I purchased a Nissan Pathfinder from this dealership less than two weeks ago and paid an additional…read more$500 for a 90-day powertrain warranty. At first, I felt like I got a fair deal upfront. However, since buying the vehicle, several issues have surfaced. First, the roof trim came loose, which I had to glue back myself. Then, I discovered that the rear door handle was broken--a detail I missed during my inspection, so I had to fix that as well. And this morning, I realized the power steering fluid is definitely bad, which may require me to spend $2,000 to $3,000 to replace the pump entirely. It's evident to me that this vehicle was not properly inspected by a certified professional before it was listed for sale. The "computer readout" they provided, showing old diagnostic codes, was apparently from the previous owner, as they didn't even bother to run it themselves. I take full responsibility for trusting these people--Alvin, in particular, was great to work with--but unfortunately, this dealership refuses to stand behind their products. They are doing everything possible to avoid covering repairs that, in my opinion, should have been addressed before the car was listed for sale. Who sells a car with bad fluids, broken trim, and a faulty rear door handle--something that could have potentially trapped my kids? To make matters worse, although I paid for the warranty in full to cover issues like this, they are politely refusing to cover any of the repairs because they "aren't engine or powertrain related." While Alvin tried his best, he has no authority to make decisions for customers, which is frustrating. I wouldn't recommend this place to anyone. I wouldn't call my car a lemon since it does run, but the lack of accountability and customer support is unacceptable. The only reason I'm giving this dealership one star instead of zero is because of Alvin's efforts. So, thanks, but no thanks--save yourself the trouble and go somewhere else!

Beware. Here's my story - I found a car online, I'm quite a distance away - upstate New York, in…read morefact. But these cars are hard to find and this one was what I'd been looking for. The salesman, Alvin, was great and I felt he was trustworthy. He agreed to take the car to a nearby auto mechanic to double check it, at my expense. That checkup found serious issues, and the salesman got the dealership to agree to fix them. Why? I had a great, newer car to trade in. But today, when they finally got the parts and had it fixed, Alvin came in to work to find that instead of taking it for its final check at the auto shop, it had been sold to someone else yesterday. Yes, I was disappointed and I am not pleased. But since they used my report to make fixes to the car and sold it to someone else, it seemed the least they could do was pay for that inspection. The owner, Roger Tinsley, just told me he "wasn't doing that" and I "should have bought the car quicker." Since Auto Fleet's inspection didn't find any of the issues found, and they were the ones who said there was a delay in getting the repair parts, I find that an interesting argument. So - I'm out $250 and I don't have the car I thought I was getting this week. Don't make my mistake. Go find a place that isn't run like this one.

Piss poor dealership. Told them I was ready to put a down payment and they agreed to hold it for me…read morethen called me and said they sold it. Sales associate said the manager told him not to sell it to me and hold off. The salesman's name is Stani Schegolev and the managers name is Eric. They both tried to blame each other for the "miscommunication" that they won't hold a vehicle for more than 2 days. And on top of all that, when I called to ask the manager what went wrong, he kept cutting me off mid sentence and shifting the blame away from himself. When a customer is talking KEEP YOUR MOUTH SHUT UNTIL I AM DONE. This dealership is not just shady but straight up disrespectful. So if you want a car sold out from under you & be disrespected then by all means shop here!!! 0's from me.

If you have a problem and especially if they owe you money, don't expect a response from them…read more I've called and left messages for the finance department and finally the manager at least 5 times with no response at all. Guess it's time to take legal measures!

In short, this is one of the best experiences I have had with any business- much less a car…read moredealership. This is a small, family owned and run business. They are honest people who do great work and genuinely care about their customers. I can't tell you how different an experience this was than dealing with a major dealership in Birmingham that had a similar car I was interested in. The people at TLC motors are up front with you and bring none of the sleazy auto dealership games that you find virtually everywhere else. My experience with them is as follows: I found a car on autotrader that was at TLC motors. I called to make sure it was still available and then drove 2.5 hours from Atlanta, but when I arrived, the car had been sold. You can imagine my disappointment at the time, but any disappointment ended here. Rajai, the owner, took me into his office and sat me down and started going through car auctions looking for a similar vehicle. Sure enough, he found one. Same make, model, color, year, and with 15,000 fewer miles than the one I had come to see. He bought it for me on the auction with absolutely zero obligation to buy it and never once requested any deposit or anything to buy it or hold it for me. He said if I didnt like it, he could sell it to someone else no problem. Within 1 week, the new car had arrived. Rajai ended up selling me the vehicle at an incredible price and giving me a very good amount on my trade in. These people genuinely care about their customers' satisfaction. When I arrived the second time to see the new car, it was in excellent condition. I asked to take it to a 3rd party mechanic for an inspection and they were happy for me to do that. I pointed out the few flaws I could find to Rajai and his son Joe, and they had their mechanic and detail crew come over immediately and fix even the most minor problems I could find (a squeaky sunroof, etc). I was moving soon after buying the car, so he walked me through the titling process for the new state. Summary- this is an incredible place with great people and great cars. I would recommend it to friends and family in heartbeat.

Buyer Beware!!! Sold me a broken truck and have kept me out of work for weeks because they don't…read moreknow how to work on vehicles either in their parts department. Do not buy from this place.

Efficient, professional service--same-day resolution!…read more Had a great experience with the service department at Park Chevrolet in Spartanburg. My service consultant, Juan Jose Calderilla, was professional, thorough, and easy to work with. He listened carefully to my concerns and made sure everything was addressed the same day. The issue involved radiator and thermostat repairs under my extended warranty, and the process was smooth from start to finish. I only paid the $100 deductible, and everything else was covered--no delays, no surprises. Highly recommend Juan and the Park Chevrolet team for anyone looking for honest, efficient service with clear communication. I'll definitely be back for future maintenance.

Great customer focused organization! They make purchasing a new vehicle painless from Jeff Cowan…read morethe sales associate to Greg Priebe the finance manager. Highly recommend this auto dealer!

Go see Suzanne! She has sold us 2 cars over the past year, and we have had nothing but the best…read moresales service!

From the owner: We specialize in "Buy Here Pay Here" on the lot financing with bank financing available as well…read more Our mission is to serve our community by providing affordable, quality vehicles that our customers can depend on. We are committed to providing our customers with outstanding service, not only when purchasing a vehicle but after they have purchased as well. We realize that it is not the vehicles we provide that are of value, but the customers we provide them to..... We have an outstanding reputation in the upstate for providing dependable vehicles with affordable payments and down payments. Every vehicle we finance comes with a powertrain warranty. 24 Month \ 24,000 mile service agreements are available as well.

This review is based on my communications and purchase via email and in person with Steven…read moreDarchiville. Go to Steven to buy your next car!!!! I was in the market to buy a new car and I like to do all of my communications via email. I reached out via their website and Steven got back to me quickly with a solid OTD number for a new vehicle. Actually, three years ago when I was searching for another car I talked to Steven too! Back then, I did not make the deal with Steven but I am glad I did this time around. We went back and forth several times on pricing and in the end Steven had the best pricing amongst the other dealers that I was working with in the area. The price was very competitive. Steven was very very very responsive and on top of things. Every email he wrote was personable and kind, which is exactly how he was in person too. I'm sure he treats every customer this way but we felt like valued buyers instead of a number to him. Heck, we'd hang out with him as friends if he lived in Charlotte! He's that cool! I never once felt pressured or rushed to buy a car and my process took about 2-3 weeks of communication. I'm a pretty thorough buyer with a lot of questions but also wanting to get the best deal I can as it is a huge investment and purchase. With that.. i may be a little more to handle than typical customers.. haha! But Steven handled it all with grace and poise and I cannot wait to work with him again in the future when I search for another new vehicle. Oh.. and yes we DID buy a new car from Steven!!!! Woo hoo! Thanks Steven + team!!!

Service was the best experience my wife and I have ever had. Friendly, helpful, quick, responsive,…read moreand good price. We own two cars mazda and subaru. I am 66 and have lived across the country. High recommend them. Btw they have changed ownership recently... it was good and now it is even better.​

Nightmare! Never have I experienced a horrible salesman in all my experience of buying a vehicle,…read morenew or used! Stay far away from there! The salesman (female) will run your credit before your EVER shown INSIDE OF A VEHICLE! SMH They made an appointment earlier AM & the salesman wasn't even at work. It was his day off as they claimed! SMH. Then the woman bragged about how she sold used vehicles that had never been inspected before placed on lot to sale, at the car lot she co- owned with husband own in Anderson. Got up & walked out Sales manager came out & tried to apologize. But after she saw it was a done deal she tried to downplay the actions & practices her sales lady used. They never opened the doors on any cars or got keys. They were only good for the bottle water that offered. I would give them minus 0

If I could give the service department and the cars no stars I would. Both cars have less than…read more70,000 miles on them both with engine lights on. My 2021 kia sorento has been up there since my 9am appt on Monday and it's now Thursday and they have no idea about my car,but will not give a rental car and I have missed work! The 2021 K5 has a recall on it,but they will fix it...we have to wait on it up to 3hrs with no rental car offered! So they will have both of our cars, no fault of ours all warranty stuff,have yet to get a rental! I guess it's ok if we can't go to work or anything! Kia of Benson is horrible and Kia cars are horrible. 10 out of 10 don't recommend!!!!

The dealership has changed hands. It is now Spartanburg Honda and under new management…read more I have had many car buying experiences over the years. I've had good ones, bad ones, up to ones that were total nightmares, like showing up and having the dealership tell me, after a 30-minute delay, that the vehicle we had agreed that I was to test drive had been destroyed in a fire. Certainly a creative twist on the bait and switch sales tactic. That being said,. Let's talk about Spartanburg Honda. I don't think I've ever had a delightful car buying experience in my life (and I was born in the 1960s). That's exactly the kind of experience I had at Spartanburg Honda. A delightful one! I arrived at the appointed time and the vehicle that I wanted to test drive was ready to go. Tommy McGaha was my sales consultant. Things went smoothly from test drive, to negotiating, to writing up the contract. There were no high pressure sales tactics or tricks or traps In the process. They disclosed everything about the vehicle and gave me a copy of the Carfax report. They even let me take the (used) vehicle offsite to get a third-party inspection. (The Carfax report showed that the vehicle had been in a rear-end accident requiring it to be towed which is why I wanted the third-party inspection. The car checked out fine and the third-party inspection gave me peace of mind I needed to close the deal.) Thomas Hawkins then wrote up the loan and finalized the deal. He offered me optional protection packages that provided real value. Again, no BS, no phony dealer installed options or made up fees. Tommy and Thomas were knowledgeable, professional, courteous, and kind. I couldn't have asked for anything more. I would add that I got a fair price on a good vehicle, and they worked with me on my trade.

Amazing service and great people that are helpful and they work really hard to make it work for…read moretheir customers!

We came here with high hopes. We were not disappointed. Devin was fantastic and he did exactly as…read morehe told us he would do. Best car buying experience ever, by far. Would definitely recommend. And ask for Devin. Great dealership!

Bottom-line Up Front: My van was damaged in service, and the service department refuses to take…read moreresponsibility. Background: I purchased my 2019 Promaster new and from this dealership. Other than its most recent oil change, in my driveway with no jacks or lifting equipment needed, this van has been serviced only by this dealership. I converted it to a camper, so it is parked 99% of the time and has low miles (15,700 at the time of this review). In the past year and a half, the van has hardly been used at all due to moving to a new home, my own cancer treatment, Hurricane Helene (we experienced significant damage to our property), and my wife's cancer treatment. It is normally parked in a position where the damage is not noticeable. Discussion: I took-in the van today for an oil change, and pointed out the damage I had noticed, which is obviously the result of incorrect lifting/jacking. They stated that too much time had passed since they last serviced the vehicle for them to do anything about it. They did not accept responsibility nor did they refute it. Truly, their answer is a ridiculous deflection. The amount of time that passed since the vehicle was last in their shop has absolutely nothing to do with their responsibility for the damage. If they ever make it right, I will edit this review. In the meantime, if you use this shop, beware.

Rarely have I ever left a dealership feeling so good! Like they were looking out for my best…read moreinterest as well... It was a bittersweet moment to give up my family car but I felt secure knowing I got the best deal. Slade Smith was such a pleasure to work with- from start to finish. Go see her! I've bought a couple of cars from Benson Nissan at this point and will be back!

The staff is great but who I think is the owner is impatient and abrupt. The business also doesn't…read morealways work with customers needs.