Arrived on time took all her stuff promptly. No mess made very pleasant guys would use them anytime.read more

Two big thumbs up! Very prompt, courteous and professional team who removed our couch! Will save…read moretheir information for future use!

The service , as usual was great. Within a few hours your…read morejunk or stuff is gone. I love how fast it gets picked up. Plus, if you become a repeat customer ask for a discount. They also give you coupons as well.

Extremely Stressful and Unprofessional Experience - Not "Stress-Free" at All!!…read more I had an incredibly stressful and disappointing experience with College Hunks Moving, and I feel compelled to share it so others can make an informed decision. I initially spoke with Shantoya over the phone and provided a full inventory for a one-bedroom move from Fort Lauderdale to Tampa. Based on that information, I was quoted $1,200-$1,600, which I agreed to. I signed the contract and paid my deposit. The day after Thanksgiving, after the contract was signed and my deposit was paid, I received a call saying there was an issue with the quote and that an estimator now needed to come to my apartment to do a full inventory. This process should have happened before any contract was signed or money collected. Instead, I was blindsided while spending time with my family on a holiday, suddenly unsure if the price I agreed to was going to drastically change. To make matters worse, I was told the estimator would come just five days before my scheduled move, leaving me almost no time to make alternative arrangements if the cost changed. I live alone, so I requested a female estimator, and Sherry came to my apartment. She was extremely kind, professional, and empathetic. I showed her my original quote and explained the situation. After completing the inventory, she informed me the new estimate was nearly double what I had originally agreed to. At that point, I was overwhelmed and almost in tears. This was five days before my move, and I was suddenly facing a massive unexpected increase due entirely to mistakes made by College Hunks. Sherry was visibly embarrassed and repeatedly apologized, stating that the situation had been handled very poorly on their end. She even provided me with corporate and local supervisor phone numbers because she felt my estimate and overall experience had been mishandled so badly. I ultimately canceled immediately within the 5-day cancellation window, went with another company, and therefore am entitled to a full refund of my deposit. It has now been over a month, seven calls to corporate, and I have still not received my deposit back. I have been given the runaround repeatedly with no resolution. We also contacted the local supervisor's office, and no one ever called us back to address the issue. The only person who showed genuine care and professionalism throughout this ordeal was Sherry, the estimator. Everyone else failed to take responsibility, correct their mistakes, or offer any form of apology or accountability. College Hunks markets itself as "stress-free," but this experience was the exact opposite. Thankfully, I did not end up using their services, but I was still left to absorb all the stress, uncertainty, and financial inconvenience caused by their errors. Poor communication, poor customer service, and a complete lack of follow-through. I would strongly recommend looking elsewhere. If I could give 0 stars I would.

I can't say enough good things about working with Stacy. We called her after reading her praises…read morefrom another reviewer and our experience was exactly as the reviewer described. Inital contact to final clean out of our dad's apartment took only 5 days. Stacy delivered on everything! She is running an amazing company, helping people in so many ways. We were so happy to have found her! if you have the opportunity to work with her...DO IT!

Best decision we ever made! Mychael was the most optimistic, helpful person we have worked with…read more They did what they said they would do, when they said they would. So rare these days. There is no way we would have been able to clean out this house without them. Once again, thanks so much for your help.

I had such a great experience with JunkRush. Gilbert and his crew were friendly and worked quickly…read more This was a big project, and they showed up on time and handled everything efficiently. Fair pricing and excellent service. I'd absolutely use them again and recommend them to anyone.

I had an emergency situation this morning, I went online to yelp and Google and frantically made a…read morecall. The first company that I reached out to was Junk rush. I was greeted on the phone by a gentleman named Gilbert who was, kind, helpful and professional. I explained my situation and urgency for help. He was more than willing to immediately assist me! Exceptional customer service. We agreed on a price and a time as I had a furniture delivery on the way. He politely asked me for my contact information so he could arrange this pick up for me. In the midst of getting everything together, I am almost hit by a car in my neighborhood while I'm walking. Now I'm extremely emotional, confused and have so much to deal with. Here comes Gilbert to the rescue. He had the most sweetest demeanor, was very calming and he literally carried a 6 foot heavy couch, down three flights of stairs by himself.. IMPRESSIVE!! junk rush I cannot thank you enough for going above and beyond and saving the day for me. People are highly suggest you use them. It will be an easy transaction with people that care and want to help... Highly highly recommend and will use them again thank you 1 million times over again.

Great service. Priced well. Responsive, friendly, and finished the job quickly. Thanks!read more

great communication, great price, on time. what more can you ask for. they will be my guy to from…read morenow on.