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Strate Insurance Group

5.0 (1 review)
Closed • 8:15 am - 5:00 pm

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Sarah Coughlin - State Farm Insurance Agent - Ad powered by: YPC Media

Sarah Coughlin - State Farm Insurance Agent

(1 review)

Sarah Johnson stole one hundred twenty four dollars and forty cent from me. I paid her one hundred…read moreforty two for an insurance policy. a couple of days later I get a letter saying she can't insure me because of my driving record and a check back for seventeen dollars and sixty cent. She had my drivers license number up front. Allstate insured me for less after all. When I emailed her and asked for my money back, she said she used it to insure me. This is after saying she couldn't insure me. She is a liar and a thief. She refuses to refund my money. Do not use her. If she will steal from me, she will steal from you too. If you already have her, drop her. She will eventually crap all over you.

From the owner: The Sarah Coughlin State Farm Insurance office is proud to serve Morristown & Talbott, TN with…read moreInsurance and Financial Services, with a focus on resident relocations to the Hamblen & Jefferson County areas. I am a second-generation State Farm agent with over 20 years of Insurance experience. I am a graduate of Hillsdale College and a member of the Morristown Chamber of Commerce. My team and I have received some State Farm award's over the years some including, State Farm Chairman's Circle Qualifier and State Farm Ambassador Club. My team of licensed Insurance Professionals and I are here to help get you correct Insurance coverage for your specific needs. Not only can we help with Auto Insurance, Homeowners Insurance, Life Insurance and Financial Services to the Morristown & Talbott, TN area including the surrounding Hamblen County & Jefferson County areas but we are also able to assist small business owners with their Commercial lines of Insurance. Give us a call today for a personalized Insurance Quote!

Jim Smith - State Farm Insurance Agent - State Farm Agent

Jim Smith - State Farm Insurance Agent

(1 review)

My family has been a customer of this for 30 years. My debit card became compromised in April and…read morehad a new one issued to me. Thus terminating the draft from State Farm for my insurance coverage. Instead of calling me to talk about it and find out what happened, They cancelled my policy without informing me. Not until July 6 did I call them to inquire about the missing drafts and renew my draft information. At this phone call, the employee never once told me that my policy had been terminated nor that they would have to write a new policy. I made a payment of two month's premium to cover the past 2 months, or so I was led to believe. I found out today, 3 weeks later, that I actually had no coverage from May 7- July 6 when they wrote the new policy and the money I paid did not go toward past months but towards a new doubled premium. Today I also found out that due to my change in driving record (which is true and not the issue here - I understand the insurance would increase slightly) State Farm has taken it up[on them selves to go ahead and terminate the NEW policy they wrote on July 7 and leave me without insurance once again. Basically, they took my money and covered me for the amount of time that would cover and then dropped me for no reason. After talking to Jim directly he was unwilling to make amends for the lack of competency of his employees. Now I am left without insurance and have a lapse of coverage greater than 30 days due to his incompetent employees. I would not recommend this agency to anyone.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams.

Strate Insurance Group - insurance - Updated May 2026

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