Great office to work for. Great agent and staff. Call us we are always happy to help with your…read moremany insurance need personal or commercial. We also do Life insurance.

Matt helped me get auto insurance quickly and affordable I highly recommend him. I've known him…read morefor many years. He is honest and trustworthy!

We have had an amazing experience with many questions and claims for Matt and State Farm. Highly…read morerecommend!!

I've worked with Elizabeth Walker for a few years now, and am so happy she manages my home and car…read moreinsurance needs. She always makes problems feel smaller and makes everything understandable and simple. She almost always answers the phone, but if she doesn't, she totally calls you back right away. Elizabeth helped me when I leased a new car, bought a house, had a tree fall on my car, moved to Denver, rented out my house, moved back to Fort Worth... When I was in a little fender-bender I immediately called Elizabeth and asked her to please email me my latest car insurance information, since I had forgotten to put a renewed hard copy in my car (I know I'm sorry). Elizabeth sent it over right away, which really helped me out! She also walked me through the whole "car accident" thing, what to do and expect. She's really made me feel taken care of during some stressful times in my life, which is pretty cool. I'm very grateful for it. As far as I'm concerned, State Farm has affordable policy prices, notably stellar customer service, and handles all my issues (thus far!) with ease. So far so good!

The company has been good to us in the past.The problem I am having with State Farm is a very angry…read moreperson on a motorbike rammed his tire into my back bumper of my 2011 CTS COUPE CADILLAC and broke the bumper. This happened on 07/19/2026 around 3:15, and between 3:19pm at 9150 N Tarrant Pkwy,North Richland Hills,TX 76183.The biker drove away from the scene.That is a hit and run, by Texas, State law and it is against the law to hit a person and run away.I did call NRH Police Department and they came out and I pressed charges on the person if they ever find him.I was on the phone talking to 911 ,the person is a Caucasian man guessing about 20 or little older.The number on his motorbike On the windshield was 701. He had on all black biker clothes. He was wearing Motorcycle gloves with allies, steel protection balls on them.I could not get his license plate. State Fram Insurance tells me that it is not a hit and run. Vandalism because the person was mad when he did it. I have never in my life seen this person. I am 100% disabled American senior man. The Insurance company want us to pay for thier policy ,but they are quick to be a professional bully to us and refuse to fix our vehicles.

Great home and auto insurance options and customer service that exceeded all expectations for our…read morefamily.

I have renters insurance through Frederick Hensley at Farmers Insurance. He has been amazingly…read morehelpful in several situations, going out of his way to help me navigate my insurance needs and claims. Not only was this the lowest cost insurance I could find, the service has been seriously amazing. Who knew I could be so impressed by renters insurance??

Allison S. at Buffer is absolutely amazing. She helped my wife and I navigate the bewildering…read moreMedicare supplement maze with ease. We couldn't be happier or more grateful.

I began my Medicare journey in 2020 (during covid) and Buffer Insurance was recommended to me by…read moreMedicare. Sean Turner helped navigate me through the process effortlessly. Since then, at annual enrollment, I have been working with Cody Franklin. He is excellent. He is very smart and easy to work with making the process easy to understand. This company is the best.

Bait and Switch - We are not the first to get scammed by Taite Insuance. Our 22 year old son…read more(Keller High School, now at Texas Tech) was contacted by Bill and was told he could save him a ton of money on his car insurance. Our son (a part time cook at Sonic) who is always trying to save money took the bait. Bill came back with a price that was going to save him over $70 bucks a month - a big deal for him. Our son paid Bill the first month premium, got his proof of insurance card from Bill, then went on to cancel his previous insurance coverage. The following day Bill sends him an email saying that the price he gave our son was wrong and that in fact he is now going to need to pay even more than what he was paying previously. After quoting a price 3 times, cashing his check, issuing an insurance card, Bill had nerve to came back with a NEW price that was $20.00 more than what he was paying with his previous insurance company. Needless to say this was a total bait and switch!!! Our son had to go back to his old insurance company (who he had canceled) and they in turn used the opportunity to raise his rates as he was coming back with his tail between his legs. Then on top of it it took 2 1/2 weeks for Bill to return the money to our son. I have noticed from other reviews on Google this is not the first time Bill Taite Insurance has done this to people of our community. Stay away is my advice. BTW - can't wait to see what kind of BS response I get from this post from Bill.

I have been with State Farm for over 25 years and am very happy with my decision. My agent, Bill…read moreTait is amazing and truly cares. Listening to others horror stories with companies and their claims process, I'll be staying with Bill Tait at State Farm in Southlake!! My family has been with State Farm long before I was ever born. So quite naturally when I became of age to get my driver's license and start driving, my parents of course added me to their existing policy. Once on my own, I of course stayed with SF until I could do my own research.... Recently I reviewed all my policies with my agent and before I met with him I made phone calls to get quotes from other companies...and that's when I realized you can't go wrong with Bill Tait at State Farm!!! Prices were outrageous with other companies (I.e. Allstate, Farmers, Geico, Progressive...etc. - - believe me, I checked them all) I want everyone to know it is not so much the company you go with, as it is the agent. I have always been very fortunate to have had an awesome State Farm Agent like Bill. Bill Tait in Southlake is what I would refer to as the real and true backbone of your insurance company. As with all first impressions, it is more than not, that impression we take with us and share with others. I've have been a State Farm customer for 25+ years and would never consider switching providers. They have excellent customer service and the agents respond to any inquiry or concern very quickly and thoroughly. The few times I've had to file a claim was painless and very efficient. I would strongly recommend Bill Tait-State Farm insurance to anyone! Contact him if your are truly looking for great service and best bang for your buck! Bill Tait - 817-251-8900

We have had State Farm home and auto insurance for 26 1/2 years. We have made two claims in that…read moretime. The first time their response was acceptable. This year ,however, they dragged out their response. We needed our roof repaired after the tornado and hail damage. Not only is it now 6 months later and we had to hire someone to fight them to get a new appraisal. The mediator worked with them and they agreed to a certain amount for replacing the roof. Weeks later and still no check. We get an email saying they will only pay 1/3 of the agreed upon price. So, now we have to fight some more plus pay the person we hired. I'm furious! We will be canceling our State Farm policies and looking for insurance somewhere else! Look for any insurance company but State Farm. They want to take your premiums and cover nothing!

Received a call today from State Farm about auto insurance on three vehicles, Nelly talked and went…read morethrough the policies and coverage over everything. She was an amazing help. Nelly and her State Farm team are the best of the best I recommend them to anyone needing home auto insurance.