered after only a…read morecouple of times of ordering it. The restaurant is clean and orderly and we always feel welcome. The food is prepared to how we like it and always served with a smile, my gets a sub and I get a wrap. We'll definitely be back!

We had a terrible experiance at this subway at 111 N Brindlee Mountain Pkwy, Arab, Al, There were…read morefour separate orders placed, eight subs total. When everything was picked up and brought home, every single sub was wrong. None of them had cheese on them at all, even though cheese was supposed to be on the orders. One of the subs, a BLT, had only one piece of bacon on it. Another one, a Veggie Delight, only had lettuce, tomato, and green peppers--most of what was ordered on it was missing. Overall, the sandwiches were very thin and just poorly made. A call was made to the store right after noticing everything. The employee who answered was immediately defensive and kept saying the subs did have cheese, even after being told there were pictures showing they didn't. Instead of trying to fix anything, she kept repeating herself and saying there was nothing she could do, along with "oh well." When asked about a manager or someone above her, she said she didn't know who her supervisor was. When asked how to contact someone higher up, she said to "figure it out." She also claimed she was the only one in the store at that point, even though there were two employees there at the time the order was picked up. The main issue isn't just that the food was made wrong across the entire order, it's how it was handled. There was no attempt to help, no accountability, and the attitude on the phone was the real issue here and why we are trying to reach someone everytine we would ask her for info to do so she would tell us to figure it out ourself.

Service was excellent and my spicy chicken wrap was delicious, with lightly grilled chicken fresh…read morelettuce and tomato, cheese and pickles and I chose a honey mustard sauce.

There was incredible excitement revolving around a visit to this place, as I have visited a few…read moreAmish style bakery and restaurants. The idea was to try out their take and bake Lasagna of which a large aluminum container cost $48 with no cheese topping. Let the suspenseful anticipation begin on the ride home. Pop it in the oven, cooked longer than expected from frozen, no big deal. Had to add my own cheese topping. Everyone was fished out their portion and we began to eat, when all of a sudden... our mouths were on fire burning from not heat, but spice, and I mean pepper spice, almost like they used salsa for sauce or something of that nature. None of us could continue to eat it. The following day I called and expressed my concern and dismay and they talked to management but wouldn't put anyone else in the phone and said well that's how we make it. I said it's not supposed to be hot peppery spicy, it's Italian not Mexican food. I have never had lasagna in a spicy version ans I've had it made by a large variety of people and places. They didn't seem to care and that was the extent of the call. I will not give them business again, $48 is a lot to spend on food that is clearly mislabeled. Give them a try and see what you think, or don't. Either way, I know what I experienced and I was not pleased.

The coffee and the Americano both had a very good taste, no bitterness. I have to rate this up…read morethere with McDonald's and Dunkin.

Better than Starwhaterver. Great flavor and service. Drive thru only great location and looks…read morebeautiful!

Meatloaf plate is a no good meatloaf is mushy not baked looked like it contained oats as well…read more Don't bother with dessert. The entire piece of cake will fit in the center of the palm of your hand. White staff is rude if not robotic with an essence of not caring if you're there or not. No big frills here - if you have to it's worth a bite with low expectations

Wow. Owner rude. Food is barely edible. They charge extra for every little thing and don't honor…read morespecial prices. Avoid this place.

First, I ordered online, not realizing it meant I had to go inside. Secondly, I am highly…read moreallergic to onions and thus ordered without them. I got home, opened my gyro and then threw it in the trash. Since onions touched it, I cannot eat it. Crappy service, in my opinion.

We normally stop by this location when heading to Guntersville. This Arby's location is always…read moreconsistent with the quality of food, which is very generous and fresh compared to other locations I have been to. The employees seem to go above and beyond to be friendly and upbeat. I would definitely recommend to try to new crinkle fries if available. Hopefully they aren't a limited edition item. They are season perfectly and have been cooked fresh every time we have ordered them.

Long day at work this is the go to spot. They had my food ready almost instantly. Mondo cool if you…read moreask me.

Pizza won't be ready for atleast 30 minutes after pickup time and don't worry refunds are 2-5 daysread more