1. Stormlab

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Boulder, CO

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Stormlab

5.0 (1 review)
Closed • 9:00 am - 5:30 pm

Services - Stormlab

Web design

Website development

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17 years ago

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uBreakiFix by Asurion

uBreakiFix by Asurion

(32 reviews)

My printer stopped working. I brought it to uBreakiFix and Abraham fixed it in 15 minutes! I…read moretried fixing it at home and got about half-way to correcting the problem but finally gave up. So much better than having to leave the printer AND laptop at a Best Buy or MIcrocenter which can take at least a week or more. I highly recommend!

I am extremely disappointed with my experience at this location…read more I scheduled an appointment to have the back of my phone repaired due to a cracked back panel. During check-in, the associate mentioned a minor scratch on the front screen and suggested either a screen replacement if the part was available or a tempered glass screen protector. I declined any front screen repair and agreed only to the screen protector and the back panel replacement. I was told the repair would take approximately three hours and that I would receive a call when it was complete. After waiting five hours without any communication, I returned to the store and was asked to wait another hour and a half. When I came back, I was informed that my front screen had stopped working during the repair and would need a replacement if the whole phone. My appointment was only for the back panel repair, so I questioned why work had been performed on the front screen at all. The associate claimed the screen was cracked and needed repair, but I had taken photos of my phone before dropping it off that documented its condition. He then threatened to pull the security footage which I was more than happy to review and show the proof I had. Despite this, I was left with a phone in worse condition than when I brought it in. I was also assured that a claim would be filed and that a replacement phone would be shipped overnight. After receiving no updates, I contacted Asurion myself and learned that no claim had been submitted. I ultimately had to file the claim on my own after waiting more than 24 hours for communication. Navigating without a phone has been quite difficult especially with this process from hell. To make matters worse, I wI'll be without a phone for a total of five days. Throughout the entire process, communication was poor, commitments were not followed through on, and I never received an apology for the inconvenience. Based on my experience, I cannot recommend this location and would not trust it with future device repairs.

Stormlab - web_design - Updated October 2026

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