Excellent staff. They were polite and helpful. I recommend Dr Lewis. I was visiting the Grand…read moreLedge location.

I waited months to get an eye appointment to see the Doctor. when I arrived, they had me down for…read morethe wrong procedure and They told me I would have to wait another two months to see the doctor. This is unacceptable.

Worst office staff ever any where. Wait times have been in the hours for a pressure check which…read moretook 3 minutes. Nobody who knows this place or has been a patient here knows exactly what I am talking about. The MA's change every time you go in and they are ruder and ruder these days because they cannot keep no help. They do all the work now. The dD does not even check your pressure anymore the MA's do. Dr comes in room looks at text result tells what she thinks and out she goes. 2 minutes max. Constant new people with only a certificate from Ross Medical sticking instruments in my eyes over and over. Just not for me. Go some where else seriously.

Lo Eye Care in East Lansing is a money making factory that over schedules patients so badly that…read morethere is no seating, old/disabled persons stand with their walkers, and no room for wheel chairs. I go to a different group but I am guardian to a patient. I will NEVER go to Lo Eye Care.

I have had decent experiences with LO Eye Care until today. My bottom line is, don't get glasses…read morethere. Saturday hours are until 1:00. I came in at 12:38, and the sign-in sheet was gone, and the mirrors on the desks were covered. I was only going to pick up some glasses and have them fitted. I'm chronically ill, and it is hard for me to get out, and I explained this to the staff member. The staff member who waited on me was extremely cold and obviously didn't want to wait on anyone else today. It took about 5 minutes to have them fitted correctly, and he was outright rude. I asked about getting new progressive glasses and progressive sunglasses. He said there wasn't enough time. Meanwhile, my husband had parked and walked into the store and was greeted by actual scowls. After being rushed out, I realized the bifocals were wrong. The next store confirmed that when I was purchasing new progressive sunglasses and progressive transitional glasses, which took 20 minutes from the time I sat in the chair. But now I have to go out again and return the bifocals, wait for them to be corrected, and then go back to have them fitted. It is very hard for me to make appointments due to my health. I don't want to give them any business at all, but the glasses have to be replaced, and I'm not going to pay for them again. My husband and I were both treated badly. I'm handicapped. He is Black. Draw your own conclusions.

If you like long wait times, poor communication and customer service, this is they place for you…read more Do yourself a favor and find a different provider. I have been going there for years, and every year their service has been on a consistent decline. Waited 8 weeks for glasses when I was told 2-3 weeks tops, and never received any calls from them, I had to keep calling for any and all information. They have that big box store feel now where they just care about their profit margin and don't value their customers anymore. They made all sorts of promises to make it right and didn't follow through on any of them, I will never go back.

Very caring and thorough. Did a great job with my exam and…read moreexplained things very well. The office was beautiful and very efficient. Loved their optical staff- very helpful and friendly staff and their prices were very competitive.

I went to another eye dr for a problem with my eye. He gave me a script and it did not relieve the…read morepain and the white of my eye turned yellow!!! I called that dr back with no success ‼‼‼ called Dr Rhem's office and receptionist was caring and concerned. She needed certain referrals to make appt happen and went above and beyond to see that I got an appt. I ended up getting one with a neurooptamologist so had to cancel this appt. but am so impressed how much they were concerned about my eye. Thank you, thank you thank you‼‼‼

Very professional & knowledgeable. Have been seeing him for a pesky eye problem & he's been patient…read more& suggest lowest level of treatment before progressing to more serious levels.

I just had cateract removal and lasik..I am happy with thr results and all thr care i received…read moreprior! friendly fast and knowledgeable. highly recommend Dr. Mahmoud Elyassir!

I had an issue with my eye that sprang from cataract surgery done years ago. Dr. Lemon took care…read moreof the issue and I'm grateful. I think making you see an optometrist first, is kind of senseless and delays fixing the actual problem.

Dr. Norton has been my Eye Doctor for the past 6 years and I'm so happy for her to finally have her…read morevery own practice! Dr. Norton has helped both me and my wife with our vision needs and we couldn't be happier. We are so pleased with Dr. Norton's care that we will still drive an hour and a half even after we've moved out of the Lansing area just to see her. We've had both glasses and contacts and what's great is she takes her time and is sure to get the prescription that is right for you. Dr. Norton is not satisfied until she's done everything she can do to help you see better and find comfort in your new glasses or contacts! We could not be happier with Dr. Jamie Norton and Norton Eye Care!!!

Simply good services. The staffs were friendly. The process is very quick and straight up. I would…read morerecommend this to students or people living here in East Lansing.