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    Suburban Propane

    1.0 (1 review)
    Closed • 8:00 am - 5:00 pm

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    A.C. Propane

    A.C. Propane

    (32 reviews)

    Last summer I got the list of demands from my home insurance that I needed to comply with if I…read morewanted to keep my insurance. Of course I wanted to keep my insurance as no one is writing new insurance in my area. One demand was to cut down the trees over my propane tank, and they admitted it would be okay to move the tank to a location that did not have a tree overhead and was in a clearing. Dave was helpful explaining in a fire the ground heats up and causes the tank to heat and blow and if a tree was over it, the tree would be on fire. AC Propane drove clear around the desert to come up to my home because the direct road was still being repaired from a major wash out. Their charge was more than fair and they worked around my urgency to meet the insurance demand deadline and moved my tank to my open area location. Their price per gallon may not be the rock bottom, but their service has been excellent for me. I only fill once a year and when I call for a fill, they fill it quickly. They are happy to explain the propane market when I ask an intelligent question.

    So we purchased our home 11 years ago and in our escrow documents, it states that we own the Tank…read more We have always called various propane companies to get the best rate to have them fill our tank. I called AC propane out because they gave me the best rate. When they came out, he ran my card for almost 1 dollar more a gallon than I had been quoted. I did not catch it until later. After he ran my card he told me they own the Tank. I chuckled because this is actually the second propane company that has told me the same thing. I asked where his paperwork is to prove it and he said it's in the office. Later that weekend, I realized while he was here, he put a lock on my tank. I have requested the paperwork multiple times from AC propane to prove that they own the Tank. I still have yet to receive that. In the meantime, I spoke with the owner Dave and he had told me that since I have the escrow paperwork proving I own the Tank he would not need to go through storage to grab his paperwork And that he would be out to remove the lock. After two no-shows, I called and ended up speaking to his wife who gave me a completely different story. I had told Dave when he comes out to remove the lock. I am happy to provide the escrow paperwork, but I am reluctant to initiate the paper trail as the burden should be on AC propane to prove they own my tank. Also, based on the Yelp reviews, I am reluctant to send them anything that has my information on it. When I mention that to Dave's wife, she told me she does not care about Yelp reviews because it's only people that are upset that post things. So based on their track history with their reviews, apparently they upset quite a lot of people. I still have yet to receive any documentation or proof that they own the Tank. This is the most shady propane company ever! What is funny is if they really did own the tank they expect me to then opt to sign a contract with them. Please stay far away from them and if they claim they own your tank, watch to make sure they do not put a lock on it when they are out to fill it.

    Suburban Propane - propane - Updated October 2026

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