Slight downgrade on this update. The repairs already wore out from the weather. The boards are…read morealready cracking. I had to repaint and caulk all of their repairs this past week. Did it myself. Made a big mess but I didn't want to wait for them to return. Attached a photo of one of the boards. Repainted all of the repairs with the paint they left. That's when I noticed the watery paint. A good quality latex isn't that watery. The gutters were replaced with leaf barriers in 2017 so that isn't an issue. I think they just tried to save money on the paint job.

was very friendly , went right to repair the leak in roof. and patched other spots that need…read morerepair, cleaned up all old shinngles. would recommend .

It's rare to see a contractor with only positive ratings these days, so choosing Tom and Jerry's…read morewas a no-brainer for that alone. I needed to replace the roof on a new home for my son. I obtained a few estimates from different contractors, and they were not the cheapest, but they were reasonably priced with far better reviews than the cheaper option, which is another reason I chose them. Thomas is highly responsive to communication, which again is quite unusual with most contractors in my experience, so that was a nice plus too. They provided evidence of insurance upon request. We paid a 50% deposit to get on the schedule and I was able to pay that by credit card without an extra fee, which was appreciated since it allowed me to get reward points on the purchase. A crew of three guys came out to the house early in the morning and completed the job just before dark. They did a phenomenal job. Each step was documented with pictures to show where rotten decking needed to be replaced, and an explanation of everything. Despite already being reasonably priced, Thomas gave us a nice discount for the extra decking on the final invoice, which was a happy surprised and very much appreciated. They also cleaned up very well after themselves. If you need a new roof or any kind of roof work, Tom and Jerry Roofing is the best there is without a doubt!

Amazing service all around. Tom personally came out to assess the roof and he is a great guy. The…read moreprocess was very smooth from start to finish with great communication every step of the way. Would highly recommend these guys if you're needing a new roof. Pricing was better than other competitors quotes as well.

Couldn't ask for a better experience! Stacy's promptness…read morewith getting us an initial quote and her follow up shows there still is great customer service in this world.. Thanks to an 11 person crew, they were able to get the work done in one day! The crew showed up before daybreak and immediately started prepping. Stacy was there and constantly monitoring the progress. We went with the "Top of the Line" shingles with pricing better than 2 other quotes. We highly recommend Academy Roofing for anyone in need of a new roof and skylights.

Amazing all around from beginning to end. Stacy was fantastic to work with throughout the entire…read moreprocess. Roofers did an excellent job and everything everyone said would be done was done. Quality work and returned within two days to complete the small punch list. I was so nervous about this major replacement and it was excellent! Highly recommend.

The billing department is unorganized and incompetent. I paid early and ahead of the payment…read moreschedule and they still billed me without giving me credit for the early payments. They would then harass me vie email. Poor customer service. I paid for everything ahead of schedule. The project manager, John, measured my shutters for a future project and he hasn't given me the measurements after multiple requests. Avoid this company. Extremely poor customer service for their paying customers.

I hired Pacific Exteriors for some siding work. They did a nice job and were pretty professional,…read morebut the communication could have been better. Overall, I'm satisfied but felt like I had to push a bit for updates. A decent experience, but room for improvement!

UPDATE: Originally,…read moreI was very unhappy with the job that Fillo did on our basement bathroom remodel and my initial review expressed my frustration about them hiring subpar workers who did subpar work in kind. After I posted my review, a manager reached out to see if they could send a different crew to assess the situation and come up with a solution for our concerns. My husband was reluctant to allow them because they had done such a poor job in the first place and he worried they would only make things worse. My in-laws were the only ones using that shower and after just a few months, the situation had become untenable for them because of water pooling problems and then the grout started washing away. This was on a new shower build that was not even 5 months old. My mother-in-law was struggling and it was really frustrating to see that after we had spent so much to give them a great new shower for their space, so I decided to reach out to Fillo to see if their offer to address our concerns still stood. Diana called me back right away and we coordinated a day and time for a new project manager and tile worker to come out. The new project manager, Marcello, was a massive improvement from Joe, our previous project manager in that he wasn't trying to gloss over the glaring problems with the shower build. He acknowledged that the work had not been done correctly and that the only way to properly fix it was to remove the shower floor completely and start it from scratch to ensure proper drainage. He would also re-grout the tiles. The new tile worker started and completed the fix in just two days and did a much better job than the original guy. It was obvious that this one takes pride in his work and wants to make sure that things are done well. My in-laws now have a properly functioning new shower and are relieved that their bathroom can once again be a place of tranquility rather than stress. I have to commend Fillo for excellent customer service because I don't think many companies would be willing to go the extra mile to make things right for an unhappy customer after they had already been paid. In my experience, the only way to get a contractor to fix a wrong after payment is to sue them, but Fillo did not allow things to escalate like that. They went out of their way and incurred additional expenses to address and resolve our concerns with their work, which my family and I certainly appreciate. I had originally decided that Fillo would not be getting any more of my business but after the way they handled themselves with the shower fiasco, I have renewed faith that they are a reputable company that is worth doing business with. When I am ready to paint my house or do additional work that requires a conractor, they will be at the top of my go-to list because I am confident that they will stand by their work and make sure their customers are happy with the result. That is a rare find with contractors these days and so for that reason, I highly recommend Fillo Painting & Exteriors for any of your home renovation needs.

They replaced the exterior siding. This is what it looks like from the interior. You can even see…read morethe back side of the exterior cedar siding in some places. No vapor barrier. They left debris laying on top of the insulation. This is really terrible.

AWESOME COMPANY! Great product, Great price, Great people…read more- I'd go work for them if I could do what they do (FYI - I can't!)! From our first low-pressure consultation with Allen, to scheduling measurements with Nancy - and her INFINITE patience with us pushing out the timeframe due to other work being done at our house, to Steve and the amazing installation crew, our experience with Pinnacle was easy, professional and top-notch from start to finish! We love the new windows and highly recommend this company! Great job - thank you for everything!!!

I had heard good things about Pinnacle so I decided to get quote to replace my windows and possibly…read moremy doors. I received a called from a gentleman from pinnacle later in the evening after an morning email dialogue with a person from pinnacle. As we began to work out scheduling, he asked me if my wife was going to be around for the appointment and I said no, due to the fact that she would be on assignment in California. And not only that, the home is in my name solely. He proceeds to get nasty with me, tells me, "I likes getting a check so if your wife will be there then I'm going to cancel the appointment" and he hung up on me. I was dumbfounded. But what he didn't realize is that I had the phone on speaker due to the fact I was taking my Wife to the airport. My wife and my Aunt heard every word he said and they were just as dumbfounded. Pinnacle really screen who they have calling and setting up appointments because this call was totally unprofessional. Well, there are Plenty of great window companies to replace my 23 windows. On to the next one.