Terrible. Made an appointment for my parent and myself only to be notified minutes later that the…read moredoctor wasn't taking any new patients. Also the person calling was rude. If the doctor isn't taking any new patients, why is it possible to schedule appointments with him as a new patient on the website? No answer. Complete utter waste of time. Sorry, you only get to make a first impression once. There are no do-overs. It's why it's called a FIRST impression.

Within the last year, service in the Primary Care unit has improved substantially. Hoping this…read moretrend continues!

Dr. Urbaszewski is outstanding and why I am posting a review. I have been in need of a primary care…read moredoctor and was dreading trying to find one. I feel so incredibly lucky that I am now one of her patients. She's incredible, listens, explains, and takes me seriously. She is thorough and recommended some diagnostic tests that really put my mind at ease! The rest of the staff are also incredible! Everyone has been so kind, genuinely helpful and knowledgable. I'm so pleased, impressed, and relieved now that I have a primary care doctor I have confidence in.

They recently started charging a membership fee- to go to the doctor? Blew my mind and caused us to…read morepromptly sever ties. Odd turn to take, wouldn't be surprised if they added a tip jar at their check out counter. Strange

This is a very well-run office... The staff is very…read moreefficient and patient. Dr. Flershem is thorough and caring. I have seen her as my primary physian for years and have always been satisfied.

Many, many visits later I still have nothing but great things to say. Great doctor! Thank you!read more

What an excellent doctor! We really need more doctors like Dr. Stefanuik. My husband and I have…read morebeen going to him for years and the Northwest Community Medical Group in genera. He is very pleasant, talks to you very thoroughly making sure to answer ALL of your questions and concerns. My husband has went to him twice in a week sometimes for follow up care and the doctor has never made him feel rushed. He is very respectful and really gets to know his patients lifestyle, background and gives you the sense that he's listening rather than getting his prescription pad out, like more physicians do. The appointments are never rushed either. We plan to refer as many friends, coworkers and family to Dr. Stefanuik and plan to be his patients for years to come! :)

Dr. Walters has been my primary physician for a very long time. I am 80 years of age, and I am…read morealso under the care of many specialists--- but Dr. Walters oversees everything. Besides being an exceptionally competent physician and thorough, he always listens to my concerns, and explains everything, takes his time with you, and has enormous empathy --- and takes a real interest in my life well beyond medical issues. He's like my best friend. And best of all, he is always upbeat, very optimistic, and has a great sense of humor. He is just a terrific human being. His wonderful and extremely helpful staff is also a plus.

Took my dad to see Dr. Walters today for his annual physical exam, and was so impressed. Dr…read more Walters listened, made helpful suggestions and was super open to hearing my ideas about how to elevate my dad's quality of life. He was upbeat, had a light sense of humor and was an actual human being (not a robot like a lot of docs). He's light years ahead of the previous primary care doc my dad had before. The support staff here is first class, too. The receptionists and nurses are intelligent, conscientious and super helpful. Cannot recommend this office enough. So happy we found them!

I found Dr. Karam's office initially through Yelp reviews. After several appointments with the…read moredoctor and his staff I can say they always exceed my expectations! Dr. Karam takes his time with you ensuring that you are thoroughly satisfied. Answers questions in a thoughtful way. He is really cares about everything going on in your life and tries to find ways to improve your health! I most enjoy the online portal where I can check my lab results, schedule an appointment or even send a quick message to Dr. Karam and his staff. His prompt and thoughtful replies have given me peace of mind and are most convenient I can't say enough about this team as I've been blown away with the level of care I have received every singe time!

Professional staff. Great doctor. I just saw that logo in their office and took a photo of it to…read moremake myself laugh.

Since Endeavor bought Northwest Community Hospital some things have changed. Since the purchase,…read moreI've used their lab and their emergency room. There have really been no changes to their lab. You can walk in with lab orders and they will take you in the order of check-in time. Their phlebotomists are good, and results come in quickly. As for the ER, they seem to have a lower staffing level. I think part of this is I heard they are no longer a trauma center. If that is the case, I understand their reduction in staff. As with most ERs, wait times can be outrageous. I brought someone in who was in terrible pain - 10 out of 10 on their scale. How much pain you are in doesn't seem to matter in their triage. We waited a very long time before we were finally taken back. Once in an ER room, the service was outstanding. The quality of the nurses and the ER doctor were top notch. When we left, the medical issue was resolved, and although it is cliche, we had service with a smile. Aside from the wait time in the ER, Endeavor seems to have kept the quality of care up to par.

Had a preventative colonoscopy. From begin to end of the…read moreprocedure everyone was perfect. Saw me within minutes of getting there, explained exactly what was going to happen, and were professional and courteous. Contacted me ride when it was done. I was in and out in two hours. No problems at all. Staff was great

"Visited Cook County in Arlington Heights for a free flu shot and COVID vaccine. The place was neat…read moreand clean, and the staff was very polite and helpful. Though there was a temporary setup, which took a bit longer, the experience was positive overall."

I love her whole office. Everyone is extremely kind and attentive. Sometimes she gets behind but…read moreI'm never upset and I plan for it because she truly spends quality time with each and every patient. I never feel rushed, she listens to my questions and needs longer than my husband! I trust her and value her opinion deeply. Her love for animals and people is refreshing. Office staff is also great. Amanda S.

Dr. Bryant - "Dr. B" to everyone-- was our Mom's primary care doctor for almost 25 years, from 70…read moreyears old until our Mom passed away at 94 years old. Our spunky & independent Mom loved Dr. B's refreshingly direct, blunt, and honest way of communicating with her. Because our Mom admired Dr. B's knowledge and appreciated Dr. B's sense of humor, Mom followed Dr. B's advice. As Mom grappled with dementia in her final couple of years, each of us 4 adult children interacted more and more with Dr. B. and her wonderful staff. The physical therapist on staff at Dr. B's office, Kevin, worked patiently with our Mom each week to keep her moving. At every step of the way, Dr. B. was responsive, compassionate, and helpful to all of us. During Mom's very last days, Dr. B. gave clear direction to everyone to make our Mom's passing as comfortable and peaceful as possible. Dr. B. is a great doctor and a great person.