Go North-West deserve an upgrade in my opinion - having used their services more they really are…read morebecoming a reputable bus company, after years of poor service in every regard from First Manchester who they took over routes from - with the buses slowly being re-designed and implemented they look really slick and modern. The staff on the buses are generally much better too, albeit with a few exceptions however on such occasion the company are really good with formal complaints handling compared to First who didn't care at all. 3* - Ensuring great customer service across all drivers as well as cleanliness especially of the older-fleet and ensuring timekeeping is maintained and improved should be immediate improvements. I also do feel they could have launched with a larger amount of new liveried buses, especially compared to Diamond Bus North West who started commencing routes from First Manchester's Bolton depot shortly after Go North West commenced, in August 2019.

In buses do not turn on the heating and do not check whether the heating is working or not, the…read morepassengers go above an hour or more at a temperature of about 5 ° Celsius .. drivers not check heating system is work . If is not work thats should be report to bus service and fixed . GO NORTH WEST priviusly First does not care about passengers and exposes passengers to the risk of getting sick - this is my opinion

Stagecoach are one of the most reliable bus companies within Greater Manchester, although the…read morepresence in some parts of the city region is minimal compared to others, they have a great number of services connecting the city centre, with Stockport, Media City, most of South Manchester and of course running along the Oxford Road corridor, they even run a slow bus into Leigh (I would recommend using the Vantage buses if heading into Leigh as it uses the guided busway) It's a large bus company, odds are everyone from Manchester has used Stagecoach a handful of times, regardless of what part of the city you're from, it's the largest bus subsidiary in the UK outside of London in terms of passenger numbers, as they carried over 96 million passengers in 2019/20. With the exception of Burnley Bus Company, they also have the nicest buses which serve the city too, they've recently been spending a lot of money - Introducing green by name green by nature buses (eco-friendly and green buses) - New buses with their new 2020/21 lively - Updating their older buses with the new look/feel, getting rid of the really old buses and moving other buses on to other routes which haven't had newer buses for longer than others. The app is easy to use and track your bus at multiple stops, and their customer service is also improving, the social media handling is good in terms of updates regarding delays and other important information. I generally like travelling with Stagecoach, and although they're far from perfect with some services still facing some bad delays, they are improving a lot, I'd love to see them take over more routes as well as introducing more newer buses to avoid some areas being given the short-straw. 4*

Such a horrible experience every time I travelled everyday to the lowry from Salford uni always…read morecomes late when it comes fully crowded when I was setting off from the lowry almost every day 2 or 3 buses stands in a que on the end of the route about 30 min it was huge que on bus stop they won't move after a long wait just only one bus to pick the passengers which has to be fully crowded again it was bz time don't understand for what reason these buses stands and wastes others time ...such a shame

After all the pain and suffering First have given me over the years, from delayed, dirty buses to…read morepoor customer service and drivers being rude, watching other bus operators in Greater Manchester invest while First just stagnate, I'm surprised to be giving them anything other than a two-star rating, but ever since First sold two of their three depots in Greater Manchester, I think that has improved the transport in the region as a result, especially on the routes First do operate. First Vantage is a brand within First Greater Manchester, they operate routes on the guided busway from Leigh/Atherton into the city centre, and then onto the MRI, connecting Leigh with the city centre in 44 minutes, saving a good 50% of the journey length really is great for Leigh, without it, it would have been pretty deserted and it does make good use of the old railway tracks. On other routes which aren't the premium/flagship service, I still notice buses being delayed to the point they're often unreliable, especially on the 59, I still noticed buses being typically dirty (This is common on Go North West who bought First's Greater Manchester depot and still use their buses - maybe it's just a problem with the floor/seating they installed getting dirty easily?). Again, there doesn't seem to be much investment on new buses throughout their routes, again it's a shame to see Stagecoach and Diamond North West, the latter took over First's Bolton depot and brought in 163 brand new buses, while First use the same old buses they've had for years. First, do have an app which allows you to track your buses in real-time which is pretty good, this is nothing new however and is basically the same as most other bus operators in the region including Diamond North West and Go North West. 3*- Great for Vantage, the app is handy, but First wouldn't be my first choice of operator, even if they aren't in such a diabolical state as they were which haunted my daily travels in the past. Upgraded rating mainly down to the reliability/comfort of Vantage services V1 and V2. (Review #100 of 2021!)

First buses are the main reason I hate coming to work…read more There are several reasons for this. The first thing has to be the price, it's ridiculous! The cheapest journey costs £1.70. £1.70!! Even if you're only going three stops! A weekly pass costs over £15! The second reason has to be how ridiculously unreliable they are. Today I waited 35 minutes for one! The drivers are rude, they seem to be the most miserable people on earth. I will honestly try and get to a destination any other way before getting on a First bus. Avoid if you can!!

Fingland buses aren't glamorous, they're not big and blue, they don't have a double deck or…read moreanything of the sort. They're basically just buses. And they do the main town down through Oxford Road route and they're not as choc-a-bloc full of drunk and nosiy students as the other bus companies. If you're new to Manchester, you'll need to get used to the weird bus ticketing system where a ticket on one company's bus won't be valid on another's. If you're in a hurry, I would definitely recommend getting the magic bus as they're everywhere and come along every couple of minutes in both directions. You might have to wait a few minutes longer for a Finglands bus.

For the casual oxford road rider the sight of the orange and white block is of welcome relief…read more Finglands is the cheapest bus company to ride single tickets with, sitting in the 70p category to get up into central or heading south. The interior of the buses are a cracking standard (cushioned seats!); everything however is a bit older then the slick stage coaches, but if it's costing me 40p less I couldn't give a monkeys. For those of us who don't do uni riders or week long passes this is your chariot of choice. Top banana.

Firstly, this should not be confused with its big sister the Chorlton Street Bus Station. The…read moreChorlton Street Bus Station is in the centre of Manchester, has an indoor waiting area with a coffee shop and hosts National Express and Eurolines buses. Chorlton Bus Station is a mere series of bus stops in Chorlton. The other day my bus stopped at Chorlton Bus Station. A middle-aged man with reams of toilet paper sticking out of his nose and all over his face got onto my bus. In an attempt to avoid eye contact I stared out of the window. There was another middle-aged man with a white bear glove puppet carrying a flowing roll of toilet paper. Apart from as a point for such (for want of a better word) unique Chorltonites to congregate, I've never really understood the point of Chorlton Bus Station. It's just a series of bus stops from which you can catch the 85 and 86 into the city centre, the 23 to Didsbury and the Trafford Centre, and numerous other buses, most of which you can also catch further down the road in the centre of Chorlton. On a positive note, if you have a long time to wait for your bus, the bus station is opposite some excellent little bars such as Escape, or if you have even longer to wait, Japanese restaurant Yakisoba is also just opposite.

Oldham Bus Station is a large bus station, serving Oldham town centre, the bus station is quite…read morelarge, with 12 stands serving a good number of towns and cities, including Manchester. Pretty much your average bus station - Operated by TFGM and mainly served by First Greater Manchester, you will occasionally see other companies including Stotts and Stagecoach pop in. They do have screens showing departure boards, nothing above every stand, so pretty generic, but better than nothing. It can be poorly lit at times, they seem to only use the lights inside the bus station when they really need them. Sadly, the Bus Station does not have an interchange with the Metrolink, which is around a 5-10 minute walk away. Lack of staff around the bus station, but the staff on the bus are able to offer assistance, and there is a newsagent. While the bus station is easy to navigate, the fact it is split into a large building and a small building can be a little confusing. 3* - Certainly not too bad for a small town, much better than nearby towns including Middleton but still falling short behind others, including Rochdale and Ashton-Under-Lyne.

who would review a bus station? me! when its freezing cold…read moreoutside and you have this nice cozy sheltered warm bus station to sit in and only 30 minuets from manchester piccadilly then grateful is not the word! it also as a little newsagents in side so you can get something to read and drink. i wish all bus stations were like this one!