I brought my truck to Ouachita Collision because I successfully backed into a large bush, taking…read moreout the right rear quarter panel. I took the insurance quote in and got an appointment. The truck was repair in a couple days. Any additional interface with the insurance company was taken care of by the shop. The truck was back to me two days before the promised date. Everything looks like nothing had ever happened. The tailgate adjustment did need to be tweaked. The shop got me back in immediately and performed the adjustment. We are very pleased with the work and professionalism of Ouachita Collision.

From the owner: Auto Body Repair Shop! Windshield replacement, Hail Damage…read more(PDR) complete bodywork, and Frame alignment Stop by the Ouachita Collision Center we are happy to help

Got my used car recently. I love the car and the sales staff were great, they even gave me a new…read moreheadliner for free.

The Good, the Bad and the Ugly Let me start off with the…read moreGood, I now have a really nice looking paint job on my pickup truck. The Bad part is I took my truck in to their shop back in July 2023, the manager and I went over in detail as to what needed to be done. He gave me a price for the work that I thought was fair, I left it at the shop and the manager told me he would need a week to complete the work. One week went by and I gave him a call and he told me he was short handed and needed a few more days, I was good with that so in another week called again and same thing. Ended up being three weeks, I went to pick it up and I was pretty upset with the quality of work that was done but I needed my truck due to a vacation we had planned and had to have it to pull the RV trailer. The paint job itself looked good but the prep work was terrible, on the other hand the truck is more a work truck so I figured I would live with it as is. Now comes the Ugly part of the story, months later I was up in the bed of the truck and I noticed the roof of the cab was never repainted at all and the old clear coat had started peeling off. Now I was pissed, I drove it straight back to their shop and pointed it out to the manager. He agreed to paint it and correct the rest of the issues as well and asked that I bring it back to him on January 8th of 2024. When I took it to him on the 8th I was informed that he was no longer working their, the gentleman I was talking to informed me that he was the owner of the shop and asked me what the problem was. I pointed out all the issues and told him that to top it off the roof had not been pained at all. The owner agreed that the paint job was very poor and wanted to correct it all for me And asked if I could leave it there but it would take about a week and a half. Well I just picked it up today, February 8th. One month later I did get it back and it looks really great now. BTW, when I picked up my truck they had another truck in there that was getting a redo for the same reasons as mine, poor workmanship from when they had the MANAGER in there. Not saying I'll not use them again but now I do know plan on leaving your vehicle there for at least a month. Brian Smith, Mount Ida Arkansas

This business needs to be shut down. I now have to pay $1,500 to fix the "repair job" completed by…read morethis body shop. This was a full coverage insurance job and my deductible was paid. The new paint looks like orange peel and now my door controls don't work properly. I have given this company going on 3 and a half months to correct this issue. The owner has been very pleasant but I am to the point that pleasant doesn't fix my vehicle. I have contacted, the chamber of commerce, better business bureau, and a lawyer. Anyone else victimized by this company needs to do the same.