So happy with every interaction with this business. Whereas another local insurance company never…read moreeven returned my calls, the folks at Dave Neilson are always responsive and have thorough, useful answers to my questions -- including insuring that I have exactly the right (and not too much) coverage.

From the owner: The mission of the Dave Neilson State Farm Team is to become the insurance provider of choice in…read moreMidcoast Maine by helping our customers manage the risks of everyday life, recover from the unexpected, and to realize their dreams. We will do this by developing insurance plans that meet our customers' needs and that fit their household budgets. License #: ME-PRN311481

I have been with this office for 40 years. Jen helped me quickly while I was at the Wells vehicle…read moreregistration office. And then a day later she resolved our Umbrella policy issues. So, the insurance conflicts of the week all resolved quickly! Ron Campbell Wells

Had renters insurance with them for a few years. The staff were very professional, responsive, and…read morehelpful every interaction I had with them.

I had some very bad experiences with this company. My husband was driving and the brakes went out…read more Asked for a tow, they basically asked for more money. Sad thing is, we do have insurance through them, but not after this fiasco.

Recently moved to maine this office cold called me since I was with State Farm before moving…read more Thought that was great at first but from there I had nothing but issues with this office. Just to get my stuff switched over it was a nightmare. I would try calling in and sometimes it took days for me to get a call back if at all. Took for ever to just get the account setup then after that they started messing up my payments. That was the last straw, they called me saying I had held my payment, which I had not done. I talked to Peggy and she was unhelpful and rude. Never apologizing and saying the issue was I was paying with a credit card, blaming me. This office is disorganize, and has no customer service except for one women, Lizzy. The rest of them can care less, once they had me as a customer they dropped me and only want their money and do not care at all about having happy customers.

Would I recommend it, NO. Unfortunately that is what I have from work…read more My recommendation for anybody time is to plan your medical leave, if aplicable, and get all the paper word ready a week. Make sure that your doctor(s) send ALL THE PAPERR work necessary and extra to prevent any excuses from UNUM. Step 2, RECORD ALL THE CALLS!!! Video or audio. They way you can hold them accountable for any future " we did not said that". It will save you a lot of time and you can offer to send them a copy. This will acelerare any issues or steps the need to take in case they need to retry any calls from their end. Also, if you have medical leave they will try to low ball you. DONT LET THEM. if the doctor says that you need to be out fro "X" and it was approved, don't let them trick you into believing that they can only cover a short time; LIES!!! They try to day to mee in November by sayin that they can only cover 2 weeks when the doctors said 2 months. I did not let them fool me. Hopefully, not everything is bad. There are some decent employees that do have some grey mass inside their skull, some others, well not so much. I gave 2 star just because of the good experience I had after finally getting in touch with someone with brain.

I first filed a claim with this company back in February. It is now May and they have closed out…read morethe claim a number of times and a week later I get my mail stating I need paperwork by a certain date or they will close my case which they closed a week prior to me receiving the paperwork they want. When trying to call them I never am able to speak to someone and no matter what time of the day it is they will call me back tomorrow. I have NEVER received a call back. Every time I call the person I speak to does not know what is holding up the claim and my doctor has faxed over the information that they request at least 5 different times. Now my claim is under review by someone that has no medical back ground. Who are they to review my case and go against what the doctors are recommending? This is the poorest run company that heaven forbid the employees have to talk to someone. At this point I would rather kill myself than deal with these people anymore. I am giving a 1 star review because I have no choice it is the lowest star I can give

Patty and Jennifer are great! We go through Patty for our insurance with our vehicles, investment…read moreproperty, and primary home. Patty and Jennifer are always available when we have questions and are great and quick with communication. I would recommend Patty Gagne and Allstate to anyone...hands down!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As a Personal Financial Representative in Lewiston, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car and more. I can also help you prepare a strategy to achieve your financial goals. I'm proud to work with a company who's been serving satisfied customers for over 70 years. Customers count on outstanding financial strength and superior claims service to help protect what they value most. Allstate delivers on their promise. In fact, their outstanding financial strength and superior claims service received an A+ (Superior) rating by AM Best. Quality service, strength and satisfaction - that's something I'm glad to be a part of. I'm committed to showing you how Allstate is different and better than the rest. From sharing our broad product offerings for your protection and financial needs to offering you a real relationship you can count on. I'll help you prepare for your financial future and offer a higher standard of service, delivered wherever and whenever you need.

January is as good as it gets when it comes to insurance agents. She quickly responds to you when…read moreyou reach out to her via phone or email. Is available for questions and recommendations without trying to oversell She worked her way up to her current position as agent within State Farm so knows the products inside and out. Highly recommend!

January Peavey is a phenomenal agent. Warm, honest, knowledgeable, responsive--whether via email or…read morephone--and smart as a whip, I thoroughly recommend her for whatever your insurance needs are.

I've had excellent experiences at WJ Wheeler. Their staff are friendly and knowledgeable, and the…read morecompany supports and encourages community involvement and volunteerism. I was able to save over $200 on my landlord's policy and get better coverage than my previous policy (from my old company) had offered.

Very friendly and knowledgeable staff. They helped us get a great price for our home, auto, and…read morebusiness insurance.

My agent shopped around and found me great homeowner's insurance. Auto, not so much, but that is my…read moreown fault due to a series of fender-benders.

Locally owned insurance company...They offer great rates because they search every year your policy…read morecomes up for renewal for the best rates. Anytime they have a question they are pretty prompt to get back to you. Have been around for a long time. Anytime you need to change insurance they are there to help you. Professional and friendly service.