First time ever using U-Haul's services…read more A couple nights before pickup I went online, set up an account, and chose my location and truck size. Day of pickup at 10am I went to this location and it wasn't too busy, so I was set up quickly with my 15' truck. Got my keys, checked off some things on the Phone App like mileage, fuel level, cleanliness, etc.. .. and I drove onward into the sunset!

I had an appt at 9:00 am this morning to get my lights working on my trailer. I said I'd wait and…read morethey said there's no place to wait and the serviceman was stuck on trying to remove bolts on another job. I ubered home and waited until 11:45 to call them. I needed my SUV for errands. They said they were still looking at it so I told them don't fix it and I'll pick it up. I ubered back and the manager said I owed $20 or i wasn't getting my keys back. I asked the manager what the $20 was for and he said labor. I wasn't happy and asked him to explain and an employee yelled at me from a side room saying something like I did the wiring myself and screwed everything up. I asked him who he was and he kept complaining about the the wiring and the manager let him. With him coming out of the back room and toward me, I thought it was going to get physical. After a minute or two with the manager enjoying the show, he finally called off his employee and got back to excuses. I paid the $21.00 on my card and left. I checked the wiring on my suv outside and they had pulled it apart. That was not needed as I asked for an estimate first. I at least had one trailer light working when I got there, now I had none. Avoid this place like COVID..... Pics and video available.

The whole process was very easy and smooth thanks to Linda. Linda was very sweet and kind. She was…read morealso perfessional and sufficient.

The first impression is bad because the main entrance door is completely destroyed and looks like…read moreit has been in this situation for some time. the temperature of the air-conditioned spaces is very high and the insulation in the ceiling of my space shows water infiltrations. the price is low but I'll keep an eye out for the next few days with rain to see if there are no leaks in the space

My wife and I searched all over Orlando for a unit but the pricing was just to high. No wonder…read morethese places are popping up all over the place. But we finally found one that was cheap and reasonable. Plus the move in special was the cheapest around. We enjoyed our stay and its easy access will bring us back again if we need storage... Good job guys!!

STAY AWAY! We rented a climate controlled unit for 2 months. The power cut out at the beginning of…read moreour second month and after 3 1/2 weeks of me calling over and over saying the unit is pointless without being able to power things inside, I found another place to move to. They just kept saying that they don't control the electricians. Who else does? They wanted me to run long extension cords outside and across the lot leaving the "secure", locked doors open, exposing everyone's equipment to outsiders. People are living in their units. There are people drinking and partying and sleeping in outdoor units every time I go there. Unsafe and dirty. Only cool thing is they allow music but there are too many bands and the noise makes it too difficult to be productive. There are some awesome people who rent here though. If they would have been good business people they would have provided me a refund like I requested at least 3 times.

It's a very nice facility in a good location. I've been storing my RV at U Park for over 3 years…read morewithout issue. They do something I've never seen and that is keep the rate the same! From my experience these storage units raise the prices automatically over and over. They rent to people they have no experience with for less than customers they have experience with.

Clean, secure, & excellent customer service. We love this location as well as the amenities…read more If you are looking for a spacious place to park your RV, Boat, or trailer, this is the best place around. We have been using this facility for the past 3 months and are very happy with the level of service & space provided here.

Rosamaria was excellent in helping me with all my storage needs in such a rush and stressful…read moresituation. Very excellent service provided and she deserves a promotion for all that she does for the company with a great value given at the same time.

Rosa made it super easy to confirm our online unit reservation and get set up. After a long day…read morecoordinating the move with the truck company, Rosa made this portion of the move the easiest part of the day. She saw that I got a little lost in the maze of temperature-controlled units and she came out of the front office to meet me and redirect me to the correct location. Many thanks to Rosa!

The site manager Kellie is great and this location is the best run in the area. I would definitely…read morerecommend this specific location the ones nearby I've had issues with.

Just met the owner to the extra space on 9847 Curryford Orlando fl 32825. Wow how super…read moredisrespectful he is. This place has denied access to its customers for the past week. I have lost over $2000 in sales this week alone don't no access. When I try to contact corporate it's impossible. Then the owner approaches me with a high disrespectful tone and might I add he is very lucky with me because I am not in the mood but this could have gotten worse. Just so you know this will be made public. I will reach out to the local news about what's going here. Also on how customers are being treated! I am absolutely outraged on how I was treated and they didn't care provide any solution whatsoever. I have a major follow on all social media platforms with multiple accounts and this will be known.

I had a really great experience here. The prices are good, the staff has amazing customer service,…read moreand their dog is so cute and friendly. I like that you can pay your bill at the kiosk after hours, because if they're closed and you need to pay, you can. Totally recommend them!! They also will give you a credit for referring people who get a storage unit.

Great Service. Good staff. Any problems had were quickly resolved. Highly Recommend.read more