Brian was fantastic to work with throughout the mortgage process. He was responsive, knowledgeable,…read moreand took the time to explain every step clearly, which made a stressful process feel much more manageable. He shopped options, answered questions quickly, and was always transparent about rates, fees, and what to expect. What stood out most was how professional and steady he was from start to finish. I never felt pressured, and I always felt like he had my best interests in mind. If you're looking for a mortgage broker who is sharp, trustworthy, and easy to work with, I would absolutely recommend Brian.

Brian was absolutely outstanding, and guided us through the entire mortgage process (as buyers)…read morewith poise and humor. We would absolutely use Brian again if we needed to get another mortgage. Cannot recommand him highly enough!

This NFCU location is not my normal go-to - but as I was out-and-about running errands - I stopped…read morein here to complete a transaction. As far as I can tell - it's a full-service location - similar to the one in Gainesville, VA. Only two customers were in line in front of me - so the wait was very short. Completed my transaction and was on my way! Service was good! #NavyFederalCreditUnion #NFCU

I've been coming to this branch since it opened and have always been impressed by the people taking…read moretheir time to assist me, acting professional and making sure my requests are being met satisfactorily. Today, I got Johnny who, between singing his songs, made me feel like he was doing me a favor. I'm glad he was happy, but for me, his singing was irritating. In response to my request he could have spoken to me in a more professional way instead of as if I was a burden and he would have to go out of his way to assist me. I did get what I wanted, but it was NOT a pleasant experience. I'm a customer. I don't know your rules, or what's in your cash drawer. You can explain things nicely to me and not like I've been pestering you all day or made some impossible request. No worries, Johnny. There are other branches I'll go to in the future!

Let me 1st say I was very nervous in this day and age refinancing my mortgage. I was referred to…read moreFirst Potomac by a co-worker and applied for a loan over the phone. Troy Toureau was my loan officer, Sara (sorry, dont know her last name) was the processor, and it could not have been any smoother. I closed with a rate I was looking for, I closed on time, and I had very minimal closing costs. Thanks for the huge help guys. I will refer you out!

NVA was great! They treated us so well during the financing of our home. Thomas was very open and…read morehonest about options on the mortgage that we would choose by giving us the details on the pros and cons on each mortgage option. He responded quickly to any questions or concerns we had with the loan. You don't see that type of response nowadays. Thank you Thomas for making the mortgage process so easy and transparent! We will certainly call you again for our next home. Sincerely, Carlos

Northern Virginia Mortage is awesome! I worked with Thomas Carr and he was the best. My refinance…read moreended up having various challenges and Thomas was always there to explain the ins and outs, discuss options and answer all my questions. He was accessible and quick to respond and act when needed. Highly recommend :)

Curtis was a joy to work with. He gave us the best rate after comparing multiple lenders and was…read moreextremely knowledgeable. He responds quickly and took the time to answer questions in detail. This is our second house and I actually understand the process and requirements much clearer now after working with him. I would highly recommend him to anyone!

I've done 2 mortgages and a refinance with Curtis and in my opinion, there's nobody better in this…read morebusiness. He's honest, transparent, and most importantly, KNOWS HOW TO GET THINGS DONE!!! I've referred him to several friends including my own mother. Everyone that I've referred him to has had the same exact response - Curtis is the best.

Never ever get mortgage from GMM they will sale it extremely bad company and you can't get any…read moretechnical support.

Dwayne Smith and his team were professional, communicative and very nice to work with. Really made…read morea stressful process as easy as it could be, and I would strongly recommend the.

Tim Kelly and his team have been impressive from the start. This has been my wife and I's first…read morehome-buying experience and we were referred to Tim and Highlands Residential Mortgage and they made the process clear, understandable and a lot less stress than I would have assumed after hearing horror stories from other friends who have bought homes. Tim and his team sent regular updates as well as informative videos detailing the steps in the process as we went through getting our loan and purchasing our home. Tim went an extra 7 miles by creating short videos specifically to my wife and I, answering questions we had emailed him and he was also always communicating his availability to us if we had questions or concerns. I couldn't imagine someone having a better experience and honestly, just read the emails and watch the videos and you will be well informed and then get the requested documents to them via their app or email and you will have a great experience too!

My wife and I had an incredible experience working with Tim and his team! They were very…read moreknowledgeable and quick to respond to all of our questions as we purchased our first home. I look forward to working with Tim again in the future!

I had everything I needed a 60,000-down payment, credit score, and a mortgage certificate. I…read moresacrifice everything and, wait for years to get house of my own. They didn't at all help me. They rejected my application, and said I need another down payment of 60,000. A total of 120000. They crush my dreams and I'm still living in hell.

I always pay my mortgage payment early. Try to do it this month and I couldn't access my online…read moreportal. Contacted customer services and they couldn't access the portal either. Then she found out the online site isn't working. Communication about this would have been great customer service...but I guess once you are a customer customer service goes out the window. Wasted over an hour of my time to pay YOU! Do better.