WhenI showed up to access my unit at 830 am the gates were locked and no one was answering the…read morephone. Apparently there is a lady living on the property that is suppose to open the gates. The impression I got from her was that she did not care if she was causing problems by not opening the gates on time. The owner is supposedly unreachable but after the police contact him I bet he'll be reachable. Also, this is not the first time I've gone there on the weekend and the gates have been locked. What ever you do don't do business with this company. Spend a little more to be sure that you can get to your storage when you need to, not when they feel like it.

two polite gentlemen came over and moved my 2br house into apartment, quick, efficient and did an…read moreamazing job handing all of my house hold goods. highly recommended!

signing up is easy online no hassle. However there are additional fees that the way it says in the…read morepaper work do not seem mandatory but apparently are. it's not hard to call someone when you need something but it is hard to find someone who can actually help you with the problem you are having. When I canceled my unit they continued to charge my card. they refuse to refund me the overdraft. Even tho they have documentation that I moved out and I have documentation from them saying that they knew I was moving out. My advice go somewhere more reputable.

The process to sign up was pretty straightforward, even if all automated. I've been there every…read moretime, without ever having seen a person. The place is priced well, and the location is convenient, but there are always things going on. Trash left on piles by my unit, cars parked (and left) in front of my unit. They do need better monitoring and maintenance of the facility.

Top notch customer service. They care about their tenants and try, wholeheartedly, to ensure the…read morebest overall experience. Highly Recommend!

From the owner: Next Step Self Storage is the premier self-storage provider in Colorado Springs. We are a…read morefamily-owned business and servant leadership is first and foremost. Partner with us to store your goods in a safe and secure environment. We take the security of your belongings seriously. Our facility is equipped with 24/7 surveillance cameras, secure access gates, and on-site management to ensure that your items are always safe.

Clean and spacious with many units of various sizes. 2 coded gates for convenience. An outside…read morebathroom which is always kept clean. Shauna is always friendly, helpful, and efficient.

Wildhorse Self Storage is the best! I stored my RV over the winter and I did not worry about the…read moresafety of the RV at all; the security cameras, personalized entry code and my locked storage unit gave me the peace of mind that I was looking for to store my "baby". They have individual, enclosed units, large enough for my 40' RV. I loved having a locked "garage". Shauna was incredibly helpful with starting my account and the on-line payment system made my payments so easy. I will definitely use Wildhorse Storage again, when I'm back in the area.

Talk about keeping it local. Of all the places I dealt with during the aftermath of the flood these…read morefolks helped above and beyond. Ashley made our check in the day after the flood seamless! She and Megan continued to take care of us and so many others in Manitou Springs who needed their support. We even got a break on the cost! Thank you Treasure Chest!

Nice staff, terrible facilitiy, my storage got robbed yet I was never shown the footage. People…read moreliving on site, homeless everywhere on site. I reported a man living in his unit with an extension cord hooked up to an electric pole for 2 months and nothing done. Dogs roaming all over site, my entire unit wreaked aof urine. Other shady businesses working out of the facility units. Do not recommend unless you don't care for your things. I ended up just moving to a new facility bc nothing was handled to ensure protection of our things that we paid good money to have some level of protection where there was none

What a great experience! Caretaker Bryan was super helpful with determining what size unit I…read moreneeded, and he honored the special prices being advertised. I even got a free lock. Extra Space Storage on Ore Mill Road has the best rates, nicest units (Bryan had just cleaned the one I picked), great staff during the day, and appears to be well secured and monitored at night. So glad I came here; I got twice the square footage for the same price at another Westside storage I used in the past. Highly-rated recommend!

Overview: Had a wonderful experience yesterday with this…read moremoving team. Had 4 movers at a very competitive price who were willing to move my husband and I out of two apartments and into our new house. They were kind and considerate of our home, and worked very quickly and efficiently. This team was excellent to work with, and Daniel was very communicative of any questions we had before, during, or after our move. They even removed trash for us and set us up with local cleaners to do a move out clean and carpet clean of our apartments for a great price. Can't recommend them enough! -- Setting up the move: I reached out through Yelp and they were extremely communicative there, answering all my questions and following up on my timeline. We did a final discussion over the phone before scheduling the move. Daniel was open to discussing pricing and adjusting the size of the team accordingly. He estimated around 6 hours for this move all in, and the final timing was 5.5 hours from the time they left their warehouse until they returned to it, so his estimate was very accurate! One small thing - I never received a confirmation email for their services ahead of time, which I had asked for, but Daniel was great about keeping in touch over text and made sure to respond to my confirmation about a week and a half before, and then send a text to confirm a few days before as well as the day before. So this is a very small complaint, and realistically wasn't something I needed to worry about! So just a heads up to expect communication by phone/text -- they will absolutely follow through! -- Moving day: They were able to move us out of our two 900 sq ft and 700 sq ft apartments in a little under 2hrs. Once they arrived at the new house, it took around an hour to move everything in. (To note we had mostly boxes and very little furniture, but was still much faster than I expected!) Each of the 4 team members was extremely courteous and very respectful of our home. I stood by the truck to let them know what rooms to put things in and they followed all the instructions to a T. We had a lot of boxes and trash from new purchases in our basement, including a huge 85" tv box, and they took all of it for us and loaded it into their truck after moving in our things. Was a small fee for taking the trash and was a huge help for us. We didn't know ahead of time we would need this service, and the team was flexible with us and agreed to this day of, which was exactly what we needed! -- After move: Daniel had set me up with a local mover to do a move out clean and carpet clean on one of our apartments, and he made sure to follow up to make sure I was able to get in contact with the cleaners and that they did a good job afterwards. Was a huge help to be able to set this up in one go and was very appreciative of the follow up! (Also the cleaners did a great job and were flexible with our schedule!) -- Final thoughts: This was an excellent company whose team did a great job and I would absolutely recommend them to anyone moving in this area. We will likely use them again in the future due to the quality of our experience yesterday. Their prices were extremely fair and they are willing to work within your budget to make sure you get the move you need for the price that works for you. They are flexible in their services, and do everything from packing and moving to junk removal and cleaning services, and are truly a one stop shop for all your moving needs. If you are unsure about who to use for movers, don't be -- hire J&R Affordable Moving!

put in service request via thumbtack and was promptly contacted by daniel and we connected via…read morephone 2 days later on march 17. i needed his team to move me 6 miles from a storage unit to apartment and he said no problem and even quoted me a lower price of $125/hr. great. move was booked for sat, may 9. about 10 days later i contacted daniel again and asked if he can change that from may 9 to april 18. yes, done, and confirmed change on march 25. my move is now this week so i text daniel this morning, april 13, to inquire if we are still all set and my phone number is blocked. i cannot text, i cannot call...all communications incoming from my cell number are blocked. no explaination, no communications from daniel/team regarding any possible conflicts, etc. he simply blocked my number and that's it so now i'm left scrambling to find other services with a smaller timeline and most likely higher costs. shame on this compay/owner.