During two recent visits, staff members were efficient and helpful setting me up with a.) new…read moreheadlights, and b.) new lift struts for my SUV tailgate. Discovering one part was out of stock, they located it at a nearby store, and offered to bring it over that day. I wanted it sooner than that, so the clerk had it held, gave me a claim slip, and I drove five miles to pick it up.

These guys really, really know their auto parts and will bend over backwards to get you what you…read moreneed. All of the staff is friendly and fun and it is a great place to see my friends!

Brought our jeep in for loud exhaust, they replaced the muffler in under 2 hours. Very positive…read moreexperience and fair price. Highly recommend Speedy Muffler and Brake.

Had a quote and repair in about two hours total for a new muffler on a Town and Country. Fair…read moreprice. Pleasant folk.

The work was amazing! Shaggy and Mike great guys! Will give you straight forward suggestions, at…read moreleast for a female not familiar with certain details for a vehicle. Of course you making the decision. I took the advice and was pleased.

The whole team of folks at the Flint store were great! They installed my back rack, wired up my…read morelite bar, installed the controls and my CB antenna. Installation was professional and looks it. I would highly recommend this shop.

I had a great experience with the people in there tech dept, however, the people taking your order…read moreact like they are doing do a huge favor and would rather be anywhere else but talking to some dip.... know-nothing owner. And they rip you on shipping.

I ordered 3 items from Paragon. One of the items was a decal set that Paragon gets from another…read moresupplier. The list price was $120, no discount. The other 2 items were a $3 decal and 8 hardtop bolts priced at a wopping $6 each. The total value of the order was $165.50. Then they charged $22 for shipping of the decal set (2 aitisol cans and a paper stencil) and $11,50 for shipping the 8 hardtop bolts a the paper decal. They shipped them in a USPS Flat Rate envelope that costs $5.60 for all of us and I believe $5.05 for them if they printed the label. I called them and asked why $11.50 and they said there is a $3 handling charge added. Friggin $3 handling on 8 bolts and decal. GIVE ME A BRAKE. Even if they are ripping us off for a $3 handling charge and $5.60 for shipping, that does not equal the $11.50 they charged. Companies that are making thousands of dollars off of rediculous hidden charges like this deserve to go out of business! DON'T buy from them. They are ripping all of us off with each order. I'm done with a company that rips me off!

I can't leave 0 stars or I would…read more I had my 2005 6.0 F250 towed to COOKS. The problem was no start. I asked them to diagnose the no-start. On the phone they told me $100 and it would take a week to get to it. Mechanic calls me the same day it arrives and tells me the batteries are both bad. OK, they're Motorcraft under warranty from the dealer. He tells me they won't do nothing for you and tried to sell me on a pair of Interstates. Right away I brought him another battery to pull the codes with and I took the bad ones. It was a few days to get replacements and I brought them to cooks. In the mean time this mechanic had done several hours of labor on stuff we never talked about - including run my truck on the one battery to perform what the invoice lists as a "compression test" The next day (the service writer) calls me and says we put in the new batteries, it will be $385 and I can keep your truck or you can pay this. I told her I would pay it but how did we get to $385 when I just wanted them to pull the codes? She got the mechanic and put me on with him. He told me my truck was so low on oil it wasn't hitting the stick so he drained it to see how low. Nobody ever told me it was low or asked about topping it off until several days later. According to him he replaced the old oil, topped it off with synthetic blend and ran it for a couple hours, did the "compression test" and afterwards it was another 3 quarts low so he topped it off again. He told me it has A LOT of blowby in 3 cylinders, theyre "dead cylinders" and It probably needs 30-50 hours in the machine shop. He explained my motor was toast because it went through 3 quarts in a couple hours and none had leaked out on the floor. (He later went back and said it actually hadn't lost an additional 3 quarts, he was mistaken, it must have gone into the valley) Bottom line he said they did 6 hours of work on my truck and I'm only getting billed for 3 hours plus the oil he topped off. So I went to pay the invoice that day, Friday, at 3pm, I think they close at 4. The door is locked nobody's home. On the posted hours it says Monday to Friday open until 5pm, Saturday by appointment. I called and left and message at 3:10 and waited around until 4:15, nobody ever showed. I messaged them on Facebook and I got a quick response saying we could maybe meet Sat what time works for me? I respond "anytime" and never heard back. I go back Monday morning. I asked for results from the "compression test". The mechanic says he has no report, the results were in the computer when he was doing the test and there is no way to access them now. I said I would like to know which cylinders were having the blowby. He said to get the individual readings he would have to pull the glow plugs and that would be a more expensive test. I don't get why I would have 6 hours of work done to my truck and have nothing to show except it was low on oil. I ask the desk lady why we're at $385 when the sign on the wall reads any repair over $50 requires a written estimate? She tells me she will charge me $166 and "I should be ashamed of myself". According to them, they closed before 3 on Friday because they were "sick of customers coming in and bullying them" $166 later I got my truck back filled with a potentially harmful mix of different types of oil, and they ran it for at least "a couple hours" on this concoction to whack me with the compression test that doesn't give results. On the invoice nothing is itemized, no results from ANYTHING, they didn't use CJ4 oil in my 6.0, didn't change the filter, and they did all this without telling me the no-start was because it was low on oil.

Had our truck towed there in July. It is going on 3 weeks it's still not fixed very hard to…read moremaintain a job when you don't have a way there.

They cracked my windshield and refuse to take responsibility for it. One of their employees was…read moreverbally abusive and refused to let me see the video from my car being on their property. I have to have my attorney deal with them!

I currently (not for long) have the monthly car wash renewal for the Super Duper wash. Twice now, I…read morehave left the wash (Pierson Rd) only to find deep scratches in my front driver's side wheel. The first time i thought it was the tire place, but after yesterday, it was definitely the car wash as the employee guiding me in directed my wheel to rub against the side of the guide. I now have to pay $400 plus dollars to get the wheel replaced. On top of that, i have this blue liquid seeping from every crack in the car and dont get the tire shine, the entire sides of your car will be covered with tire shine and you'll have to get the car rewashed or wash it yourself to remove it.