My husband and I chose Studio D2D as our wedding venue since it has an industrial look and we loved it. But the communication was awful for most of the time before the wedding. (I apologize for the long review but Studio D2D supplied our venue, floral, DJ and photography.) Deanna (who I don't think works there anymore) wasn't great at communicating. She told us that we get the bridal suite on our contract but that the grooms suite would be extra. Then when we asked about the bridal suite again the day of the wedding, we were told we would've had to pay extra for it. We went with Distinctive Catering for our food and when we reached out to them to get our contract, we told them our venue was Studio D2D and that we most likely would want the Full Level of Service for the buffet. Later, we wanted to save some money and go down to the Deluxe Level. Distinctive Catering then told us the Full Level was required at Studio D2D. This was a shock to us because no one had told us until now. So we checked our contracts with both companies, the catering menus and their websites, and found nothing that said it was required. We called Studio D2D and Deanna said it's up to the catering company to tell us. Then we emailed the catering company and they said it's up to the venue to tell us. So at this point, we were frustrated. We weren't mad at having to pay more, just that we had no idea about it and no idea how we would've figured it out. This is just a heads up for anyone working with both companies. There were other small things during the process, but our day-of coordinator (Amy) was awesome and honestly made up for most of our troubles! We had a large wedding party and 9 kids in the wedding, and she worked with us at rehearsal to make sure everything looked good and she even helped with the kids. On the wedding day, she helped set up our DIY centerpieces, picked up our personal ceremony items afterward, waited on the wedding party to get us drinks and helped with cutting our sheet canned. Seriously so great! Emily and Cassie on the floral/decor team were great to work with and very responsive. Although they don't have the flowers at the venue to look at. I couldn't find a picture of exactly what I wanted for bouquets, so I just had to guess what the final piece was going to look like. Nick was our DJ, which we didn't hear from him until the week of the wedding and I thought that was a little late. Otherwise, he was just an average DJ. Nothing that really stood out bad or good. We had two photographers the day of the wedding, which I thought would be great, but I received all our photos back and were missing ones they should've gotten. My husband cried when I walked down the aisle and I don't have a picture of it (other than him covering his face). Before the ceremony we each took photos with our side of the wedding party, or we were supposed to anyways. I only have individual pictures of me with each bridesmaids, and he doesn't have any individual photos with him and each groomsmen. I had a maid of honor and matron of honor, and I only received images of one of them doing the speech holding the microphone. And for my getting ready photos, there are several with the other photographer's feet in the background. The actual photos we got back look good, but not really impressed overall. read more

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COUPLES BEWARE. RECOMMEND TO CHOOSE A DIFFERENT VENUE. We are really disappointed in Studio D2D and do not recommend booking this venue. Short version: Poor communication, lack of professionalism and empathy, values capitalism more than the couples that book with them. Long version: We originally booked for our September 12, 2020 wedding and had to re-book obviously due to COVID and moved it to June 26, 2021. My partner and I then made the difficult decision to cancel our June 26, 2021 date and give it to another couple. Per our contract, we were eligible for a refund of 80% of our $1500 deposit if the date was re-booked. We reached out to Deanna (who runs day-to-day operations for the venue) 3+ times via email throughout December with no response and the venue's phones go straight to voicemail. I had a friend go undercover and email Deanna to see if she'd reply to someone else about a date inquiry and sure enough, she responded to them confirming that our June 26, 2021 date had been re-booked. Deanna finally responded to me today in a what I would call less than empathetic and empty response saying that because the exact package we had was not re-booked, they won't give us a penny back. I'm astounded it took almost a month to respond to my emails because they had to take time to "work new procedures." In all honesty, it seems as if the "new procedures" were created and applied retroactively to our inquiry because the venue seems to me prioritizes financial gain and treating people poorly instead of putting customers first and being compassionate. On the same note, I was also less than impressed working with this venue prior to us canceling. Deanna was extremely flustered when I went to meet her, got me mixed up with other people and we did not love all of the strict rules for decorating. Seemed more like a template wedding factory than a place that was willing to work with you to create the day of your dreams. PLEASE CHOOSE ANOTHER VENUE! There are plenty of other venues throughout Grand Rapids that are beautiful and continued to deliver excellent customer service throughout the pandemic. Studio D2D is just not one of them. read more

Studio D2D hosted our wedding and it was a huge disappointment. I don't want to appear unfair, so I will start by saying there were a lot of positives: We had our ceremony and reception in The City View and our guests were well-fed, liquored up and dancing all night. The venue is gorgeous with ample parking. The catering and event staff did an excellent job setting up the tables, floral and decorations. The groomsmen LOVED that we were able to take care of tux rental & return completely onsite. Some parts of their tuxedos needed to be switched out, which D2D did by the next day. Deanna did an excellent job walking us through the ceremony rehearsal and ceremony itself. However, it was after the ceremony that things started to fall apart, which by no coincidence was the time that Deanna decided to leave for the entire evening. We were on a very tight schedule and were completely responsible for keeping the evening moving. The timing of dinner, cake cutting, first dances, etc. was all decided by us in real time while we were stuck running around making sure everything was ready for the next part of the night to take place. We couldn't do a garter toss because it was in a suitcase locked in her office. Late Night Pizza arrived- we ordered 10 and only saw 5. We saw several guests approach the table for pizza and walk away because the boxes were all empty. We had no idea where the others went until Deanna showed up at 11:30pm, who explained that they only put 5 out to keep the others warm. Completely understandable, except nobody took the responsibility to bring out the rest when the first 5 were gone. The bottom line is that we needed help. We felt like we were the event coordinators, when they reassured us that we wouldn't have to lift a finger when the day comes. We needed a point-person that day of to help take care of business so the bride and groom weren't stuck running around all night. Deanna only showed up (30 minutes prior to the end of the event) after we complained to her staff. When she arrived, several guests commented on her attire and unprofessionalism. Like a few other reviews have stated, she was dressed very casually. The only point of contact we had was an intern, Andrea (she was wonderful) who was tasked with running our photobooth, so of course she couldn't abandon her post. The DJ, Chris, was also unprofessional and contentious. He appeared flustered when I was reviewing some details with him that we'd already discussed. We didn't touch base until a mere 4 days before the event, though he swears he left several voicemails to my wife. We've been using phones our entire lives, and mysteriously were not getting these calls, and I have the logs to prove it. When we did finally touch base, he apologized for not trying to contact me after not being able to reach my wife. He kept generally poor contact with us right up the day of our wedding, and was watching a hockey game during the event. All things considered, he did a good job playing the music people wanted to hear, riling everyone up and keeping the party going. To top it all off, we had several guests report Studio D2D event staff consuming alcohol from our bar (as mentioned in previous reviews). Along with staff eating out of our chocolate fountain before plates were brought out. A guest actually told us she pulled a staff member aside and had to tell them not to do that. Incredibly disappointing. The evening was fun for everyone else, but I really wish we could get married all over again somewhere else. Deanna appears tired and overwhelmed, and I seriously think she needs to re-evaluate the role she has in one of the most important days of someone's life before hosting another event. read more

Spacious industrial reception venue. Had plenty of room for tables and dancing! The preferred vendors were ok, don't expect anything above average for food and bar service or customer service. Their decoration team and DJ were good. A few things wrong with the decorations for the reception but nothing majorly noticeable. Their floral team also helped save our wedding cake by placing extra flowers over the damaged side of the cake without charge. The communication was the weakest service. Their coordinator had none of our details prepared two weeks before the wedding and they were very slow to respond to important questions leading up to and the week of the wedding which caused us a lot of unnecessary anxiety and stress. They didn't have anyone stay the whole reception to help with tear down and locked the doors to our personal belongings so we scrambled to get everything together and out of the building in the last hour. Overall impression is they don't treat you like your wedding is important or significant and have poor communication. I wouldn't recommend them for anyone who wants peace of mind about their venue leading up to the wedding. You have to place a lot of faith in their vendors as many of them have no profiles or portfolios to research before booking and they don't accept alternative vendors to their own. read more

Attended a wedding reception here over Labor Day weekend, and had a great time! From the outside, this place looks kind of sketchy - it's this huge warehouse in the middle of nowhere, and there's a piece of plywood with "Studio D2D " out on the street to point you in the right direction. Luckily, inside is much nicer! We were in the City View room for the reception, which was a nice size. Can't say I ever really looked out the windows to see if the city view was any good, as I was too busy dancing! My only complaint is that the floors were super squeaky, and the bathrooms were a mile away from the reception space, so every time I needed to go I had to clomp down a rickety hallway for 100 years to get there. Otherwise, lovely space! read more