I first went to their clinic two months ago when it became a hardship to take my dog to his last…read morevet due to transportation issues. I don't drive. My dog is a guide dog and I'm blind. He received an exam and all of his booster shots and when I asked for a prescription for his flea and tick and heart worm meds, the vet was resistant to allowing me to fill it at the pharmacy I had been doing business with before. She insisted I try a different med stating it would do the same thing, and be much cheaper at her pharmacy. I agree to try it and she gave me a free sample that he would try in December (this month). He hated it and this chewable medication was as hard as concrete. I called the office to request prescriptions for the meds he'd had been on, and was met with resistance because I was going to have them filled at Chewy's pharmacy. the difference between the vets pharmacy and Chewy was $125.00. when I spoke with Chewy, they told me that Essex Vet refuses to work with them as far as confirming prescriptions is concerned, and I would have to send in the prescriptions myself. Essex vet refused to send me the prescriptions stating that it was against corporate policy to do so, and if I wanted them I would have to pick them up in person. Did I mention that I'm blind? Sometimes it can take a week or longer to get rides. I did finally got them and sent it in by mail to Chewy. I meanwhile called Essex Vets corporate office, and the person who called me back assured me that there is no policy against sending prescriptions to customers. By the way they are owned by Blue River. The corporate person I spoke to asked if I minded if she spoke with the vet about my complaint and I said that would be fine, and maybe it would improve the level of service provided. I never heard back from either one of them. I got the prescriptions from Chewy without any problem, at a much better price, and in time to continue his meds without interruption. The only hitch was that Essex Vet only wrote it for six months, not the usual year that vets normally do. so I will have to pay for another vet visit from someone else in six months to get his meds prescribed again. I'm 76 years old, had dogs most of my life, and have never run into this kind of treatment from any of my dog's vets. I've since spoken to other vets who have assured me that they do business in a very different way and would be happy to have my dog as a patient. To describe what this vet did as petty and unprofessional is an understatement.

I definitely recommend Essex Vet for any animal medical care you might need, especially exotic pet…read morecare. I've been going here for my rats for a few months now, and they've always been kind and considerate no matter what's going on. They're also extremely knowledgeable about the care of specific animals under the small pets category, not just "pocket pets" as a general category. It's clear that they see many exotics regularly and don't treat all small pets like the same animal. They even offered nebulizing for my pet rat that had a URI, and seemed very familiar with treating this common issue in rats. Though no vet care is cheap, I always feel like I'm getting my money's worth here; I've seen multiple exotic vets at Essex (at least 4?) and they're all top notch, I feel comfortable with all of them. Essex Vet has also been able to get me in on short notice before, which while not expected, is always a nice bonus. They've also got a text line that can be used to check in post-op, ask questions, or schedule appointments which is incredibly helpful. I've had to get two of my pets put to sleep, and I'm glad that I was able to do it here. Everyone was extremely kind and considerate. The vet who had seen one of my boys previously (for the issue I put him to sleep for) even came in to validate my decision to let him go, which was really comforting and a huge relief to me. The staff at Essex Vet are very qualified and I'm happy to trust them with my pets' care. In addition to their knowledge, they're able to provide flexible appointment scheduling and a warm environment. I'd definitely recommend anyone, especially those with exotic pets, to go here for their pets' care.

I wouldn't take my pets anywhere else. This clinic and the doctors and staff are fantastic!…read more I took my cat three times to Burlington, where he was misdiagnosed each time. First time here they nailed it! My cat loved them, he was almost happy to be there because they were so wonderful with him! I had my dwarf bunny fixed here as well, when for some reason vet clinics around here won't do that. He's in tip top shape! When my kitty had to be put down, they were wonderful in the worst situation. So caring and compassionate, to he and I, down to his last breath. They sent me the sweetest sympathy card as well, which meant so much to us. If you love your pets and want the best care for them, this is the place you WILL go. I'm so thankful we found this wonderful vet clinic with this amazing staff.

Rip off, like other reviews they make you feel like an idiot and watch some garbage about heart…read moreworms. Overpriced and seems they only care about making money. Go anywhere else.

It's hard to put into words how grateful we are for the care our 19+ year old cat Riley received…read morefrom Dr. Joel English and the entire team over the past 15 years. Throughout his life, we always appreciated Dr. English's thoughtful, compassionate approach. He never recommended treatments unnecessarily and always took the time to explain our options, making every decision feel informed and centered on what was best for Riley. When it came time to say goodbye to our very loved little guy, Dr. English made sure he was there to help Riley pass peacefully. That kindness is something we'll never forget. Losing a pet is one of the hardest things a family can go through, but knowing Riley was cared for by people who genuinely loved him brought us immense comfort. River Cove, and Dr English, thank you for giving us nearly two decades with our sweet boy. We will always be grateful.

They made me feel bad on multiple occasions because of my energetic and playful dog. Mind you, he…read moreis a 2 year old golden retriever. Very sweet and loving. he just gets excited greeting people but calms within the first minute. The vet knew us for two years since we brought him as a puppy, and always acted surprised and annoyed by his energy upon welcoming. Making comments like "woah woah" and then heard them talk to a vet tech behind the door while we were in the room, and said "better be ready, if you're not woken up yet, he'll sure wake you up! Very crazy!" And that just upset me. We are going to a new vet now, and the vet is very accommodating to my dogs needs, welcoming him and being friendly while he warms up. Does not make me feel like a burden. Rivercove did the opposite every time. I was very disappointed.

I've now been going to Affectionately Cats for over 20 years. We currently have two cats and both…read morewere adopted with a relatively rare virus called FIV. Some vets treat FIV like a death sentence and won't give these cats the time of day, but everyone at AC treats our little ones like beloved royalty. They take their time and answer all of our questions, and did a TON of research to share with us the best diet, supplements, and lifestyle changes to keep our cats healthy. We are not rich! Not by a long shot. We have small income, live in a small apartment, do not have money to toss away on unnecessary expenses. We've never felt that the vets at AC order gratuitous labs or x-rays or anything, and they always bring up the matter or cost very non-judgmentally in a way that would make us feel comfortable declining if we decided to do so. I've never felt pressured to do something I couldn't afford. We have never been pressured in the slightest to buy food or supplements them, they've always been completely fine with us buying from amazon or wherever I can get the best deal. Our cats are our family, truly. They have had rough lives before we adopted them and it's our honor, duty, and absolute pleasure to make sure they are happy and healthy for the rest of their lives. I would NEVER bring them to a vet where I felt that the cats or we as owners were being disrespected or where I felt they were getting sub-optimal care. Affectionately Cats has not only met but exceeded my expectations for two decades and I can't imagine ever going anywhere else.

I've had cats for almost fifty years and have taken them to many different veterinarians over the…read moreyears. Some have been good, some great, but this is the first one that has made my cat sick. They gave him Zorbium extra-label without telling me in advance why it was necessary and what the risks are and are refusing to tell me why. From the FDA website: "Zorbium is a DEA Schedule III opioid and was approved with a boxed warning, which is the strictest warning than can be issued for a drug...It is not to be dispensed for administration at home by the pet owner. " I made appointments for both my cats to check for possible urinary tract infections because there were 3 incidents of urine right outside the litterbox over the course of 6 weeks and I didn't know who was doing it. The first appointment was with my 14 y.o. male who they had previously diagnosed with renal disease. For some reason they gave him topical Zorbium even though there was no evidence of a UTI or any other condition and he wasn't showing any signs of pain. My cat was behaving normally before this visit. Immediately afterward he stopped eating, interacting and purring and then started throwing up bile. I took him back after 2 days because he was suffering terribly. They diagnosed him with pancreatitis and gave me a tube of Zorbium to administer myself at home. When he was still sick the next day I called again and was told to take him to emergency or give him the Zorbium. I googled Zorbium because I didn't want to give my cat medicine I knew nothing about and when I saw the warnings on both the FDA and manufacturer's website I opted for the emergency hospital. There are numerous horror stories about cats suffering and even dying after being given this drug. Zorbium is approved by the FDA solely for post-surgical pain management in cats and has not been tested for safe use in cats with kidney, heart, lung or liver disease. My cat did not have surgery, was not in pain and has kidney and heart disease. This was simply a routine office visit to check for a UTI! They did not discuss this with me in advance and have refused provide detailed medical documentation supporting the necessity for this treatment. I can only conclude they know they shouldn't have given him Zorbium and they lack the decency to admit it. In the next three weeks I took him to local vet emergency clinics four times, and an out-of-state university veterinary hospital twice. This all started with the Zorbium. If you want your cat to suffer unnecessarily, you can't make a better choice than Affectionately Cats.

Adorable vet clinic in the heart of Vermont. I am an out-of-towner and brought my dog in with a…read morelimp. The doctor took his time with my pup (and let my other dog come in and hang around) and determined he has a torn ACL (crap). The doctor was also surprisingly great with my other dog, who is afraid of humans, trains, marching bands, seltzer cans, and many other things that don't pose any real threat to him. He actually got him to take a treat from his hand, which is very rare for someone he's just met. They also have a hilarious collection of their own dogs who hang out behind the desk (don't worry, if you have a dog that doesn't play nicely, there's a high desk and they can't get through). I think I saw a doberman, catahoula leaopard dog, some kind of beagle mix, and a poodly thing. Looks like a daycare but nope, it's just their dogs. The only note I'd make here is that you should not try to go to this vet if driving/weather conditions are bad, as the route there involves quite a few dirt roads (though is very easy to get to using GPS, just some of the roads are not paved).

I love this vet, although difficult to find, a bit remote, the vibe in this office is all animal…read morecentered. AS it should be by my mind. Vet Paul greeted my dogs on their terms; Paul sat on the floor when he examined them, my dogs were encouraged to sit or lie down on a mat for this. Paul is obviously an animal lover. I like that Paul seeks to find alternative treatment before going right to expensive medications for example. He seems to look at the whole of the situation, nutrition, environment, emotions, and tries to treat any single issue in that context. His wife Jesse is the office manager and she is kind and competent. I also liked that my bill was quite reasonable.

I visited Stowe for Winter Rendezvous with BF and pup. In previous years, my old dog stayed in the…read moreroom in a crate while we went frolicking in New England's queen of ski resorts. This year, the owner at the Commodore Inn told me about Dogs Etc. I was not only impressed. The way they treated and pampered my dog made me feel pampered myself too. And my dog spent the day with company and being cared for. The first day, Tango, my wonderful Black Lab, got the spa treatment of his life. The rest of the week, he was sat with tender care and meticulous attention. The owner, the daughter of a German couple, tends for dogs in a manner that is seldom seen outside Germany. The store also carries numerous pet cleaning supplies, food, treats, and pet products. They have my repeat business. I was seriously impressed And totally satisfied.

Broke is fabulous. Professional, caring and reasonable. I…read moreShe's groomed my dogs for years!

Green Mountain Pet Professional- Andy is the best- we use them occasionally for our dog care.They…read moreare always willing to help out and care for our Pack of 4. Highly recommended these pet professional.

The Green Mountain Pet Professionals have been caring for Ozzy for the past nine years. Martin is…read morethe most professional, caring and thoughtful care giver a pet owner could ever ask for. Through Martin's three days a week visits, Ozzy got exercise, loving, treats, and we got complete peace of mind. Ozzy loves the GMPP, and so do we.

I have been taking my Maine Coon to Katie since I got Maia 3 1/2 years ago, and I am always amazed…read moreat how professionally and quickly Katie cares for Maia, brushing her out, cleaning her ears, clipping her claws (Maia is a poly on the front paws.) Katie has more than once called my attention to conditions she sees that I had not noticed, which at least once led to a needed vet visit. She is beyond reasonable, too. Very down to earth and helpful with questions you may have about other aspects of your pet's life and needs. So glad to have found a groomer who takes cats right here where I live in St. Albans.

Had my Chihuahua's nails clipped. Katie was very personable, professional and patient with my dog…read more It was a quick clip and we were on our way. Price was very reasonable.