I have taken several of my vehicles in and every single time was met with honesty, courtesy and…read moreexcellent workmanship. The only time something wasn't quite right, they immediately fixed it and made it right! They have gone out of their way to make sure my cars are done quickly, too, even staying late to finish. I was extremely impressed with the way they explained every step of the repair, showing exactly what was going to be fixed and allowing me to decide what I wanted to be done. No surprise extra charges! And they have picked me up and dropped me off from work, from home, even a store once! 10 out of 10 recommend this place!

Carter was the most honest and caring auto mechanic we've met. My wife had an emergency repair on…read moreher van. He was so compassionate, caring. Thank you Carter.

Good visit, dropped off and went to dinner and came back and all was good. Thanks! Very convenient…read moreand good service

Asked to get a headlight replaced, they said they would do that and clean the lights, only cleaned…read morethe lights.

Quick and no high pressure sales. Blew out my filters even after saying I didn't want to change…read morethem. Anthony gave excellent customer service and the guys under the car were quick.

Nice guys, super quick. Same price as most places!…read more Will be my normal place now for sure!!

my granddaughter's car was in there. They charged her $700 just to return it in the same condition…read more take it to a European. Shop because it was something to do with the timing. Another mechanic looked at it read the codes put in a coil solved out to them told who I was what it was about they put me on hold just never to answer my phone call wrote reply about trying to reach out to granddaughter never did all made up. Would never take it to this place.

Had my vehicle towed here when it crawled to a stop while driving it…read more They diagnosed it and realized it was out of their realm of repair, which was the transmission. Now when they called, they told me they figured out what the problem was, without pulling it into the bay - so they didn't even charge me. Any other place would have charged me even if they didn't pull it into the bay and just took minutes out of their day to look at it. Even though transmission work, isn't their bread and butter, their honesty speaks for itself, as well as not trying to nickel-and-dime. They will definitely be my primary spot for mechanical repairs in the future.

Staff were very friendly and helpful! They worked with us on pricing to ensure it was competitive…read moreand quality.

Big-O A $12…read moreinspection turned into over $1500 in damages. I went in for a basic inspection so I could update my tags. They told me about the couple things that needed fixed like my wipers so it would pass inspection. I went ahead and had them fix the issues. In the process, I was told it would be about 10 more minutes. Almost an hour later my car was backed in and was the only car backed in the parking lot. The poor girl behind the counter couldn't find my keys and I finally told them I was going out to my car one way or another. It turns out they backed in my car to hide the damage they did from backing it into another vehicle. The manager was very unprofessional with how he dealt with us by letting me sit in the lobby for as long as he did not letting me know about any damages until he was ready to shuffle me out the door. I got the three quotes required and spent almost 3 days of my time trying to fix what they did. After I turned in the quotes, I told them I would prefer to be cut a check instead of using one of the places that quoted me the price (my choice). The manager told me that if he has to pay for my bumper, he will be sending it to a shop. I informed him I brought in a whole car for a $12 inspection and he has no grounds to stand when he not only wrecked my car, but tried to hide the fact that he did it. We ended up getting the regional manager involved, who is very professional however his communication skills in setting deadlines are definitely not his strongest skills. We had to move the deadline on my check three times(3 weeks) and I was told it would be overnighted to me. It was sent priority and it wasn't sent until I told him I had not received it yet. It seems like lying and dishonesty are also really Big character traits to be in management at Big O. I will not be using this shop or company again and I really do hope the city of Branson does take some action so our citizens don't have to keep going through this. By the way, when I went to cash the check at the bank the teller informed me this was either the seventh or eighth check from damages that this location has done THIS YEAR. Good job for being the worst part of the best city in Missouri.

I bought my ford and had never had a problem getting my oil changed here until today. Receptionist…read morewas very rude and told me they couldn't take walk-ins because they were still trying to help the customers from this morning and it was 12:30pm. So much for Quick lane service why would customers be waiting over 4 hours for oil changes. So I ended up going to Big o Tires and they got me in for tomorrow and even looked at my tire before I left today I think they went above and beyond.

It was time for me to renew my license plates and I needed a vehicle inspection. This Quick Lane…read morelocation was close to me so I came over here on a Saturday afternoon. It was next to the Gary Crossley Ford dealership and the entrance had a sign for the Quick Lane. The vehicle inspection was a first come and first serve kind of thing so I didn't make an appointment. Inside, they had a few chairs and a flat screen tv. After I gave them my car keys, it only took about 30 minutes which wasn't bad. I didn't have anywhere else I needed to be. The staff here were nice, too. When my car was ready, I paid $12 total for the vehicle inspection. They also washed my car for free so that was nice. I recommend this place if you need a vehicle inspection!

This Valvoline has kept me on the road safely throughout the past several years. Joshua today went…read moreout of his way to make sure customer service is A+!

I would NOT take my car there, EVER AGAIN! Especially after going here for 14 years!! Bought my car…read morewith cash, 2nd owner, salvage title bc Ins. "Totalled" it After small accident, REAR SIDE PANEL ONLY. NO DENTS, SCRATCHES OR LEAKS(PIN HOLE RADIATIR LEAK FIXED) During oil change had a weird incident, they over looked, I tried too but AFTER MY VISIT, LEAKING OIL, threw EngineCodes, crappy gas mileage, crappy performance. After taking it back 3 times and a claim entered. After 3 way telephone conversation,them stating I need to prove that it has code issues. Ran codes, printed and emailed back to them ...No call, no show, no more emails! Now, I find out that there are missing/leaky lifters and filters all to go with oil pressure related issues that Valvoline damaged my engine and won't admit TO fault AFTER BEING A LONG LONG TIME CUSTOMER OF 14 YEARS, IN LIBERTY FOR 28 YEARS, this is what I get....A car repair up to $3k when I bought a PERFECT RUNNING TRUCK THAT WAS DONE BY INCOMPETENT ROOKIE WORKER, WHO HAPPEN TO HAVE BEEN FIRED A WEEK OR 2 AFTER MY OIL Change and before I brought my car back the first time..(took witness) oh and I told the Mgr to go look at the video/audio of the oil change in question bc I pretty much yell WTF and there was panic in the kids eye in my window telling me turn it off turn it off!!!! And a huge knock!! Like there was a tool stuck in it or dry sounding.... One thing wrong, they forgot to put oil in it , then asked me to start it with no oil in the engine, SOUNDED HORRIBLE WHEN I STARTED IT!! JUST DONT GO TO ANY VALVOLINES!!

I recently moved here from out of state and needed to take care of a couple of recalls. I chose…read moreGary Crossley Ford based upon Google ratings and they have earned every star. While performing the work, another issue was found and I have an extended warranty and the service department (Kevin) was quick to see if the issue was covered. The other Ford dealership I used to go to always moaned if they had to look things up and it was so refreshing to not have to deal with that attitude. Roxanne, the courtesy shuttle driver, was pleasant as was everyone else I encountered at the dealership. I highly recommend Gary Crossley Ford if you want no nonsense impeccable customer service.

They wanted to sell me a $10,000 transmission without performing any checks. Based on their…read more"experience". Went and had the fluid changed and that's all it was. I feel sorry for anyone trusting their expertise. Don't make any rush decisions with them!!

Absolutely LOVE 515 Motorsports and all the employees. Very friendly and knowledgeable. I'm…read morethankful I was given their info from a trusted friend. They've walked us through repairing our 2016 MINI Cooper. They've given us resources to make best decisions for US. 515 is not your typical mechanic shop where you're pressured into upcharges. If you're looking for a great shop who can be trusted, LOOK NO FURTHER than 515!!! Thank you!!

Sam & Cameron are awesome. Car enthusiasts, down to earth, and honest people. 10/10 service! Highly…read morerecommend!!