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    Stretch Zone

    4.5 (2 reviews)
    Closed 8:00 am - 7:00 pm

    Services - Stretch Zone

    Personal training

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    2 years ago

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    2 years ago

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    PT Solutions - Biloxi

    PT Solutions - Biloxi

    4.4
    (7 reviews)
    5.0 mi

    Update: I am currently receiving treatment at Encore Physical Therapy on Bypass Road and have had a…read morevery positive experience. Latoria provides compassionate care--she listens attentively when I express discomfort and is always empathetic in her approach. She is also respectful of my preferences and never pressures me to attend more sessions than I'm comfortable with. In contrast, when I was at PT Solutions, I felt pressured to attend therapy three times a week, even after expressing that twice a week was my preference. While I understand that more frequent visits might benefit some patients, I value having my input respected. Jeff's insistence made me uncomfortable, as I prefer a collaborative and patient-centered approach to care. Encore, by comparison, truly listens to and respects their patients' needs. My First Review: I am writing to formally express my dissatisfaction with the level of customer service I received from Jeff, the physical therapist at PT Solutions, during a recent appointment. Throughout the session, I experienced difficulty performing certain exercises due to physical limitations. Despite this, I made every effort to complete the tasks to the best of my ability and clearly communicated to Jeff that I was only able to perform exercises within the range that my body could tolerate. Unfortunately, his response was dismissive and unprofessional. He repeatedly stated, in a condescending tone, that I "should not have been hurting," which I found both discouraging and invalidating. At one point, I had to ask Jeff to please listen to the patient. The situation escalated further toward the end of the session. When I explained that I was unable to lift my legs with the weights provided because they were too heavy, Jeff responded by saying, "You've been saying you can't do anything ever since you've been here." I clarified that I had not said I couldn't do anything--I had only stated that I could not perform the exercise with the additional weight. I also made it clear that I did not appreciate having my words misrepresented. This interaction left me feeling unheard and disrespected during a time when I was seeking support and care. I believe every patient deserves to be treated with empathy, professionalism, and respect, especially when navigating physical challenges. As a result of this experience, I have chosen to seek physical therapy services elsewhere. Again, I believe customer service is an essential part of patient care, and unfortunately, my experience did not meet those expectations. For that reason, I am rating PT Solutions a 1 out of 5. I hope PT Solutions will take this feedback seriously and address this matter appropriately. I would appreciate a response regarding how this concern will be handled moving forward.

    The best physical therapist (Jeffery Huesser) you could ever ask for! From my first interaction…read morewith him his actions were above and beyond in making the physical therapy comfortable and effective. I have had some injuries in the past and have worked with many physical therapists and he is the best I have worked with. He makes sure that you don't do anything that causes you pain. He also helps with your recovery from the active workout. At the initial consultation he was able to diagnose my shoulder problem and make a workout plan that helped strengthen my shoulder. But beyond the knowledge care he has great bedside manner.

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    Our therapists have advanced knowledge & training to provide structured, individualized care following neurologic diagnoses.
    Our therapists have advanced knowledge & training to provide structured, individualized care following neurologic diagnoses.
    If you see a PT Solutions tent at a race or event in your community, stop by to say hi and receive a complimentary injury screen!
    If you see a PT Solutions tent at a race or event in your community, stop by to say hi and receive a complimentary injury screen!
    The PTS Sports Medicine Team is made up of Athletic Trainers & Physical Therapists who provide care & sideline coverage for local schools.

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    The PTS Sports Medicine Team is made up of Athletic Trainers & Physical Therapists who provide care & sideline coverage for local schools.
    Planet Fitness

    Planet Fitness

    3.3
    (18 reviews)
    0.7 mi

    This gym was a gem. I'm rarely able to complete my preferred workout, if I go to the gym between…read more8am-5pm. This location was different. No matter what time of day I would go, there were always enough machines. The gym is huge and kept clean, at all times. The front desk staff are very friendly and great you promptly. The locker area was huge and even has a scale, to track your weight. There over 30 pieces of cardio equipment, so there is always an option to burn calories. The free weight area never had a shortage of machines to use. The flow of the gym members prevented any machines from feeing clogged or as if there was a wait for them. The parking area is shared with other businesses, so parking depended on the time of day. This location reminded me why I have a membership.

    Shady. I've been…read moretelling Planet Fitness Ocean Springs for almost a year that I want to cancel (over the phone and in writing). They did nothing. They just kept billing me (for about 10 months). After I escalated the issue to PF corporate (which they make almost impossible to do), finally Planet Fitness Ocean Springs sent me a confirmation of my cancellation on October 15.  But then they charged me $19.99 again on Oct 17, two days later.  Check out the attached image. Defending the shady practices, Dylan at PF corporate wrote to tell me that they don't accept emails or phone calls for cancellation. You have to write a physical letter to cancel membership. Federal courts accept emails as legally binding, but PF doesn't. What a ripoff. Unethical company.

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    Planet Fitness
    Planet Fitness
    Planet Fitness

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    Stretch Zone - healthtrainers - Updated August 2026

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