I have had Suburban disposal for close to 20 years and they have been wonderful about picking up garbage at my house. I highly recommend a locally run business. read more

Suburban is a family owned business serving our community faithfully with prompt, courteous and caring service for many decades. Having been a fulltime customer over the years, my husband and I have never had a complaint. Although our Williamsburg home is no longer our main residence we continue to enjoy the benefit of their flexibility in meeting our needs each time we do return. We highly recommend Suburban Disposal. They treat their customers with the same kindness, care and respect as they treat their family. Thank you, Barbara and Richard W. read more

This is a family own and operated business. My friend told me about them. I have nothing but good to say about them. The owner Carol, is pleasant and courteous on the telephone to me. I reccomend this company to all read more

Had this company for over 6 years and haven't had a problem with them at all. Trash is usually picked up before 8am each week.

I am responding to an old review, March of 2018 by Karen M. This is so out of character for Suburban. I have used their services for 30 plus years and have nothing but praise for them. Their workers are always pleasant and do a great job. I have a hard time accepting the comments that were made in the 2018 review. read more

They have been picking up our garbage for almost 14 years now. Very reasonably priced. Bernard will also pick up the occasional mattress or old bathroom appliance for a few extra bucks. Try that with a bigger company! They are a smaller family-owned business and if their truck ever breaks down (rarely happens) they come the next day. So highly recommended! read more

I would give the company a zero but it's not an option. We had signed up for this company only because the previous home owners had used this business. We had several occasions where our trash was not picked up on the scheduled days or even the day after. For example, Thanksgiving day falls on the pick up date so they were scheduled to pick up trash on Friday instead. They never showed up. I called on Monday and she said they would be there that day. They never came until the next scheduled date-Thursday. So we did not have trash picked up for 2 weeks over Thanksgiving time when you accumulate more trash than normal. Other times were weather related so it's understandable to be delayed by a couple days. But they still didn't pick up the trash after the snow was removed. I had to call and ask when they would pick up the trash. The lady informed me that her workers said they picked up our trash when they had not picked it up. Why would I bother calling to complain about our trash not being picked up if they actually picked it up? She acted like I was lying to her. That made me want to cancel their service! I gave them one more chance and by the 3rd time of not picking up our trash, I called to have it canceled. They picked up our trash can at the end of the month and continued to send me a bill when I was never past due. I had to call again and ask why I was receiving past due notices when I had canceled. Customer service should be a top priority when owning a small business, and this company does NOT have good customer service. Almost everyone on our street uses a different company and we switched to them, best decision!!! read more