This is the second year I have worked with Andrew Spraberry at Royalty Insurance Company, and once…read moreagain he went above and beyond. Andrew researched multiple top-rated AAA insurance companies to find the most reasonable pricing for all of my insurance needs, including my primary home, two rental properties, car, pickup, and travel trailer. By working with Andrew, I saved approximately $3,000 in 2024 and $1,017 in 2025. He has a professional yet comfortable approach and took the time to clearly explain my insurance options in detail. His recommendations allowed me to secure the maximum amount of coverage at the best possible cost among the insurance companies I was able to choose from. I highly recommend Andrew and Royalty Insurance Company to anyone looking for knowledgeable, trustworthy, and cost-effective insurance services.

Working with Bradley has been a great experience. After a frustrating time with our previous…read moreinsurance agent--who often took us for granted and didn't return our calls--it's been a refreshing change. Bradley is very knowledgeable, takes the time to clearly explain the differences between coverages, and responds to questions promptly. He's never pushy and has made us feel genuinely taken care of, which is something that feels rare these days. We're looking forward to a long-lasting relationship and to moving our other insurance needs over to Royalty Insurance.

I cannot say enough good things about Alliance Insurance Agency and working with Bret!…read more He explained my coverage in a way that no insurance agent ever has before.. For the first time, I truly understood what I was paying for and WHY it mattered. Bret spent so much time making sure everything was properly covered. Through that process, I learned I had been under insured for years while actually paying more for less coverage. Finding Alliance Insurance was truly a game changer! Customer service cannot be beat, and Bret's ability to compare multiple companies and rate costs is awesome. Highly recommend!!!

Bret Byrd helped my family choose a home insurance company and plan for our new home and he did not…read moredisappoint! From the very first interaction he was personable, informative and respectful. He searched through every outlet to find us the best company and then personalized the structure of quotes to our need specific on home type and location and even was able to work numbers to ensure we have the best possible fit for our situation. If you are looking for a stellar rep thats not afraid of doing the work and then some to satisfy your needs, Bret is the guy for you! Will be sending any and everyone his way because this is how your business should be handled, with care and respect!

Jeff Stager, and his exceptional team, are everything you want of an insurance agent...and more. I…read morehave worked with Jeff for over 25 years and he has been proactive to make sure my insurance coverage keeps up with my needs as life changes. And, he is there in an instant to support any questions or claims. I always feel Jeff is in my corner, being my advocate and providing all the info I need to make good coverage decisions. Plus, he is just so dang nice - a real joy to work with.

Great service, wonderful people to work with! Jeff has always been very through and is excellent at…read moreanticipating my insurance needs. I feel very fortunate to have him as my agent.

Been with them for over a year. They have great staff and great service! They are always very…read morehelpful when I call and have problems. Thy also don't bother you with nonsense calls or nonsense emails. Glad I chose this branch.

Love working with Carol and Alese! They are always so helpful and any time I have questions they…read moreare right on it. It's a pleasure working with them!

I've worked with Jason, at "The Phoenix Insurance" for many years. I started out with a motorcycle…read morepolicy and soon after switched both my homeowner and auto policies over to him. Can't say enough good things about both Jason and "The Phoenix Insurance." Very professional, and he's always gone the extra mile for me to find the best possible coverage with the best possible rates. Highly recommend that you give him the opportunity to earn your business.

Horrible service. These people will not work without getting confidential documents from your other…read morecarriers and are extremely rude. They likely don't get reviews from people who don't write a policy with them. Don't bother reaching out to them.

Jeff immediately returned my call and within an hour we had my policy written. He answered all my…read morequestions and gave me a fair quote.

Fantastic broker with a professional and knowledgable staff. I've used Jeff for many years and…read morecouldn't be more satisfied.

Tim Bicknell is the best thing that has ever happened to my family. He shops rates everywhere for…read moreour Homeowners and Auto Insurance Policies. He gets us the very best deals! For example, we just saved $1855 a year on car insurance! We got the lowest Homeowners insurance out there too! You just make one phone call and he gets you all of the discounts that the companies never openly offer you! Having Tim as our agent has been a blessing! I HIGHLY recommend using him as your agent to shop insurance carriers and save you money. The even better deal is that his services are 100% completely FREE to consumers! He's extremely knowledgeable and even friendlier! I'll be using him from here on out! I love Tim Bicknell! He's the BEST!

I purchased a new home and was overwhelmed by all the insurance quote information I found after…read moredoing my own research. A friend referred me to Tim Bicknell. He answered all of my questions about coverages and advised me on how much insurance I actually needed for a new construction home. He was very transparent and knowledgeable. I ended up purchasing an Auto policy with him as well. I definitely recommend Tim Bicknell for your insurance needs.

Josh is a great agent and super knowledgeable. He has a pleasant team that takes the time to answer…read moreall of your questions. :)

Ashley was so helpful and knowledgeable about both car and renters insurance. She was able to…read moreassess/audit my current coverage and help me save in some areas and be better covered in other areas. I was in and out in under 30 mins and had better coverage and a cheaper rate. I was also able to save more because I bundled renters in with it!

NOT ENOUGH STARS. These people are great. They had me insured when no other company would touch me…read more I was in the state insurance pool and didn't have anything. I'd be in huge trouble if something happened to my house. I explained my issue with Ms. Flores, and that I was willing to forgo insurance on this and would sign a waiver of liability, and when most companies kept telling me they wouldn't do that, that I was uninsurable, The Flores' team agreed to cover on those terms. I have tried for 3 years to find an agency that would work with me, I gave up. Within minutes on the internet, I had my coverage and at a price I was shocked at. These are the people and Allstate is the company to go with.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Carrollton, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

Diana gave Great customer service and got me some great pricing. I bundled my home and auto with…read morebetter coverage and a lower price than my previous insurance plan.

I started my encounter with your receptionist when I browsed searching for a company to purchase…read moreauto insurance ; like the previous two companies that I rushed through I was about switch off and continue in my search, but I detected something in the receptionist's voice- soft, kind and welcoming.She transferred me to a Bobbie Ann, one of your agents who took time to share with me the different options. After I gathered information and returned for more inquiries Ronnie took over. He was knowledgeable, patient as he carefully explained all that I needed to understand to make useful decisions.The review calls for a number out of 5; but from my experience I give this office a 10/5.