I would not recommend renting here if you need regular access to your unit. I've had a unit for…read moreabout a year, and during that time, the garage gate has been broken or inoperable at least 60% of the time--leaving tenants locked out or stuck waiting for someone to manually open it. On top of that, the elevators have gone down multiple times, making it a hassle every time I need to move things in or out. While the building itself is generally clean, that's about the only positive. For the price, you'd expect basic functionality and reliable access--which this place simply doesn't deliver.

Holly was so helpful. We decided to upsize and she made the change very easy for us. Place is so…read moreclean, very accessible and being able to unload or load inside is wonderful. Thanks again to Holly and we are happy we moved from our other storage company.

Ms. Janie Crum is the BEST PERSON EVER!!!! :-) Her customer…read moreservice saved our college dorm move in with our son. I arrived in Tallahassee with a van of college stuff fir sons dorm room! Lost my key to our storage unit! The normal bolt cutters were not an option! Ms Janie cut it off with a GRINDER!!! Yes a GRINDER!!! :-). She saved a least a day of wasted time!! Again, great customer service and would not accept my tip!! Very classy and professional!! - Rob Thompson

Janie was awesome. I rented a 4x5 that I was going to use only a week. Very helpful and fast.read more

Was looking for a storage unit kind of last minute when moving in from out of state. I called maybe…read morea week and a half before my arrival and while the young man at the front desk was really nice and helpful, the place itself wasn't super helpful. They don't take reservations? Even for like five days out. Super strange to me. I had to arrive in town and show up in front of this nice building sweaty, in a large Penske truck, hoping they had availabilities. When speaking with the front desk, I was all but assured that with my short timeline, I'd be able to snag a climate controlled unit when I came. Well, guess what wasn't available when I rolled up? So I got stuck with a unit a size down, and not climate controlled. My deceased mother was an artist and I have many of her original works on canvas I was concerned about in the extreme humidity of a Florida summer, so I ended up just keeping them out. I also wasn't told until the end that I had to provide my own lock, and ended up having to buy one right there from them at an inflated price. Now, you may say, why not just go to a different storage unit place if all this stuff happened ? Well, that's why I'm writing the review, I guess. You make your own decision. Three stars: +: customer service, location. -: unreliable, front gate broken constantly/poor security.

If you're looking for some place to store your your private things safely, look no further. Jack in…read morethe Box provides a clean, safe environment for all your storage needs. If there's an issue, it's quick to be handled and dealt with. Do yourself a favor. Contact Jack in the Box

Josh has great customer service skills and goes out of his way to make sure you're taken care of. I…read morehad a great experience with my short time at this facility (about two months in total) and I highly recommend it if you need a space to store any valuables. Great service.

Lot of positives, one big negative. Your rent amount is locked in for a year, but after that, they…read moreraise it considerably every year. Over a ten year period they raised my rent an average of 25% every year. The average rate of inflation was 3.3% per year during that period. My initial rate of $154 ballooned to $388 per month. Why didn't I move? I had built shelves for my unit and hated the hassle of disassembling them and moving. But the main reason is I'm an idiot. I now pay $125 per month for a similar unit where long term tenants tell me raises in rent are seldom and modest.

Had a great experience trying to get a storage unit for my parents. We had many delays and…read moreRandy/Alicia were very accommodating. The facility was very neat and clean, with many different options. Thank you Randy for your hospitality during the walk through of the our unit.

The female manager here is amazing, she helped me get exactly what I needed last minute and was…read moreflexible and friendly throughout the process. Great prices, great area. I have no complaints.

Very friendly people, great prices, safe and clean! They were very helpful. They had great…read moreavailability and took us right away!

We had to move overseas for several years. Had a terrific experience with using this place for…read morestorage. Very helpful and supportive, even when we had to arrange things from overseas.

Had some issues in the beginning that they quickly worked with us to resolve. They've been great…read moreduring our stay! Clean hallways, carts to help move stuff and an easy app to access your unit.