An attractive store...without a doubt, over priced...very much so, owners with bad attitudes...100% yes, customer service...the worst you're likely to receive! I can say all of the above with a degree of certainty and without bias as someone who both enjoys industrial antiquities and lives relatively near the store clocking more than a few visits. Should I dare ask a question, in French or English, the response is always monosyllabic and often without eye contact as the owner continues to walk away from me or past me. How they have moved to a larger store I cannot say, why they behave like this to a customer who wants to purchase something even more baffling.
In response I urge you to save your money and not waste a penny in that store. I would advise you instead to hit up Kijiji or take a trip outside of Montreal where you'll most likely spend a 1/3 of the Style Labo price on whatever you were looking for (petrol & brunch included)!
Scathing reviews are not something I normally bother with but the experiences I continually have in this store are both ridiculously bad and unexplainable! read more