My mother has been there for 2 years. Our family has had to replace 1/2 her clothes since they…read more"get lost" even though her name is in every piece. When she complained they brought her up some clothes and told her to pick out whatever fit! I wonder how many people there got here clothes. She never sees anyone wearing her things.....hmmm..... As well, she rarely gets what's on the menu for the day. She was looking forward to turkey and mashed potatoes the other day, but received a cold grilled cheese and soup. By the time she gets her food it is nowhere near warm. This happens regularly. This makes me think they are running out of food before all patients are served. Try calling there for answers is a joke! All you hear is "I don't know. I have a call into Ohio's senior care. Hope this will help.

While there were a few good nurses; the rehab did a good job; the care was almost non-existent and…read morea horrible experience there. They continually let my son run out of pain medication. Put another person in what was to be a private room due to active chemo treatment, biohazard fluids following chemo, which put both at risk....And you could rarely reach anyone by phone.

Would never recommend this facility. If you need help you're gonna wait a hour. They don't bath…read moreor brush patients teeth. They don't clean patients rooms. Food is horrible. Nurses aids have attitudes.

I was in this building a number of times to visit my patient who was on hospice with my company …read more The staff was welcoming , kind and always present . The patient received supreme care from the aides and nurses . Often the activity coordinator would check in on her and offer to take her to the activities room . She even took her time to hunt down chapstick for my patient . Not only is it a beautiful clean building , the workers are all willing to help and make sure the patients needs are met .

I wrote a review just the other day, at which time the owner replied: " WE STRIVE TO PROVIDE TOP…read moreQUALITY CARE AT ALL TIMES. This response is evasive and unacceptable. How could you possibly say that when you have staff on the 7 pm to 7 am sleeping on the job every night. I have pictures on my phone top rover this. And if you provide the care that you claim, I haven't read the first review form others that reflect that. There are absolutely no good reviews listed that would shine a positive light on Devine Rehab & Nursing, period. The fact is, staff here and nursing lack care for patients at all. Last week a woman passed away here and last night another person passed away on my floor. This happening while staff sitting around sleeping. Instead of responding with an evasive and inaccurate response, do something to control incompetent and grossly negligent staff. In my experience here, you keep running out of picc line caps,and,the same cap has been used during my stay here for up to 4 days straight, when those caps are supposed to be thrown away and replaced with a new one every time one is removed. The other night I was informed that the facility had no saline flush for my picc line and another solution was used 4 time to wash my picc line that could have caused me great harm. That solution can not even be used in a picc line without saline. Yet it negligently used in my picc line 4 times. To top it all off I had a nurse tell me the other day that she drained saline from a tube into a cup, drew it up into a saline syringe and washed my picc line with it. Anyone with common sense knows that once that saline left the tube and became air born in a cup, its no longer sterile. Yet Nursing here washed my picc line with it. That " TOP QUALITY CARE?" Absolutely not. Its gross negligents and a total disregard for the health and safety of patients at Devine Rehab & Nursing. Staff sleeping on the job, that "QUALITY CARE?" Absolutely not. What it is is recklessness that cost patients their lives. This place is dangerously out of control. This place should be shut down. ​

I am very upset with Canal Pointe. I am a local performer. I received a phone message informing…read moreme my service was no longer needed. No reason given. Now, I know people get fired, but most employers have the deceny to make personal contact. And here is the thing, before my last show, I was called and told I had to do a raffle after every song for the residents. This call came two days before the show. I had to completely reorganized my song list (which I did). Now, Michelle is telling me that the resident were complaining about me and yet the residents tell me they love me. Again, I am very confused. I don't see where I deserved the treatment I received. There were other issues: there was an incident of a patient not properly dressed (short shorts no underwear, male) and I could find no one on the staff to help. One patient fell out of her chair and another was demanding to use $2,000 mic and was beligerent when she didn't get her way. Again, no staff present. It is not okay to do this to an outside vendor and then blame them for the problems that were there before they ever came. Michelle made no contact with me the whole time I was there, except for the raffle which she did not follow up on and to leave a firing call on my answering machine. T. M. JUDGE

I wouldn't go here if I were you! Please check a place out first even though they say they are a 5…read moreSTAR facility!!!! This place is a far cry from it! I was there 4 weeks and left sick from dehydration! I was nauseated the entire time and couldn't eat or hardly drink but was given a water pill every day and an extra med was added my last 2 weeks that would dehydrate me too! I was not monitored, no blood work after initial testing and no urine testing to keep an eye on my kidneys. I have kidney disease. There was 1 very caring nurse who tried the hardest to help me and only really 2 good aides that even made the place endurable! I left there sick and I didn't realize how sick I was until I ended up at the hospital the next night! I went for one thing and found out I was very dehydrated and my kidneys were affected! They kept me almost 2 days filling full of fluids before releasing me and then I felt human again! I was abandoned on my bedside commode, sometimes it took some effort to get someone to empty it, when I vomited they just dismissed it and went on after cleaning out the pan and not concerned, out of 4 weeks I got 2 showers, I did get one more the day I left, my bed was changed 2 x's and not straightened up the days I went to therapy, never offered a morning or evening towel and wash cloth to freshen up. They seemed very pleased that I could pretty much take care of myself!! I admit I did not participate in many therapy sessions as I would have liked but I was always sick. But even when I did go, they didn't seem very engaging. My home therapist seems to have a better handle on it. Sorry, I was miserable there and the only thing I can say is I am so glad my stay was temporary because I wouldn't want to have to think that I had to live there and die there!!! This place has a hard time rating stars from me? I don't know what to give it???

The absolute most unprofessional icu I've ever been to…read more They kept giving me the wrong the dosage of medication for a medicine. It could of killed me. They have no sanitation in the room.. you must use a bedside commode and they bag the shit and put it in a trash can .you can smell it and it's very unsanitary for an icu. Then I leave and call for the surgeon and now they won't tell me anything because I am no longer under their care. I was going to get the heart surgery in Cleveland but if it's anything like this..I won't use a Cleveland clinic...no thanks...they did not help me so if I die it's on them.​

If you go to one building for services, literally each room you go into is somehow a different…read morecorporate entity. You'll get a different bill from each different corporate entity. They make even the most straightforward service unreasonably complicated. You will still be receiving bills from them a year after your visit. Even though your insurer provides you the exact amount you owe, it will never align with any of the CC bills because CC applies any payment to any bill in any amount and any billing date they want. You make a $50 co-pay at the time of one visit but CC spreads it across five different visits in random amounts- $1.83 here, $2.56 there, $14.85 to another one. Avoid obtaining services from CC at all costs. The level of care you receive won't ever be worth it. Akron General used to be great. Corporate greed got the best of them. CC is the worst.