I've been with Statefarm for about 35 years at this time. Tried two other insurance companies who…read moreoffered lower prices but who also increased prices every year. The company has always been good to me. When a hurricane destroyed my car and part of our house, the claims process was easy. They've been fair and offer many different discounts. Came back to Maine 3 years ago. Lisa's office (I've worked with her and Kyle) is great! Everything is always taken care of (changing policies, moving accounts, getting new quotes etc) very quickly and professionally. One of the few businesses I know I can ask and then forget about it because it WILL be done. Filed for reimbursement on a lockout today, the check was ready within a couple hours. Awesome!!! I've been loyal so State Farm for a while. As long as I'm here, I will work with this specific office.

From the owner: The Laliberte Team is a relationship-based insurance and financial products provider. We are…read moreprofessionals committed to helping customers manage the risks of everyday life, recover from the unexpected and realize their dreams. We serve the state of Maine including Lewiston, Auburn, Sabattus, Greene, Minot and their surrounding communities. We attempt to impact and grow relationships with existing, former, and potential customers. License #: ME-PRR39541

Patty and Jennifer are great! We go through Patty for our insurance with our vehicles, investment…read moreproperty, and primary home. Patty and Jennifer are always available when we have questions and are great and quick with communication. I would recommend Patty Gagne and Allstate to anyone...hands down!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As a Personal Financial Representative in Lewiston, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car and more. I can also help you prepare a strategy to achieve your financial goals. I'm proud to work with a company who's been serving satisfied customers for over 70 years. Customers count on outstanding financial strength and superior claims service to help protect what they value most. Allstate delivers on their promise. In fact, their outstanding financial strength and superior claims service received an A+ (Superior) rating by AM Best. Quality service, strength and satisfaction - that's something I'm glad to be a part of. I'm committed to showing you how Allstate is different and better than the rest. From sharing our broad product offerings for your protection and financial needs to offering you a real relationship you can count on. I'll help you prepare for your financial future and offer a higher standard of service, delivered wherever and whenever you need.

You will never find a more vindictive ins company. I changed my car insurance to another company,…read morethey cancelled my house ins without telling me. The only reason I found out because I was sent $100 check refund, I called they said it was too far past the cancellation date even though I never cancelled it. Now I have pay 232 hazard ins to my mortgage for 1 month. They could've ruined my life had something happened to my house in that month.

Always responsive and helpful with recommendations and solutions. We have appreciated working with…read moreJim and his knowledgeable team for many years. And value them as a trusted resource.

The only reason I'm not giving this one star is because I remember the woman I first met with when…read moresetting up my policy (Kris I think) was very pleasant and helpful. My customer service interactions with the front desk since then, however, have been awful. I am relatively young and new to the insurance world--I learned while at the Town Hall that my insurance card expired two months ago. I called D&H and the woman on the other end came off as very rude, I felt she was yelling at me and scolding me. Apparently my coverage lapsed in April and they sent me mail about it--but I never received that mail. I had mail from the address I signed up with forwarded to my new one, although I had not yet informed the insurance company of my new address (thought the post office forwarding would work in the mean time). The woman came off as accusatory--she seemed to be yelling at me and told me I should have let them know about my change of address, and now my rates will be higher because almost no one will take a client who has lapsed in coverage. I should have let them know sooner, yes, but the way she spoke to me made me feel defensive and attacked. I also want an insurance company that will try to reach me with more than just a letter (phone call, maybe) if there is an extra form I have to fill out that I wasn't aware of before my coverage lapsed. You'd think they would have called me if I had to do something to keep my coverage. They've lost my business

From the owner: Welcome to D&H Insurance, LLC!…read more Serving the insurance needs of Lewiston, Auburn and the surrounding Maine Communities. Providing you and your family with the insurance products and services that make life easier and safer has always been the goal and practice of D&H Insurance Agency. When life's big events or setbacks occur, we'll be there with strategies and a firm commitment to your peace of mind and security.

Like a Bad Neighbor, State Farm Is There to Make It Worse…read more We had a sudden water emergency... we believe that water started coming out of a clogged drain overnight, seeping under the floorboards. We called it in right away, and we called the professionals - plumbers, and mitigation companies to come out hours after we observed this. We turned to State Farm, expecting the company we've trusted for years to help us through this disaster. We got our first communication with this office from Cecile Campbell who wrote in her e-mail; "It is our job to make sure this claim goes well for you, and we want you to be completely satisfied throughout this process." Sounds great, right? On the phone, she was the opposite - hostile, unpleasant, and dismissive. The gap between what was promised and what was delivered could not be wider. We needed someone to assure us and help us - they were now exploring all the ways of how they won't help us. As we tried to navigate this and understand what we could do differently the experience was more and more shocking. When we called to understand how this could happen and how to prevent future coverage gaps, we spoke with Angela Williams, who, by her own admission, does not work in claims. Rather than helping us navigate the situation, she spent the entire call telling us we were "probably not covered" and, based on her seven years of experience, she believed our claim would be denied. This was unsolicited and completely unhelpful during a stressful time. We even asked to speak to a manager because what we wanted was guidance and help on how to deal with this in the future. Instead of escalating the call, Angela hung up on us - stating she was going home and she was done with us. That's not customer service; that's outright disrespect. What's worse, Angela admitted that although State Farm claims to review policies with customers yearly, that "did not happen" for us. Her exact words were, "Well, we intend to," which is basically an admission that they never ensured we had adequate coverage. We relied on State Farm to guide us in choosing the right coverage to avoid scenarios like this, where tens of thousands of dollars in damage we might be liable for, and they failed. Insurance is supposed to provide peace of mind, not finger-pointing, excuses, and hang-ups.... and heaven forbid you ask for a manager, you won't get one. If you're considering State Farm, think twice. When disaster strikes, you need a partner who stands by you, not one who tells you why they won't.

Deanna Lynn is an amazing, experienced agent who is reliable and trustworthy of giving you the best…read moreadvice possible when it comes to insurance. She is a great communicator and has had many years of experience with State Farm. She has a great team that works with her to help you with any type of insurance you're looking for and is so personable.

I had some very bad experiences with this company. My husband was driving and the brakes went out…read more Asked for a tow, they basically asked for more money. Sad thing is, we do have insurance through them, but not after this fiasco.

Recently moved to maine this office cold called me since I was with State Farm before moving…read more Thought that was great at first but from there I had nothing but issues with this office. Just to get my stuff switched over it was a nightmare. I would try calling in and sometimes it took days for me to get a call back if at all. Took for ever to just get the account setup then after that they started messing up my payments. That was the last straw, they called me saying I had held my payment, which I had not done. I talked to Peggy and she was unhelpful and rude. Never apologizing and saying the issue was I was paying with a credit card, blaming me. This office is disorganize, and has no customer service except for one women, Lizzy. The rest of them can care less, once they had me as a customer they dropped me and only want their money and do not care at all about having happy customers.

I would rate this company negative if I could. My 90 year old dad worked 30 years with CMP. All his…read moreretirement paperwork showed he had a $33000 life insurance policy with Met life until death. He retired in 1994. His online benefits as of Nov , 2024 still show a $33000 policy. After his death, it took months for my siblings and myself to obtain payment. We each recieved $8200. We even received a letter informing us that was the expected amount for each of the four of us. Now, Met Life via mail is telling each of us we were overpaid!. The letter states that his original life insurance certificate had a line stating after age 65 his policy amount would be reduced by 10% yearly. Met life is saying the most it can be worth is $10000, so we each have to repay $5700!!. Horrible, Horrible company... Stay away!!!