2 flats this year replaced for free. Last visit a month ago they came out to my car as I pulled up…read more They knew my info with there phone scan of the tire since I bought them there. Said 40 mins and was done in 25 mins.

Nothing wrong with tires, I spent over 1.3k for a set of Michelin tires. Afterwards, I started to…read morehear knocking on the driver's side. I took the car to my mechanic to get an alignment, which fixed the issue for a month, then the knocking got worse. I took it back to my mechanic, and after driving it, he realized the SPECS on the tires were not set properly and that the passenger back wheel was put on BACKWARDS with the rotation going the opposite direction. I took it back to Discount Tires, and they fixed it with no issue. Now the knocking has totally stopped, and it runs smoothly again. If my mechanic had not had the insight to know about tires, I would have had some very expensive suspension repairs in the future. I would advise everyone to check to make sure their tires are put on in the right rotation direction. I know the staff is younger than most, but there needs to be better supervision to guide the young mechanics to become 5-star mechanics.

Black's always provides me with excellent service. Always upfront with issues found with my vehicle.read more

Service was nice and pleasant Aunt as usual. Unfortunately, I had called the Friday before to make…read morethe appointment for Monday at 1 PM. When I came in, unfortunately, they did not have me in their system and said that it was the previous Friday at one. Which was also unfortunate because I didn't even call until 4 PM on that Friday my appt was supposed to be, to make the appointment for Monday. That was the only inconvenience and I know that I had to wait a little while because of it.

We took our dually RV for front tires and to possibly remove tire pressure monitors from the stems…read more We spoke to John and he told us that they don't usually work on dually tires. We agreed that if they looked at it and we're not confident then they should not work on it. When we arrived in the afternoon they said they were able to remove the monitors and move the stems for access. We saw a long stem hanging off one tire, which we had not seen before (it may have been tucked behind). We didn't think that was right but we're not "tire experts." Shortly after we headed out for our first trip after they worked on these stems, and we made it to Binghamton NY where both tires went flat. This happened to be Fathers Day and all roadside service providers wanted to change more than their 2 hour minimum @ approximately $150 per hour. We slept in the CVS parking lot and got service the next day. The issue was the UNSECURED stem had come loose. The roadside service replaced the stem and SECURED the extender. We were able to complete our trip to Bar Harbor and back. Upon our return I reached out to John and sent him the invoice. He said he would review it and get back to me. Three weeks later I had to call him and he said he was on vacation for a week and then just forgot about me. He feels they have done nothing wrong and said they would not have left the stem unsecured. I have a photo of it right after we left their shop. Bottom line is this business will not take ownership for their mistakes.

This is the most honest shop I have ever been to . IT's owner are so nice. Mike doesn't feed you…read morewith a bunch of crap. He just tells it like it is and doesn't blow smoke up you dress. I have know John for more than 20 years and he take so much pride in his work there. You would think his part owner the way he treats everyone. If you want a fair and honest quote on you car try them out. I can tell you will not be disappointed. Chuck G

Always the best! I swear we have to drive 1300 miles to come back to BT&A! (Visiting family when…read moretruck had issues.) They warranted the starter (1 day less than 4 years!!). Tinkered and fixed other things too! Costs total under $400!

Great service and knowledgeable staff! Have known them for a long time and great reviews around the…read morearea! BMW, Mercedes, Range Rovers, specialty cars !!

Kinda disappointed, I have always had good service here, but this happened on March 5, 2026. My…read morecheck engine light was on, and I took the car in to be checked and inspected. Well, I added an oil change. Was asked about tire rotation and agreed if needed. Well, they had to do some major work, so didnt get approved on the Inspection. Was asked to drive the car a week and return because the light was on and needed to be reset, So took the car back today to get Inspected and guess what, Now I need tires and I dont care to buy tires but why charge me for rotating them 2 weeks before and not telling me, LIke I said always good service here and I trust the guys, But I just feel cheated on the tire rotation

Unbelievably friendly, professional, and knowledgeable staff. My husband and I have always…read morereceived excellent communication, upfront pricing, and excellent customer service from the owner and his staff. We have used Mooresville Service. Enter for several years and trust them completely. Their prices are very reasonable. They have never pushed repairs on us. If there are multiple repairs needed they will tell us which repair is of higher priority.

Mr Ken and crew fixed the screw in my truck tire fast and they were very professional. I'll be back…read morein if I have any brake or tire issues for sure. Got me out quickly too. Good prices.

came in at 4:30 with no one in front of me sat here for 2 hours to get a tire patched, when the guy…read moreat the front desk wanted to argue with me that it had already been plugged and they couldn't fix it but hadn't even dismounted the tire yet to see the screen was the only thing sticking through

I recently brought my Audi TTRS to Lake Norman Tire & Auto after dealing with horrible tire scrub…read morethat was driving me crazy. After doing some research on my own, I realized the issue was coming from the Pirelli P Zero tires. I immediately called Matt and requested a set of Michelin Pilot Sport tires. He didn't have them in stock at the moment, but he went above and beyond--he had them delivered the very next morning by 9 AM, and they were installed on my car by 11 AM. The team also performed an alignment, and the difference is night and day. The tire scrub is completely gone. The entire experience was smooth, fast, and professional. Huge thank you to Matt and the whole team at Lake Norman Tire & Auto for taking great care of me and my car. Highly recommended!

We've had consistently great service through LKN Tire and Auto for several years now. Work is done…read morewell and pricing has always been fair. Highly recommend!

2/5 - Disappointing Communication and Long Delays…read more I ordered a set of wheels and tires from Rimzone on December 12th, and my order isn't scheduled to arrive until January 5th. While delays can happen--especially around the holidays--the lack of communication is what really makes this experience frustrating. Throughout the entire process, Rimzone never once took the initiative to provide updates. No proactive emails, no status check-ins, nothing. The only way to get information is to reach out to them directly, and even then, responses feel reactive rather than helpful. As a customer spending good money, I shouldn't have to chase basic order updates. What makes this even more disappointing is that after looking back through my old messages, I realized this exact same issue happened the last time I ordered from Rimzone. So unfortunately, this doesn't feel like a one-off holiday hiccup--it feels like a pattern. The products themselves may be fine, but customer service and communication matter, especially when you're waiting weeks for wheels and tires. At this point, I honestly recommend buying local or choosing another online retailer that values keeping customers informed. I really wanted to have a better experience this time around, but the repeated communication problems and long wait have made it hard to recommend Rimzone going forward.

Top notch customer service with quality products with excellent installation!!!…read moreAlways a fun experience when shopping there!

Absolutely unacceptable experience…read more I had a 4:00 PM appointment today for a tire balance, rotation, and alignment. I dropped off my Jeep Wrangler well before 3:30 PM. As my ride was picking me up, I saw one of their employees get in my Jeep and drive it around the parking lot--not into a bay, just joyriding with a big smile on his face. I didn't think much of it at the time, assuming they were about to start the work. Fast forward to 7:00 PM, and I still hadn't heard anything. I check the app--no updates. I call the shop--they're CLOSED. No call, no email, no message. Nothing. Concerned, I got a ride back to the shop to check on my vehicle. My Jeep--which has no doors or roof and a brand-new sound system--was parked outside, completely exposed, with rain in the forecast. To make things worse, no work had been done. So I have to ask: Why was that kid driving my Jeep around the parking lot? What exactly were they doing with my vehicle for nearly 4 hours? And why on earth wasn't I notified they were keeping it overnight? I'm having the Jeep towed home tonight at my own expense and will be addressing this with management first thing in the morning. I'm also filing a report with the BBB. Check the other recent reviews here and on Google--this isn't an isolated incident. This place is a mess. Issue after issue, and they've clearly learned nothing.

I came in at 7:20am for an 8:00am appointment. There was one other customer inside when I got…read morethere. He only needed a simple check to a battery. He was out in no time. After an hour and a half of me just sitting and no manager providing feedback on my vehicle, my car was still sitting high on the car lift. I stood up to get answers but the phone was ringing and all the guys were in the garage. One of my car tires was just laying there by itself. No one was inside so I walked out to check for myself what was going on. I asked one of the mechanics that was standing there on his phone, if he knew what was going on with my car. He told me it should be ready in 30 min or so. I didn't leave until 10:00am. The manager tried to tell me that the studs on my wheels should be replaced every 3-4 times after I rotate the tires. That is NOT true! They should not be replaced that often and are supposed to last the life of the car UNLESS, there is corrosion, damage, snapped or cross thread, have a tightening issue or wobbling or a vibration. I always do my research. Also, when I went outside and saw the guys standing around not working, I asked one of the mechanics why is no one working on my car? He told me, they damaged my stud and had to order another one. He said it should be here in 30 minutes. No one came to tell me at all. I was just sitting there and what should have been a simple tire rotation lasted 2 and a half hours!!! I will not return here again. I have video and pics of no work being performed on my car. The courteous thing would have been to simply tell me what happened so I would have known. Honest mistake. Not try to cover it up then charge me for something YOU did. After I told him what I was told by HIS employee, he lied and said he would do ME a favor and not charge me THIS TIME. How about not charge me??!! I bought my tires from firestone. I'm entitled to free rotation because they're under warranty and if YOU break the stud sir, YOU are responsible for replacing it. NOT ME! Ethics out there window! I'm so disappointed because they used to have a good manager and good mechanics here. I guess they've left just like morals and honesty.