Bloom Cannabis in Massillon, OH has become one of those places I genuinely look forward to…read morevisiting. Every time I walk in, I'm greeted by a team that's not only friendly but truly committed to making sure each customer has a great experience. The staff is excellent--super knowledgeable, patient, and always willing to go the extra mile. Whether I'm trying something new or sticking with a favorite, they make the process easy and enjoyable, and their positive attitude always puts me in a good mood. One thing I really appreciate is how they take the time to explain products without ever making me feel rushed or overwhelmed. They just have a natural way of making you feel comfortable and confident in whatever you choose. It's that personal touch that keeps me coming back. And I can't forget to mention their merch. I'm a huge fan--especially their SnapBack hats. The moment I saw them, I knew I had to grab one. They're stylish, well-made, and honestly one of the coolest pieces of dispensary merch I've come across. I wear mine all the time and always get compliments on it. All around, Bloom Cannabis has earned a solid spot as one of my favorites. Between the amazing staff, welcoming atmosphere, great product selection, and awesome merch, it's a place I can confidently recommend over and over again. If you're anywhere near Massillon, make sure to check them out--you won't be disappointed.

Their internal system is always down. Don't drive here unless you're ready to be disappointed.read more

First visit was stellar! Finally, The Botanist has competition which means a win for all!…read more Competition keeps businesses from resting on their laurels and gives customers more options, it's great all around for everyone. Zen Leaf is a great option for Locals of the Northeast Ohio area to get medicine. I met with Anelisse the assistant manager and Isaac the pharmacist, both people were funny, intelligent and provided excellent customer service! I will be a regular from now on! Thank you Zen for joining our local community and I look forward to watching yoru menu and product line grow, grow and grow! :D The two product labels below are two of the three items I purchased on my first visit. The place is easy to find with GPS if your not familiar with that section of town. The area is clean, the building is well maintained and the inside is professional looking. The only thing missing is that if you're reading this you're not inside Zen Leaf purchasing some REAL medicine that works without horrible side effects.

Further visit for some sleep aids after my wife passed away have brought me nothing but positive…read morereviews. Staff is very helpful and hooked me up with just the right low potency sleep aid.

Great dispensary. Lots of choices along with a high quality product…read more The prices may be a little higher than other places. I really enjoy being able to order my stuff online and going through the drive thru and head on down the road!

Thank goodness for Mr. Kyle Allman. If it wasn't for him, I probably would have just turned around…read moreand not have bothered with this store. But his embracing demeanor and charismatic personality, top tier.

Best product out there. I suffer from Bain due to brain surgery. Doctors sent me home full of…read morepills. I been traveling looking for alternative. I finally found pain relief. I highly recommend for ypu to try. I'm off my pain meds. Thank you Dan!

The sad part is, this was the best dispensary in the area by FAR. It's clean and nice, good…read moreemployees and they used to have the very best product for the best price. This week, I drove to Cleveland because I found product at almost half the cost of The Citizen. My weekly run cost me almost 100 dollars less than the same products would have cost at The Citizen. The employees are not as nice anymore, not that I really blame them. When they're getting chewed out for bad decisions made by the company they work for (by people trying to get their medication) I'd probably shut down some too.

Amazing computerized pos. Wonderful flavors and options. Prices a bit steep though. They have a lot…read moreof staff to assist.

I was served kindly and well informed of my positions. This location is nice, especially to a new…read morecustomer. Everything is clearly labeled and questions don't make them angry, just happy to answer them. I'm going again soon!

I am revising my previous 1 star review after Dawn the assistant manager was able to rectify the…read moreissue I had. Hopefully with continued customer service I will be able to leave 5 starts in the future.

I visited this dispensary yesterday with my husband and had a disappointing experience. At every…read moreother dispensary we've been to, one person can wait in the secured lobby without an ID while the other goes in. At this location, a staff member told me I couldn't even wait in the lobby because I didn't have an ID. The way it was handled came across as rude and unnecessary, she was being a big Karen about it! If this is the policy, it should be communicated respectfully and fine print where people can see. Customer service does not matter in this place? That same lady keeps saying it's the law to show ID to sit in the lobby. Ohio law requires to show identification when entering into the retail area where it is double locked from the inside. The law does not require to show proof of identification if you're waiting in the lobby with the person that you came with that is going to purchase the product. I will never recommend this establishment to anyone and will never come back again.

High prices. The service was fine. I usually get my cannabis at a PA medical dispensary. It's…read morecheaper and better selection there.

They are very kind and took the time to help me in a couple areas I didnt understand. My online…read moreorder was ready as promised.

Very poor customer service. Bought some flower that was in a glass jar, when I got home and opened…read morethe jar the bottom fell out on to the table with glass shards and slivers everywhere. i called up the shop who told me they would do an exchange. the next day my wife arrived just to be told that they looked at the camera and did not see anyone mishandling the jar and that there was nothing they could do about it. by the way , she left the glass sprinkled bud there, hopefully it doesn't get resold ....but we all know how shady companies work

Pros: local, nice Akron history lesson on the drive in, great product reasonably priced to cheap…read moreeven. Will be my main dispensary for sure. Cons: I purchased 2.83g of flower for $22 and was hit with over $11 in fees and taxes, which seems absurd. That's 50%

The bud tenders are very nice, however after 2times a customer, 1st time I gave the crap to my…read moreneighbor product SUCKED, went there 2 days ago the stuff tasted like dirt, for real , Michigan is the place to go, never disappoints. I'm sorry I didn't have anything good to say, but I can't

Very friendly very patient oriented very knowledgeable. When you ask, don't be afraid to ask them…read morequestions they can really help you treat. They would have many many more great reviews, but people are a little private still about what they do behind closed doors. Too many Jugy people out there. They also have the best selections and fair pricing.

Making this a last step before having to alter my past review on Google. Usually have 0 issues with…read morebloom. Picked up some Rosin last night and every one i bought is ruined. (Left out in heat)..I would consider my self a professional at the concentrates i get. I buy them for the quality and its a top dollar market for what I get. The quality of my concentrate was the absolute worse its ever been. Soupy like & that's not how this one comes unless its been absolutely melted. Do better. Gonna lose an elite customer over this