I called and rented a unit, in the middle of the month, got charged for the rest of the month of October and then the first full month. Cancelled the rental only a few days later because I no longer needed it. I actually never even used it. Manager ended up messaging me twice now about the unit saying that they needed the information from my friend if he was taking over the unit(I was getting the spot for my camper which I then ended up renting it instead of putting it in storage) the first time I have this conversation with the manager he says I can't have the money back for the month of October, which fine whatever, he also said that he would have to mail me a check for the second months rent, which while annoying(I rented the unit online with a card) I didint care about waiting. Fast forward to the second attempt by the manager to get the information about my friend to take over the unit and after we go through it all again he is now saying my account balance is $0 and he doesn't owe me any money. read more