The Good 1. 3…read morepowerlifting platforms, a ton of soft weights, and 2 deadlift jacks. 2. 3 squat racks, a Smith machine, and 2 legit angle leg presses. 3. 150lbs dumbbells down by 10 until 80, and then double 75lbs to 5lbs. 4. 25+ variable cardio machines and a "cross-fit" style dedicated room with associated bands, steps, and weights 5. 24hr magnetic lock access. The Bad 1. Gym rules not enforced. 2. Tourists in the gym. No bearing. No idea how to work out. Just a membership. 3. Plates left on equipment. Plates dumped on the floor. Plates shoved on the wrong post. 4. Middle aged dudes trying hard to know stuff.

This Gym is tied up with ABC Financial which seems to practice some underhanded and shady…read morecancellation practices that make simple request cancellation a fight to the death. I asked to perform the buyout option to cancel my membership and I was fine with paying the remaining balance, but I still was forced and required to go back and forth through various emails and calls that stated that I needed to provide actions that I already provided, to initiate the cancellation. I was told to send an email with my name, account number, and stating I was canceling via buyout option yet received 3 emails stating that they were sorry but I was only eligible to cancel via the buyout option!?!??!?! They are stuck in a loop which seems 100% intent on forcing the consumer to experience the most frustration and agony imaginable to hopefully give up on pursuing the cancelation request. I've dealt with many service provider before that perform these shady tactics and ABC Financial is atrocious at providing support and an intuitive experience for their customers as a part of the vendor of PowerHouse. I strongly recommend not getting tied up with a service provider that is leveraging ABC Financial as a vendor if you need to have a smooth, normal experience at managing your account and services. You have been warned.

Truly a beautiful area and set up between the saunas, pool, yoga studio or weighteoon its a one…read morestop shop for all your needs. Always kept clean and well maintained. I don't know if I have ever gone there and seen a mess or something wrong other than when construction is going on which is understandable.

I had a membership here for a while when I lived downtown. While the gym itself is on the smaller…read moreside, the pool is a very nice size for laps and is kept at a good temperature for lap swimming (it really is the Goldilocks just-right, where I find most pools either way too hot or too cold). I always loved standing underneath the waterfall and having the weight of the water get a little shiatsu massage my shoulders and head, and the massage jets in the hot tub also do a number on aching muscles (although all the jets are positioned in exactly the same spot so it's hard to massage anything other than your exact mid) back. The locker rooms are lovely as well (it's an especially nice touch to have a swimsuit dryer so you don't have to carry a drippy suit back to your room or house), and it's always nice to treat yourself to a sauna after your workout. It doesn't take long for the sauna to heat up, and I recommend turning it on before you swim so that it's hot and ready afterwards. The pipes in the shower area could use a major overhaul though. It sounds like a massive road construction project is going on right above your head when you're in the shower. Also, there is zero suds factor on the shampoo in the dispensers and even after rewashing several times and using tons of pumps of the stuff my hair didn't feel clean afterwards. I was staying at the hotel this week for a conference -- when I went back to the pool on day three In brought my own shampoo with me.

Brand new hammer strength machines, good selection of Cardio machines, not crazy busy. Overall…read moregreat place to workout. When staff is on property they always say hello.

The staff and trainers are unmatched! Always leave happier :). The gym itself is super clean. The…read moreequipment is nice and most of it is new.

I dropped in from Chicago and I had great experience! First the gym is really nice. Very clean ,…read moreupdated facility with all the equipment you need. The drop in price is very reasonable and with paying lil bit more $ you get a t-shirt. Coach Charlie was really friendly nice and professional. I would love to go back when I'm in town.

Excellent trainers! I just started but they were wonderful in making me not feel like the weakest…read morelink. And making sure I am doing all the moves correctly for the safest experience.

This gym is no comparison to the Kalamazoo location. There are never any mats, they have 3 total…read more The employees are rude and don't want to be bothered and act like it's an issue to use the amenities. If this was the only location I would have canceled.

I have had my account cancelled for like 3 months now and they just billed me $26. But they didn't…read morebill me last month or the previos one. So when I email them to try and fix it they just send me the list of billing and don't even help.

This club is clean. They have lots of great options for classes, fresh towels, and they generally…read moretake feed back seriously.

Overall nice facilities and staff. You can get many of the features they have elsewhere, but the…read moreracquetball courts and pool are what keep me going there. The main issue I've had is unsanitary behavior.in the men's locker room. Despite all the signs about washing before getting in the hot tub or cold plunge and wearing proper swim attire, guys (particularly under 25 yo crowd) will routinely use the sauna or steam room, and then hop right in the hot tub or cold plunge with nothing but underwear. Even worse, they throw their underwear in the swim suit water extractor. The locker rooms often smell like sewage. I've even been swimming laps only to see a bunch of high school or early college aged males jumping in the pool with only underwear... there were little kids at the pool! I spoke up that time, and they actually were surprised saying they had done it multiple times. Staff has been informed but does not enforce. The response I've received is, "it's above my pay grade." Upper level management and female staff seem to care more about this, but nothing has been done that actually fixes the issue. Apart from this it would be a 4/5 rating overall.

Awesome gym, has everything you could want and more from an exercise/weights standup. Great…read moreenvironment, owners are very kind and welcoming, and a great crowd. I very much enjoyed working out here, and will be back next time I am in town.

A clean, well-ran gym that caters to everyone. Owners are involved in the day-to-day operations and…read moreare passionate about helping their members achieve their fitness goals.

Easily and by far the dirtiest and worst-managed gym I've seen. The equipment is mostly from…read moredecades ago and any equipment that requires electricity fails regularly. They never fix the broken stuff. Theoretically, this is a 24/7 gym, but the door malfunctions often, so don't count on getting in. There is no regular cleaning of any kind, so the place is a petri dish. Literally, anywhere else would be better.

My experience since day 1 of joining on my birthday 12675 and turning 50 has been life changing to…read moresay the least. I have attended other locations but gull rd is so close to home. My life has been transformed being able to work out 24/7 pick yer day and consistent. My children notice the difference as well as all my friends I'm still in contact with. Ow ers and staff are the best. Recently lost my card and it was replaced no charge. I recommend this place if you are ready to get serious. ​

I am not a gym rat, I am just trying to get in better shape. I have been a member at gyms that are…read moreruled by muscle bound baboons, and quit them Looking to find a more friendly and comfortable environment to improve my health. In case your are wondering it is at Planet Fitness, and specifically this one in Kalamazoo. I find the staff to be friendly and helpful, most times if they are not busy will chat with you for a sec. I have not found it to be dirty or out of supplies (towels etc), and seldom does a broken machine stay that way for more than few days. They do have rules about keeping the floor clear. For example no gym bags next to your machine, or over large water containers. I had a guest last year that liked to bring a bag with him from machine to machine, a staff member politely explained the rule and asked him to place it in a locker, handled nicely. No treats just a calm request with no threats. I have been impressed with this place so far.

Best example of a dirty gym that doesn't put any money into the equipment or facilities in the…read moreKalamazoo area. There are a lot of Planet Fitness facilities in the region that are phenomenally better than this one. Sad to see how management does not invest into facilities or equipment like the other franchisees do