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Strickland Brothers

2.0 (3 reviews)
Closed 8:00 am - 7:00 pm

Services - Strickland Brothers

Oil changes

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2 months ago

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1 year ago

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11 months ago

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Big O Tires

Big O Tires

(42 reviews)

Staff were very friendly and helpful! They worked with us on pricing to ensure it was competitive…read moreand quality.

Big-O A $12…read moreinspection turned into over $1500 in damages. I went in for a basic inspection so I could update my tags. They told me about the couple things that needed fixed like my wipers so it would pass inspection. I went ahead and had them fix the issues. In the process, I was told it would be about 10 more minutes. Almost an hour later my car was backed in and was the only car backed in the parking lot. The poor girl behind the counter couldn't find my keys and I finally told them I was going out to my car one way or another. It turns out they backed in my car to hide the damage they did from backing it into another vehicle. The manager was very unprofessional with how he dealt with us by letting me sit in the lobby for as long as he did not letting me know about any damages until he was ready to shuffle me out the door. I got the three quotes required and spent almost 3 days of my time trying to fix what they did. After I turned in the quotes, I told them I would prefer to be cut a check instead of using one of the places that quoted me the price (my choice). The manager told me that if he has to pay for my bumper, he will be sending it to a shop. I informed him I brought in a whole car for a $12 inspection and he has no grounds to stand when he not only wrecked my car, but tried to hide the fact that he did it. We ended up getting the regional manager involved, who is very professional however his communication skills in setting deadlines are definitely not his strongest skills. We had to move the deadline on my check three times(3 weeks) and I was told it would be overnighted to me. It was sent priority and it wasn't sent until I told him I had not received it yet. It seems like lying and dishonesty are also really Big character traits to be in management at Big O. I will not be using this shop or company again and I really do hope the city of Branson does take some action so our citizens don't have to keep going through this. By the way, when I went to cash the check at the bank the teller informed me this was either the seventh or eighth check from damages that this location has done THIS YEAR. Good job for being the worst part of the best city in Missouri.

Valvoline Instant Oil Change

Valvoline Instant Oil Change

(28 reviews)

This Valvoline has kept me on the road safely throughout the past several years. Joshua today went…read moreout of his way to make sure customer service is A+!

I would NOT take my car there, EVER AGAIN! Especially after going here for 14 years!! Bought my car…read morewith cash, 2nd owner, salvage title bc Ins. "Totalled" it After small accident, REAR SIDE PANEL ONLY. NO DENTS, SCRATCHES OR LEAKS(PIN HOLE RADIATIR LEAK FIXED) During oil change had a weird incident, they over looked, I tried too but AFTER MY VISIT, LEAKING OIL, threw EngineCodes, crappy gas mileage, crappy performance. After taking it back 3 times and a claim entered. After 3 way telephone conversation,them stating I need to prove that it has code issues. Ran codes, printed and emailed back to them ...No call, no show, no more emails! Now, I find out that there are missing/leaky lifters and filters all to go with oil pressure related issues that Valvoline damaged my engine and won't admit TO fault AFTER BEING A LONG LONG TIME CUSTOMER OF 14 YEARS, IN LIBERTY FOR 28 YEARS, this is what I get....A car repair up to $3k when I bought a PERFECT RUNNING TRUCK THAT WAS DONE BY INCOMPETENT ROOKIE WORKER, WHO HAPPEN TO HAVE BEEN FIRED A WEEK OR 2 AFTER MY OIL Change and before I brought my car back the first time..(took witness) oh and I told the Mgr to go look at the video/audio of the oil change in question bc I pretty much yell WTF and there was panic in the kids eye in my window telling me turn it off turn it off!!!! And a huge knock!! Like there was a tool stuck in it or dry sounding.... One thing wrong, they forgot to put oil in it , then asked me to start it with no oil in the engine, SOUNDED HORRIBLE WHEN I STARTED IT!! JUST DONT GO TO ANY VALVOLINES!!

Strickland Brothers - oilchange - Updated May 2026

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