Exceptional service and customer care. Opened on a Sunday afternoon and provided expert advice and…read morerecommendations.

if you're not African American they ignore you. if you ask pricing questions they literally say…read morethey vary to leave you (a) white patron to help a black patron. very racist place!!!!!!!!!! I've in the past bought numerous wigs from them when I was going through health issues & this was 4/5 yrs ago. they were always kind then explained how to do the trimming on lace wigs, etc. I did not purchase cheap synthetic wigs. today though I was treated like a plague that walked in their shop. For the employees I was the blonde girl with long blonde hair that is extensions. My hair doesn't grow pretty either like yours. You treated me w complete racism. I'll never refer you to anyone again. u got 1 Star because I couldn't go lower. BTW I never waste my time on reviews but this incident today definitely deserved a review. white ppl are called racist all the time. no every single 1 of you girls & women in there were the racist 1s today. check out literally Sat n a chair by door eating chips and finished before she got up for me to ask price questions and checkout. very rude & if you're not their skin color very racist. guess maybe you should put a sign on door black ppl only. bitches

I have never in my life been so rudely talked down to by a healthcare "professional." I went for an…read moreexam as I was somewhat overdue, although my current glasses were fine. My initial visit went relatively fine, except when I saw Dr Leonard he rushed through the visit and sent me on my way with a new prescription in what felt like only 5 minutes (foreshadowing), but otherwise the initial interaction was fine. Going out to get fitted for some new frames, I make my selection and sitting with the tech come to find that by getting the frames from them my insurance wouldn't cover it fully. I decide to just have them print off my prescription for me to take elsewhere. I also find out that I was being charged extra for getting fitted with contacts, something I was not made aware of during the appointment. I go and get the scripted filled and wearing the glasses I immediately notice my vision is not nearly as clear. I give it the weekend to maybe adjust, when I decided to compare the script and see that the new script I was given was for a lower amount of correction (and no, my vision did not miraculously recover). I call up the office, and am asked to come in for an Rx check free of charge. Waiting in the room for Dr Leonard I hear one of his assistants explaining my situation when I hear him cut her off and just come walking in. From this point he was cold, snarky, and consistently was talking down to me the entire time. I tried to explain that with the new script he gave me I can see from the chair to the wall fine, but it was when driving I had issues seeing road signage. He does the exam again with the phoropter and insists on his previous prescription. I tell him that obviously something's missing then, because I can't see with that script and CAN see with the previous script. He then gets a snarky attitude and just gives a "fine I'll just write a script for your old Rx". At this point I'm finding myself be the one to remediate, but he refused to cooperate on figuring out what may be causing the issue. It honestly felt like all problem solving skills went right out the window. So at that point I let him just rewrite my original script (which I had gotten from another eye doctor in Bowling Green who was way nicer) and went on my way. Dr. Leonard obviously either REALLY hates his job and has given up on putting his patients first, or REALLY needs to reel in his ego. Likely some combination of the two. AVOID THIS OFFICE LIKE THE PLAGUE. As someone who worked in the medical field, and has family who also has as well, I'm truly appalled by the lack of respect and patient advocacy. My other family go to the Clarkson Eyecare in Benton and have told me Dr Ellis is far better, and I should have listened to them.

This place is just great in many different ways. Dr. Leonard is a really good doctor, he knows what…read morehe is doing, he is friendly and knowledgeable. Staff are great professional and helpful.

This place is amazing ! I had limited income expecting glasses that were heavy and thick ,the…read moreglasses I received were NICE! Customer service is excellent would recomend to all The place I went to before told the what kind of ins I had they sat a box of beat up frames in front of me told me to choose one never go back being professional at what you do goes along way !

Highly recommend this facility. Will for sure be back when new glasses are needed. They were quick,…read moreprofessional and reasonably priced.

Dr. Gamblin is the most thorough eye doctor around. He really takes the time to get your…read moreprescription right where it needs to be and is very patient. Dr. Seilheimer is also a very amazing new Optometrist there. She is very excellent with pediatrics.

all the people help was so nice I love the environment and the energy of the employeesread more

it wouldn't let me give them 6 stars. so i call it 5.999999…read morestars. helpful and friendly costumer service

Great experience every time!!! 10/10 rating, Always has everything I need, would definitely…read morerecommend!!!!!

They have always been helpful and courteous with me. Their prices are great on vape juice. The only…read moregripe I have is they wouldn't let me return a vape coil, I had the receipt and the coil was still brand new never used and the man refused when I asked if I could return it for the correct one that fit my vape.

Cambria cut and styled my hair today and it turned out amazing! She did exactly what I asked for…read moreand it was the best price for a haircut I've ever gotten. I would reccomend her to everyone :)

Mickie highlighted my hair from dark brunette to blonde! Great job, great stylist, love my hair!!!read more

I recently went to purchase glasses for my wife and I. Didn't have insurance so wanted something…read morecheap. Saw there add for 49.00 for two pair. Walk ins welcome. So we went had our eye exam next door 60.00 each. Took our prescription next door wife went first she ended up paying 210.00 for hers, I told her I was wanting the 2 pair for 49.00 so she took me to see their limited frames for that price, took them to a different saleslady, when we were almost done, she said it would be 240.00. I said I came to buy the 2 for 49.00. She said that don't include no line, your add showed a man saying even no lines in a hour. She replied it's not polycarbonate it's thick heavy lenes I said ok then that's what I want, she said that we don't like selling them and would not sell them to me, then the last thing she said was I have your prescription here if you change your mind. Let me say that didn't happen. I hate false advertising and bait and switch tactics. The only reason I giving 3 star's is because of the people next door providing the eye exam.

I recently moved to Paducah and saw an ad for Success Vision Express. Needed an eye exam and I…read moreknew my eyesight wasn't what it used to be! The optometrist was amazing! (Dr Kenneth Hall) and the support staff were friendly, attentive and guided me through pre-exam as well as after. The next day I went to get glasses...and what a great experience! Memory is fading but Emily (I HOPE I remembered correctly!) was awesome! Gave me some good guidance on frames, helped me determine best course of payment options (I have insurance but their prices make insurance not necessary) and saw the process from beginning to end! I have complete confidence in Success Vision Express and will refer to the new friends I will be making here in Paducah! Thanks to the entire staff!