I attempted to book ChelanGlam for my wedding hair and makeup. Unfortunately, it never came to…read morefruition due to their lack of communication. It took nearly 2 weeks from my initial inquiry just to get sent a questionnaire. After filling that out, it took nearly 3 more weeks to hear back regarding estimates, and then yet another week to actually receive those estimates. After having to wait for almost 6 weeks, I was then told my estimate would expire in 7 days. Due to a family emergency that came up, I wasn't able to accept within that time frame. I reached back out shortly after, apologizing for the delay and asking if they could extend or resend the estimates. No response. After seeing photos of their work online, I was really looking forward to booking them, but that never happened. I realize they're a small company, but I don't understand why any of this communication would or should take THAT long. And even if they weren't able to resend my estimate for whatever reason, ANY response would have been appreciated over silence. I think it's a bit inconsiderate to make brides, who are actively trying to compare/book vendors, sit around forever in hopes of getting a reply. Ultimately, it worked out in the end. I booked someone else who responded promptly and had rates that I felt were more reasonable. (ChelanGlam quoted me a rate of $860 just for bride hair/makeup, plus trial, which was a few hundred dollars more than any other estimate I was given for the same services.)

We were happy with the quality of the makeup artists, but unfortunately not thrilled with the…read moreoutcome from the hairstylist. Both the Mother of the Bride and Matron of Honor's hair did not stay up for very long, and had to be re-pinned before the ceremony even started.

I love that they don't charge you for a bang trim. It can be hard to get an appointment, call days…read moreahead of time.

8/24/23 I went in for a shampoo and styling. No…read more cut or anything special. I am 80 years old with short, fine hair. I told her I needed it curling ironed for volume. A blow out and two passes with a flat iron and that was it. Total time -15 minutes. Total charge $55.00. I thought I was in Chelan not Bellevue. The look-not as good as went I went in.

Thank you so much Trista for your expert care! My hair looks fabulous ... you always know how to…read moreperfectly cut & color my hair, and pamper my feet with your perfect pedicures

Wonderful location and salon. Loved that I was the only client/customer there. The salon is very…read morenice, comfortable and most of all doesn't smell of acetone! Trista is very friendly and professional. I highly recommend her services.

Super easy to schedule online, beautiful surroundings, well equipped salon, reasonable rates…read more Trista was very welcoming and friendly. The best part was my haircut, perfect!

It was really easy to make an appointment for a nail service at this salon through Vagaro. The…read moresalon was really clean and pretty. The minute I checked in, someone was there to greet me and offer me something to drink. The vibe was relaxed and inviting. My nails were done by Lizbeth and she was super friendly, professional, and did a wonderful job on my nails! I really liked her. She made sure all of my nails were even and looked beautiful. I was visiting family, so I was really sorry that I could not have her as my regular nail technician.

Wow! i called this business 20minutes before my appt!!! (phones usually aren't answered here)…read moresaying i would be a little late. scheduled a mani and pedi.. Never been here and was hoping it lived up to hype.. WELL THEY WOULDNT ACCEPT ME SAYING THEY HAD OTHER THINGS SCHEDULED! wow!! mind you the place WAS COMPLETELY EMPTY!!! I guess clients only interfere with there day versus being the reason they are open!! NEVER AGAIN, I drove 30 minutes to get there..So sad!!

simply amazing!! The luxury head spa is an incredible experience!! The lovely ladies that are there…read moregive high quality service. Marie

Amazing massage! Can't recommend enough. Lili and coworkers are fantastic...strong, communicative,…read moregreat effort. Do yourself a favor and get a 90 minute deep tissue massage. Life changing!

Got recommended to Kennedy Clark at The Hair Loft. It was easy to schedule an appointment virtually…read moreand there was a lot of availability at this time of year. The location. Was also easy to find and street parking is available. The loft is inside a house, renovated to accommodate three or four chairs. Bright, clean with a friendly vibe all around. Prices are good and reasonable, and well I have already scheduled an appointment for cut and highlights, so I am super happy with the service and level of skill that Kennedy demonstrated. She is friendly, knowledgeable and put me at ease right away. Highly recommend

No one answered the phone, goes directly to voicemail. I have left 4 messages requesting an…read moreappointment for a haircut and no one ever calls back. Will not call here again.. I found a real person to answer a phone at a different salon.

They always do a great job and are so friendly. I highly recommend. Walk ins welcome as well which…read moreis great.

I was given the opposite of what I asked for, the length of my nails were 2x too short, all were…read moreextremely crooked, and they are very thin. I paid 60$ and was not given what I asked for. When I asked for her to redo them or give me a refund I was spoken to very rudely and told "no refunds". She victimized herself when I confronted her about how she did not listen to me when I was telling her how to do them.

Never received a call back. I left several messages trying to make an appointment. So very…read moredisappointing.

First time I met Autumn I knew she was the right person to work with. I have bright pink hair and…read moreshe was so knowledgeable about the chemicals and interactions. The salon was very welcoming and friendly. Very reasonably priced for what I had done. Will definitely be using this salon from now on.

Now this is a lady that can do hair!! She is amazing..she can do ANYTHING, color, cut, highlights,…read morefoil..ANYTHING you name it and she can do it. Bring a pic of what you want and she can make it happen. She has very flexible hours and can always work something out for you!! Your crazy if you dont head down to her and get your hair needs taken care of. Oh ya she can do waxing too!!