I had a great experience with this moving company when I moved from Durham to Illinois. They gave…read moreme the best quote for a long-distance move and they moved my items directly to Illinois without stopping or combining them with someone else's items, which meant none of those annoying stickers! They brought 4 or 5 guys, all very professional, and brought all the necessary materials (blankets, shrink wrap, etc.) to pack my goods on the truck. It only took them about 90 mins to load the truck! (I had a 1 bedroom plus den townhome). As with any moving company, I recommend contacting them a few days prior to your move to make sure you're in their schedule and that there has been no miscommunication. I have been burned in prior moves, but the Taylors did not let me down.

First of all, I don't like leaving negative reviews. But this company ghosted me. I cannot rate…read morethem for service because I never received any - I am glad others have had a good experience based on most of the reviews. In 2018, We were moving from an apartment to a house which was only an 8 mile trip. I called and a representative came to our apartment for an assessment. We were in the middle of packing so items were not quite move ready. The gentleman asked me where I worked which was none of his business mind you, and in red flag territory, but I was focused on getting this move done, so I let that go. He also asked if the woman present ( my wife ) was my mother, yes another red flag that we chose to ignore. He stepped out of the apartment called the office I presume and came back with a quote which was a little high, and then left. But because we were in a serious time crunch, the company had favorable reviews, and I like to support local family owned businesses, I called and left a voicemail accepting the quote. I lost three valuable days waiting for a call back that never came. We called back but never spoke to a human. I don't know why we were ghosted, and it might be possible that the high quote was to scare us off instead being straight with us out of some concern that I could not pay them, or simply of telling us they were fully booked or maybe the the third floor apartment was a concern. But that is only speculation. I do hold out the possibility that perhaps something serous like a family emergency might be a factor, but I still should have received a callback. I eventually called another company (ATHENS which I already left a yelp review for), they moved us without issue and they got my money because I did have a job. They even picked up new appliances we purchased on the way to our new home. I hope my experience with Taylor is the exception and not the norm.

If I could rate less than 1 star, I would. Completely unprofessional to charge a ridiculous amount…read moreto move from Oxford NC to Durham NC. This company arrived in a U-HAUL truck not a company truck. We contracted 3 men but only 2 men showed up to work. The truck was way too small to load all of the furniture and now they are refusing to return to pick up the additional items. They have been paid the contracted amount but we are complete unsatisfied and we will report them to the BBB. BEWARE! Horrible customer service and completely unprofessional. DO NOT USE! I beg the differ about a great reputation. People please read their reviews. I'm glad you can sleep at night believing that reimbursing my parents $218.69, the same amount it cost them to rent a U-Haul and move all of the remaining items themselves because your company failed to do the job correct. Sir be honest charging $900 to move from Oxford to Burlington is absurd especially using a UHaul truck not a company truck. You know that your company took advantage of their naiveness. I just hope people are reading your reviews before they ever decide to book with your company. People beware!

We rented a UHaul and planned to have friends help us move on Saturday 1/7, but due to the forecast…read moreof snow, we didn't want to risk waiting. So, we picked up the UHaul on 1/6 and started packing, but since it was just my husband, son and myself, we couldn't lift the "heavy" items, especially since my husband broke his hand, which was in cast. I called several different companies to see if they had a couple of guys that could help (last minute). We were unsuccessful, in fact, one company price gouged so much that we could have moved cross country! Then, I came across Redi-Care Movers. The receptionist said that she would need to call me back and was going to work on getting help for us. After a couple of calls back and forth, we were able to get 2 guys to come at 1:30pm (this was all confirmed at about 12:15). Then, Desi and Mike showed up. They were professional, friendly and got the job done efficiently. They moved the items so quickly, we couldn't keep up! On one of the worst days of my life, they were able to make me laugh! I cannot tell you how thankful I am for them, they saved us! In addition, while talking to the receptionist and another young lady - everyone, was so kind and friendly and wanted to help us. Honestly, I had low expectations since this was last minute and we were desperate. Our experience was just the opposite! I cannot say enough good things about our experience. We will certainly use them in the future!

Did an excellent job on an older rental home move out cleaning. There were a couple of very minor…read morethings I noticed, but the owner was immediately responsive and apologetic, and took a constructive suggestion into consideration with gratitude. The house certainly looked much better than when I rented it last year!

I had a terrible experience with Next Moves and Cleanings. This company was very unprofessional,…read morestretched a one day move into 3 days!!!! And after the final day, he left a trailer in front of my house for two more additional days. I've never seen anything like this. It was a local move only 5 miles from one house to another, the movers that came were slow, inexperienced, arrived many hours late, and were rough with nice pieces of furniture. If you have nice things and want good service, look elsewhere for a reputable company.

I called needing to schedule a move at the last minute. They responded quickly and said they had a…read moremove scheduled early in the day but could start my small job afterwards. I sent them the address and pictures of the project. They updated me via text on arrival times. I had most things staged and ready, they loaded methodically, had everything on the truck in just over an hour. Short drive to new location and unloaded without incident. Would use them again in the future.

We booked TNZ two weeks ago before our moving day, and Ezekiel is a quick respondor. We scheduled a…read morevideo call to estimate moving time, and this company provided the most reasonable fee we believed in the area. Since our original day was raining, Ezekiel helped us to rescheduled to the next day. We appreciated that change. On the moving day, Ezekiel and Carlton came late, we understood they had a job before us. The estimated time was 3-4hours, but we ended up having 7hours. They spent many time on packing our furniture carefully and we have many smaller stuff as well, so it took longer than we expected. We suggest to give a closer estimated time next time. They installed furniture quickly and we generally satisfied with their hard work. They should be one of the most affordable moving company in the area, so we would recommend to hire them if you have a small family moving job.

I had a great experience with Royalty moves back in February where they helped me back a trailer…read more So, when I was coming back to NC, i texted him on the Monday before the move and asked if he was able to meet at 3pm on Sunday to help unload the truck. He said he could. We confirmed the time. He did not ask for a deposit. All good I thought. Sunday rolls around and I text him at 1pm asking him to confirm the move in at 3pm. Silence. Sunday at 3pm rolls around. He's nowhere to be seen. I call at 3:15pm. No Answer. I call at 4pm no answer. I've been ghosted with a truck full of boxes with no help available. He calls back at 4:30pm. He says he can't make it that he sent his crew out. he then says that he can't do today. Then, he says that we never confirmed (lie). Then he said I never sent a deposit (he didn't request). Then he said, "why do you need to be aggressive here?" Well, I'm angry because i've a truck full of boxes, no help, i need to get the truck back and I need to work the next day. End result - I unloaded the truck by myself. And, hence, this 1-star review.

Preface to this review. I had used Yelp to get quotes on a move from Durham to Wilmington I…read moreinitially had quotes ranging in price by thousands of dollars. So I clarified my requirements and offered FaceTime/Skype appointments to provide visibility to the move. Royalty upped its original quote of $800 to $1,000 then $1,200 and said that he wanted a chance to see the beach and that he just bought his truck and was wanting to utilize it as much as possible. I bought his line and wanted to hire him. ... he wasn't the cheapest but I bought his 5 kids and new truck story .... And it is all a story Tony Douglas is the owner of Royalty Moves if that is truly a viable entity. Tony is right no matter how wrong the situation is. Or how wrong he has done you!! I should have acknowledged that my $600 deposit was a lost cause when 3 days after me sending him the money ( 50% of the quoted job) , he wrote to say that he needed another truck and the job would now be $2,000- not the agreed $1,200. When I told him, that he lost the job, he told me that he had a " no cancellation policy" and would not return my deposit of $600. Tony said he was just trying to do "right by me" and that he needed a second truck. He agreed to physically come to my house, which he did and acknowledged that his 1 truck would be sufficient. With 3 weeks before the move, it looked like this initial hiccup had been resolved The day before the move, I texted Tony to make sure we were all set for 7:00 am the next morning. 3 hours later he texted me back -"all set, but do you have blankets?" Okay.... The story goes from bad to awful from here Tony says his truck broke down and his blankets were in the truck, but no worries, he'd rent the truck and blankets and we were still on for 7:00 am the next morning. A few more texts from me, explaining that we had a lot of dominoes in play on the move starting on time, and Tony reassuring me that he was all set. I also started to get the feeling that Tony's truck wasn't just broken down, but impounded. The next morning, we woke up at 5:00 am , checked my phone and read a text from Tony- sent at 10:04 Pm - "Can you guys grab the truck for me in the morning and we start the job at like 9 I'm having a problem reserving the truck it has my number flagged connected to another customer I think this is the quickest fix for me to get you to get the truck first thing in the morning and we get the job done ". When we didn't reply because we were sleeping, he wrote: "Let me know first thing so we can get it squared away I DO NOT NEED TO CANCEL THE JOB I JUST NEED FOR YOU TO PICK YHE TRUCK UP YOU RENT A TRUCK AND WE CAN START THE JOB AROUND 9:00?" I called Tony once I read the texts in the morning and the saga became a fiasco. We asked for our money back, he said he didn't have a cancellation policy and that he'd find a way to get a truck. He ignored my calls and texts for a few more hours. Said we were just too much of a problem and stress and that by afternoon he could send our deposit back possibly but that he didn't have a cancellation policy. We actually did rent a truck from uhaul but Tony had been blacklisted and he couldn't be a registered driver on the truck So we said we couldn't proceed and he said -" so you're cancelling? " Tony told me I was bad blood and a nasty person and he had done everything possible to make the situation work. Tony is delusional in his perspective on reality. Beware of him It has taken me a few weeks post this encounter to calmly write this review. He was exhaustingly warped in his spin of reality. I highly recommend that YELP eliminate this company from future bids on move projects. He is not professional, nor courteous , and most importantly in a mover- he is not Reliable Do not use this company and I apologize for anyone who has been burnt by him in the 3 weeks that have past since our nightmare with him

Frederick and his team started with clear and kind communication. They completed the job with…read moreefficiency and skill. All of my belongings were safely moved to the storage unit for a great price. I highly recommend hiring Get 'N' Go Moving!

Great people, great value & white glove service! Angela and…read moreguys are first class movers that picked up my curio cabinet in Dallas and brought it to Atlanta off their normal route. They communicated each step of the process and went above normal delivery by wrapping and padding it for safe delivery. In addition they provided one time courtesy storage given my parents got sick. I can't tell you enough about the entire team and their positive attitude. They were customer driven from start to finish. If you need help with your move look them up in the North Carolina area of Raleigh. Highly recommend this team!

I was in need of only one 10# bag of tile grout to finish our kitchen. I called USA Floors in…read moreRaleigh and spoke with Mathew. He answered the phone fast, was so sweet and helpful and found exactly what I was looking for. It was a bit of a drive for me so I was glad the information he gave me was accurate. I had called so many places.. When I walked in the door, four gentlemen stood up and asked if they could help me. I was very impressed. I was not someone making a $1000 purchase or even a $100 purchase but you would have never know that. They were just as professional toward me nonetheless. I would definitely go back there for my flooring needs in the future. It's hard to find great customer service but I saw it at USA Flooring today. Thanks again Matt! Patrice

We walked into USA Flooring off Glenwood Avenue in Raleigh to be greeted by Sarah Battista. She…read morewas super supportive, knowledgeable and made the process easy. We left the store after picking out what we wanted for several rooms in our house. They sent someone out to measure and within the week, we ordered beautiful carpet to be installed quickly. Sarah walked us through the process and made it easy for us, since we have not bought carpet in 25 years, we needed her amazing service. Thank you!