We came as a bridal party. Most of the stylists were great and friendly. However, one was terrible. One of the bridesmaids had an appointment with her at 12:00, but she let her previous customer add a service on the spot and wasn't finished with that customer until 12:45. She seemed completely unconcerned about this. If she wasn't professional enough to tell her customer she didn't have time, the manager should have stepped in. Also, the other stylists asked how we wanted our makeup done, but this one just went to town and way overdid it. Granted, the bridesmaid should have spoken up, but she is non-confrontational and didn't want to make a fuss, especially since she was already running late. Very disappointed. read more