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    Straight Forward Mortgage

    5.0 (12 reviews)
    Closed • 8:00 am - 8:00 pm

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    6 years ago

    Rik was exceptional in finding us the best rate and the process went quickly and easily! Would definitely recommend refinancing with Rik!

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    Ask the Community - Straight Forward Mortgage

    Review Highlights - Straight Forward Mortgage

    “I had Rik look over my Closing Disclosure for a refinance that I signed with a notary the day before.”

    Mentioned in 4 reviews

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    MortgageOne

    MortgageOne

    (28 reviews)

    I had the pleasure of closing my mortgage refinance recently with Bryce at MortgageOne. A month or…read moreso back, I received a letter in the mail from Mortgage One saying that I could get rid of my rotten PMI that I was way paying monthly to FHA (it was something like $445 per month). I talked to Bryce over the phone and was impressed with his service and explanations so I thought I would take them up on the offer. Less than thirty days later, we were closing on a loan saving me about $550 per month with a lower rate and no PMI! I was very impressed as they came through I what was promised. Several pieces of documentation were required throughout the process but I always felt like Bryce was in control of the situation and had complete confidence in him. Getting a loan can be tough as I know from past experiences, but this was a pleasant surprise. I am already recommending family members and will send more friends their way. Give them a try!

    Warning about Mortgage One…read more I want to share my recent experience so others don't go through the same thing. In July 2025, I started working with Mortgage One through loan officer Mark Butrus. On July 31, I gave my credit card information to his processor to pay for an appraisal. The appraisal was completed, and Mortgage One even told me they would cover the cost of the follow-up visit. A short time later, I decided to switch to Turbo Mortgage because their rates and fees were much better. After that, things took a very troubling turn. On August 18, I received a fraud alert from my credit card company: a $496.55 charge attempt to the City of Warren (Michigan electric company). I live in Georgia and have no ties to Warren, MI. The only people who had my card information were at Mortgage One. When I questioned Mark about this, he denied any involvement, but the timing and location are extremely suspicious. Using a customer's credit card information for unauthorized charges is fraud. I am considering filing complaints with the Better Business Bureau, CFPB, and law enforcement. I'm posting this to warn others: be very careful who you trust with your personal and financial information. My experience with Mortgage One has been extremely disappointing and concerning.

    Straight Forward Mortgage - mortgagelenders - Updated September 2026

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