I've been with Statefarm for about 35 years at this time. Tried two other insurance companies who…read moreoffered lower prices but who also increased prices every year. The company has always been good to me. When a hurricane destroyed my car and part of our house, the claims process was easy. They've been fair and offer many different discounts. Came back to Maine 3 years ago. Lisa's office (I've worked with her and Kyle) is great! Everything is always taken care of (changing policies, moving accounts, getting new quotes etc) very quickly and professionally. One of the few businesses I know I can ask and then forget about it because it WILL be done. Filed for reimbursement on a lockout today, the check was ready within a couple hours. Awesome!!! I've been loyal so State Farm for a while. As long as I'm here, I will work with this specific office.

From the owner: The Laliberte Team is a relationship-based insurance and financial products provider. We are…read moreprofessionals committed to helping customers manage the risks of everyday life, recover from the unexpected and realize their dreams. We serve the state of Maine including Lewiston, Auburn, Sabattus, Greene, Minot and their surrounding communities. We attempt to impact and grow relationships with existing, former, and potential customers. License #: ME-PRR39541

Champoux is my one-stop for all of my insurance needs. I've been with them since the 2000s and I…read morewill probably continue to be with them for life. You can't get this kind of service from some online company. I tell you these people work hard for you! They even search for cheaper rates every year without me even asking. We're talking about Workmen's Comp. and commercial property insurance and liability business insurance, auto insurance and insurance for my personal home too. Having a local agent is amazing they really go to work for you. They tell you when it's worthwhile to file a claim and when it's not. They fight for you with Workmen's Comp. is trying to overcharge you. They search new rates for you every single year. I even heard a rumor that the owner of this family business has let a customer use her personal vehicle they had a car accident.

Most of the time it's one idiot to a company in this case there all idiots they lost my address and…read moredon't send me a bill so my insurance lapsed they fix it 2nd time no bill I have to go there after work to pay the bill they want to charge me $4 dollars they can't find me in there computer system I think they never had me in there and were charging me as if I had there insurance. I'm done with those retards do not go here they suck

There is no substitute for experience and professional knowledge, and Jim and his team truly make…read morethe "Good Neighbor" motto a reality. If you are getting mediocre service from your insurer, give Jim a call.

On September 29, 2026 at approximately 3:50 I entered the state Farm office of Jim Finucane in…read moreAuburn. I was initially greeted by Liliana Coburn and told I would be seen shortly. I was seen in about 3 to 5 mins. I was in the office to renew my homeowners insurance and to bundle it with insurance on my car. There were several questions I was curious about. When I asked why my policy was for 280k when assessed value of home was only 135k I was told I would need to show appraisal...this made no sense to me. I own the house, no mortgage, why would I need to provide any documentation on what I wish to insure it for, unless I'm trying to insure for more than it's worth but that is not the case. I asked about modifications to additional coverages as I'm trying to get the cheapest rate and frankly they aren't anything I'm interested in. I was told I would not be able to modify it at this time but if I paid premium then I could amend and receive a refund of the difference.i then tried to get info on renewal of car insurance. I had regretfully allowed it to expire in June 26. I was told my policy would increase. When I asked why. I guess Ms Coburn, already irritated at my questions, called me rude. I stood up and walked away without comment. When I was walking away Ms Coburn began to hollar at me wishing me a nice day even as i had already left the office. I find this type of behavior to fall into the category of poor customer service. I was extremely surprised by the agents response and in all the years I've had insurance at this office it was the first time I was not satisfied with service rendered i will not be back to this office for any insurance needs

The only reason I'm not giving this one star is because I remember the woman I first met with when…read moresetting up my policy (Kris I think) was very pleasant and helpful. My customer service interactions with the front desk since then, however, have been awful. I am relatively young and new to the insurance world--I learned while at the Town Hall that my insurance card expired two months ago. I called D&H and the woman on the other end came off as very rude, I felt she was yelling at me and scolding me. Apparently my coverage lapsed in April and they sent me mail about it--but I never received that mail. I had mail from the address I signed up with forwarded to my new one, although I had not yet informed the insurance company of my new address (thought the post office forwarding would work in the mean time). The woman came off as accusatory--she seemed to be yelling at me and told me I should have let them know about my change of address, and now my rates will be higher because almost no one will take a client who has lapsed in coverage. I should have let them know sooner, yes, but the way she spoke to me made me feel defensive and attacked. I also want an insurance company that will try to reach me with more than just a letter (phone call, maybe) if there is an extra form I have to fill out that I wasn't aware of before my coverage lapsed. You'd think they would have called me if I had to do something to keep my coverage. They've lost my business

From the owner: Welcome to D&H Insurance, LLC!…read more Serving the insurance needs of Lewiston, Auburn and the surrounding Maine Communities. Providing you and your family with the insurance products and services that make life easier and safer has always been the goal and practice of D&H Insurance Agency. When life's big events or setbacks occur, we'll be there with strategies and a firm commitment to your peace of mind and security.

Patty and Jennifer are great! We go through Patty for our insurance with our vehicles, investment…read moreproperty, and primary home. Patty and Jennifer are always available when we have questions and are great and quick with communication. I would recommend Patty Gagne and Allstate to anyone...hands down!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As a Personal Financial Representative in Lewiston, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car and more. I can also help you prepare a strategy to achieve your financial goals. I'm proud to work with a company who's been serving satisfied customers for over 70 years. Customers count on outstanding financial strength and superior claims service to help protect what they value most. Allstate delivers on their promise. In fact, their outstanding financial strength and superior claims service received an A+ (Superior) rating by AM Best. Quality service, strength and satisfaction - that's something I'm glad to be a part of. I'm committed to showing you how Allstate is different and better than the rest. From sharing our broad product offerings for your protection and financial needs to offering you a real relationship you can count on. I'll help you prepare for your financial future and offer a higher standard of service, delivered wherever and whenever you need.

David came to my home, patiently went through my coverage to be sure that all the right things were…read morecovered, and that my concerns were addressed. He then. gave me a quote and yes, indeed did save me a with an excellent company behind him. He gets an A+ or five

Amanda was great. She was knowledgable and quick with a new quote. She represented her office well.read more