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STR Automotive

3.9 (15 reviews)
Closed 7:30 am - 5:30 pm
Updated 2 weeks ago

Services - STR Automotive

Check engine light

Engine oil light diagnosis

Auto general diagnosis

29 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Auto fluids and filters maintenance

Fuel system cleaning

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

STR Automotive Photos

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Recommended Reviews - STR Automotive

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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6 months ago

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1 year ago

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2 years ago

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1 year ago

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2 years ago

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3 years ago

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4 years ago

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4 years ago

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7 years ago

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7 years ago

Spencer has a great crew and good pricing, We have taken all 3 of our cars to him ....

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8 years ago

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5 years ago

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5 years ago

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9 years ago

This is my favorite new auto repair shop! Personable, honest and great value shop. Clean waiting area with refreshments and tv.

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8 years ago

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Ask the Community - STR Automotive

Do you do 2018 Porsche Macan oil changes, and do you offer any deals or coupons? Thanks!

We service quite a number of Porsches in the area. We can everything from an oil change to an engine replacement on your vehicle. You can check our website for all current coupons, we generally update them monthly.

Don’t See Your Question? Ask Away!

Review Highlights - STR Automotive

Ryan was sharp, knowledgeable and quick to get us the information needed to make a good decision on what to address on our car.

Mentioned in 2 reviews

Read more highlights

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Tire Masters - UNSECURED STEM

Tire Masters

(27 reviews)

We took our dually RV for front tires and to possibly remove tire pressure monitors from the stems…read more We spoke to John and he told us that they don't usually work on dually tires. We agreed that if they looked at it and we're not confident then they should not work on it. When we arrived in the afternoon they said they were able to remove the monitors and move the stems for access. We saw a long stem hanging off one tire, which we had not seen before (it may have been tucked behind). We didn't think that was right but we're not "tire experts." Shortly after we headed out for our first trip after they worked on these stems, and we made it to Binghamton NY where both tires went flat. This happened to be Fathers Day and all roadside service providers wanted to change more than their 2 hour minimum @ approximately $150 per hour. We slept in the CVS parking lot and got service the next day. The issue was the UNSECURED stem had come loose. The roadside service replaced the stem and SECURED the extender. We were able to complete our trip to Bar Harbor and back. Upon our return I reached out to John and sent him the invoice. He said he would review it and get back to me. Three weeks later I had to call him and he said he was on vacation for a week and then just forgot about me. He feels they have done nothing wrong and said they would not have left the stem unsecured. I have a photo of it right after we left their shop. Bottom line is this business will not take ownership for their mistakes.

This is the most honest shop I have ever been to . IT's owner are so nice. Mike doesn't feed you…read morewith a bunch of crap. He just tells it like it is and doesn't blow smoke up you dress. I have know John for more than 20 years and he take so much pride in his work there. You would think his part owner the way he treats everyone. If you want a fair and honest quote on you car try them out. I can tell you will not be disappointed. Chuck G

Rimz One - The replacement lug nut

Rimz One

(46 reviews)

2/5 - Disappointing Communication and Long Delays…read more I ordered a set of wheels and tires from Rimzone on December 12th, and my order isn't scheduled to arrive until January 5th. While delays can happen--especially around the holidays--the lack of communication is what really makes this experience frustrating. Throughout the entire process, Rimzone never once took the initiative to provide updates. No proactive emails, no status check-ins, nothing. The only way to get information is to reach out to them directly, and even then, responses feel reactive rather than helpful. As a customer spending good money, I shouldn't have to chase basic order updates. What makes this even more disappointing is that after looking back through my old messages, I realized this exact same issue happened the last time I ordered from Rimzone. So unfortunately, this doesn't feel like a one-off holiday hiccup--it feels like a pattern. The products themselves may be fine, but customer service and communication matter, especially when you're waiting weeks for wheels and tires. At this point, I honestly recommend buying local or choosing another online retailer that values keeping customers informed. I really wanted to have a better experience this time around, but the repeated communication problems and long wait have made it hard to recommend Rimzone going forward.

Top notch customer service with quality products with excellent installation!!!…read moreAlways a fun experience when shopping there!

Firestone Complete Auto Care

Firestone Complete Auto Care

(46 reviews)

Absolutely unacceptable experience…read more I had a 4:00 PM appointment today for a tire balance, rotation, and alignment. I dropped off my Jeep Wrangler well before 3:30 PM. As my ride was picking me up, I saw one of their employees get in my Jeep and drive it around the parking lot--not into a bay, just joyriding with a big smile on his face. I didn't think much of it at the time, assuming they were about to start the work. Fast forward to 7:00 PM, and I still hadn't heard anything. I check the app--no updates. I call the shop--they're CLOSED. No call, no email, no message. Nothing. Concerned, I got a ride back to the shop to check on my vehicle. My Jeep--which has no doors or roof and a brand-new sound system--was parked outside, completely exposed, with rain in the forecast. To make things worse, no work had been done. So I have to ask: Why was that kid driving my Jeep around the parking lot? What exactly were they doing with my vehicle for nearly 4 hours? And why on earth wasn't I notified they were keeping it overnight? I'm having the Jeep towed home tonight at my own expense and will be addressing this with management first thing in the morning. I'm also filing a report with the BBB. Check the other recent reviews here and on Google--this isn't an isolated incident. This place is a mess. Issue after issue, and they've clearly learned nothing.

I came in at 7:20am for an 8:00am appointment. There was one other customer inside when I got…read morethere. He only needed a simple check to a battery. He was out in no time. After an hour and a half of me just sitting and no manager providing feedback on my vehicle, my car was still sitting high on the car lift. I stood up to get answers but the phone was ringing and all the guys were in the garage. One of my car tires was just laying there by itself. No one was inside so I walked out to check for myself what was going on. I asked one of the mechanics that was standing there on his phone, if he knew what was going on with my car. He told me it should be ready in 30 min or so. I didn't leave until 10:00am. The manager tried to tell me that the studs on my wheels should be replaced every 3-4 times after I rotate the tires. That is NOT true! They should not be replaced that often and are supposed to last the life of the car UNLESS, there is corrosion, damage, snapped or cross thread, have a tightening issue or wobbling or a vibration. I always do my research. Also, when I went outside and saw the guys standing around not working, I asked one of the mechanics why is no one working on my car? He told me, they damaged my stud and had to order another one. He said it should be here in 30 minutes. No one came to tell me at all. I was just sitting there and what should have been a simple tire rotation lasted 2 and a half hours!!! I will not return here again. I have video and pics of no work being performed on my car. The courteous thing would have been to simply tell me what happened so I would have known. Honest mistake. Not try to cover it up then charge me for something YOU did. After I told him what I was told by HIS employee, he lied and said he would do ME a favor and not charge me THIS TIME. How about not charge me??!! I bought my tires from firestone. I'm entitled to free rotation because they're under warranty and if YOU break the stud sir, YOU are responsible for replacing it. NOT ME! Ethics out there window! I'm so disappointed because they used to have a good manager and good mechanics here. I guess they've left just like morals and honesty.

STR Automotive - autorepair - Updated May 2026

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