I was driving a two hour round trip to go here. The concept is great, the flexologist, Elizabeth is amazing! I brought two guests over five visits and The front desk managed to screwed up my bookings twice. When I arrived for my last scheduled appointment, they told me I wasn't booked till Tuesday. I'd come every Thursday for five weeks! I very calmly disagreed. I calmly told them that during my last visit, Elizabeth told me 11/00 is the only opening she had for the following Thursday and I booked it. When I arrived I was told my appointment wasn't till next Tuesday and that her last opening was for 11 and was booked yesterday! I calmly disagree and told them of my conversation with Elizabeth as I was leaving from my last appointment.
I used the rest room, then as I left, ran my finger across my neck and silently told the young man at the desk who was on the phone, "cancel my account", I guess this intimated the snowflake as Later that day I received an email telling me the staff felt threatened by me.
I was completely respectful and calm so was essentially gaslighted by the snowflake. Fortunately, the new shop in Coconut Creek is now open, and I've been going there, I do however miss Elizabeth! She's the best part of SL-WPB.
The owner of this shop would do well to advise the snowflakes on how to book appointments. read more