Listed under the name South Georgia Appliance, LLC, owned by someone who is a "regional manager" of…read morethis sham of a company. We purchased a used fridge for a home we currently reside in but plan to rent. After it arrived, we found issues including a terrible cigarette smoke smell. The ice even tasted like smoke. $50 more on a new filter, but no change, and then the fridge went out and all the food went bad. It was replaced with one that has had two service calls and now waiting on a third with no hope of getting my $$$ back. The service department seems sincere, but the salesman should really find a job that does not deal with people - any people. Please do not think you're getting a deal here. I'm out hundreds and will still be forced to purchase a new appliance.

Here is what WILL be my last update on Nationwide because I would rather have a root canal with no…read moredrugs than to deal with these people any longer. After not getting the promised 9:30am call on Thurs to tell me when the servicemen would be here, I called them at 10:30 and got the "its raining so we didnt call anybody since the guy is running late" BS. How stupid do they think we are? ITS RAINING? LOL!!! The OWNER of the company then asked me "how would YOU like to move washers and dryers on dollies in the rain all day?". Yeah, he's just as warm, friendly and helpful as the other 2 ladies I've had to deal with in the past. I honestly don't know which of the 3 are the most rude and unprofessional(and one has the WORST grammar I've heard in years). So, I called them at 5:28pm after waiting ALLLLLLLL day for the promised service person. I knew they were about to close b/c I had made the mistake before of waiting until they closed before and nobody showed up at all that day. So, I get a call at 9:00PM at night...yes, like after dinner and little kids are in bed 9 PM. It was the serviceman. He was very cordial and apologetic about it being so late. I asked if he was the same one I had spoken to earlier and he said "no"(I didnt think it was but wanted to be sure). He did get to my house and was extremely nice and helpful. He switched my non-wotking washer that had been serviced 4 times for the SAME PROBLEM by Nationwide(4 days I had to stay at home and wait for them...actually 5 days if you count the first one where nobody showed up). I told him I was sorry he was so nice and obviously hard-working and was stuck working for such rude, disrespectful people who are going to chock the life out of whatever business they may still have. He needs to start looking for a new job asap b/c Nationwide wont last, especially in this economy. If you cant even scrape up the manners to just be nice and to do what you say you're going to do, you are not going to be able to compete with the impersonal big box stores. At least with the box stores, I can get to SOMEBODY at the top who actually cares and wants my business. Forget that happening with Nationwide. It is a family owned and operated biz for the most part so complaining to the"top" will NOT do any good unless you enjoy being berated by the person you just gave a few hundred dollars to. Not a favorite pastime for me. We wont be back and counting THIS site, I believe I'm up to 5 review websites that local Valdosta ppl use letting everyone know exactly how Nationwide has treated us. Also, the word of mouth will spread as we are both in the service biz and see lots of ppl each day and love giving heads up on where to go for good service and where to avoid...like the plague. Nationwide's service is the plague.

Mr. Peter AND Camron B were so kind and helpful!! There was another young man, dark complexion…read moremaybe early 20s (didn't catch his name, but Peter may know) that was also awesome. I want to bring attention to these three guys for helping me out. Fantastic customer service, positive, helpful, and didn't make me feel silly for asking questions. They also gave me a survey QR code but it didn't work :( Which it what led me to write this Yelp review. TEN OUT OF TEN THANKS YALL

I hate the thought of complaint with an online review nut there's a first time for everything and…read morethis one's worth it since no one else has the full authority to help. bought a brand new washer earlier this month with 5 year warranty. Sales person informed us that the delivery driver would call with an hour notice before delivery and install and that unit was in stock and ready to go and would be delivered within 3 days. Two days later we get a phone call, washer won't be available until almost a week later. Delayed wry day comes, I'm up town and third party delivery calls my wife and says, " I'll be there in 10". He comes and drops it off, tells my wife that there's an installation charge for him to hook it up which we never heard anything about, plus it's a simple hook up. He starts a wash on the unit, gives my wife the instructions to let that finish and drain and then we're good to go. The washer wouldn't drain. We tried a couple loads to make sure, and the washer wouldn't drain unless you switched to a different cycle after the first cycle is finished, and then it didn't spin well, clothes were still soaked. I called Lowe's and after a couple hours of being sent back and forth my call was redirected to square one. So I hung up and came back later to try again, then someone had updated my account to where my order number was past exchange date, so then I couldn't even get anyone on the phone. So we drive up to Lowe's Valdosta, Ga location and speak to help desk and management, they alone were very kind and helpful to the extent they could be. They finally directed me to call the manufacturer GE appliances because we were past our 48 hour return that we were never made aware of. So I called GE, long story short, they wouldn't replace the brand new washer we'd just paid for and bought a warranty for but they'd repair it, which I voiced my dissatisfaction with being that Lowe's was quick to sell us a warranty and take the money out of my account for this brand new washer. The process with the manufacturer took about 3 hours in total. It's been 3 weeks no washer and family of four. Another third party service tech came today on behalf of GE, says the board is messed up so their process is that they have to order that part then come and repair. All this being said, Ive never had such a run around before after purchasing a brand new product from someone, and honestly any respectful owner, upper management, customer relations should be ashamed of this system. Everyone blames everyone blames everyone. No one owes you anything and redirects you to the next. I'm sure if i get any feedback on this review, it'll state something about how their policy works and what they've been told from their upper management from there upper management and so on. I'd write this for GE, but I purchased the unit from Lowes, Valdosta, so it should be their problem not mine.

Flipped my car and laptop was ruined. Thankfully, I put 2 year protection on it, and was able to…read moreuse store credit to acquire the same one. Employees made it a painless process. All ready for the spring semester now. The laptop had a different promotion, and I got to keep the $80 store credit. Definitely worth the money.

I dropped my old iPhone to get repaired and the Geek Squad crew took care of me. Please pass my…read moresincere thanks to Tatianna & Cooper for making sure my phone was good to go!

A/C went out yesterday evening and submitted a maintenance request they immediately contacted…read moreEubanks. I was notified someone would be out between the hours of 1-7 pm today and it's 8:45 pm and I haven't been contacted nor was the work performed. It is a major inconvenience considering the scorching temperatures here and I also am a full time parent and student. So I would love to relax in the comfort of my own place after a long day. We have had to get hotel rooms twice this week considering I paid rent 2 weeks ago. This business is unprofessional and certainly not prompt.

Absolutely unhelpful. Bosh provided me this company for maintenance in my dishwasher. They advised…read moreme Nashville was out of their service area. I requested to at least have a technician call me to possibly point me in the right direction. I was told the technician don't make calls and refused to help me at that point. I requested to speak with a supervisor and was never given the opportunity. I would recommend calling any other service center in the area before Eubanks.

I wanted to buy a standby portable generator - so I called these people to have a technician come…read moreout and tell me what size generator I needed to buy to be able to run my whole house including my AC unit. When the tech came out - I explained exactly what I wanted and he checked out all my major appliances and I saw him check the information plate on the AC unit. Then he told me that the generator that I was considering buying was the size that I needed to run everything. I paid him and he left. A few days after my generator arrived - a different tech came out and installed it and he also told me that it would run the whole house. The installation was ok by the way. A few days ago we experienced a Hurricane and I started the generator as soon as we lost power and - low and behold - the generator ran everything in the house EXCEPT THE AIR CONDITIONER. So I sat here totally miserable and soaked with sweat for two and a half days. I called the company and complained and the boss apologized - but I am still setting here with the wrong size generator. He told me to either buy a bigger generator or buy one of the small room size AC units. I will never deal with these people again and I strongly advise other people to think long and hard before hiring them.

We paid nearly $9000 for a entire house rewire, requested ceiling fans in all rooms, garbage…read moredisposal, recessed lights in den/kitchen area with ceiling fans. This company and its techs took the opportunity to cheat us because we wouldn't discover everything that wasn't done until we attempted to connect everythin. they didn't were the ceiling fans at all. We have no switches to power ceiling fans on/off. Company has ignored us. The circuit box is mislabeled. We never got the garbage disposal connection, they basically did what they wanted and it took them 6 weeks. There were shorts in the connections and more issues. we turned the power off to mount our ceiling fans and my husband got an electrical charge because there was power to that room. We have called, sent emails, text messages and still ignore. Dont use this company! They are lazy, and cut corners. No Integrity or pride in the work they perform.