Do NOT under any circumstance, choose this facility. The "manager" Marcy is a liar and will steal…read moreyour belongings as soon as opportunity arises. My husband fell and wasn't able to walk and so I called the facility to let them know what was going on and that I would be in ASAP. One day later I called to speak with her about our belongings when she informed me everything was gone. I pleaded with her to be just a little understanding and she told me she had already taken our belongings to her house. I guess however much time they give you depends on how good your stuff is. Don't use this facility, you never know when an accident will happen and they aren't considerate or apathetic to people when they are down and out. Even if it's only 1 day

The new management sent an inaccurate account number for automatic withdrawal of my rent (a process…read morein place for years), then falsely charged me an "insufficient funds" and a late fee. When I notified them that they had made a mistake, they refused to listen and also failed to contact my bank. They also more than doubled my rental fee. When I criticized this treatment on their FaceBook page, they sent me an eviction notice (misspelling eviction, a word that a fifth grader can spell) and locked me out of my unit. I had been a loyal customer for EIGHT years with never a late payment. I had to hire a lawyer to resolve the problem.

secure, clean, great condition, and excellent communication…read moredon't know what else to say other than I recommend this storage facility

Our RV broke down not far from the Bus Barn and the repair facility could not look at it for 3…read moreweeks. We had to quickly find a storage facility for that time frame. We have never had to store our RV before this. All we knew was there was a problem through out the country of catalytic converter theft at storage facilities. The Bus Barn is not the cheapest storage in the area but it is seems to be the most secure. We were highly impressed with their prompt reply to our inquires and completely followed the advice given to us by the on site manager. The facility is immaculate and new. They have never flooded and survived hurricane Ian with no problems. There are cameras everywhere and each garage is double locked. A high fence completely surrounds the entire facility and each renter has their own security code. They are expanding rapidly with an eye on catering to the RV communities needs. Our tow truck driver was able to easily maneuver our RV both in and out of the facility. However the owner is planning on providing more pull through garages with 30 amp service in the future. We had electrical hook up in our storage garage. We saw no evidence of any rodents or bugs. I would highly recommend The Bus Barn which has easy access to Interstates 12, 10 and 55.

Now known as Red Dot....This place is absolutely terrible. DO NOT put your valuables in these…read moredumps. Not only do they have RATS, the customer service is garbage. I had an incident where a huge rat got into and died in my unit. The smell was awful along with the maggots and chewed up belongings. I was told to contact Red Dot and fill out an insurance claim. They sent a claim for Rodent and Insect damage. I filled it out and sent it back. After 3 weeks, still no answers. I tried several times to contact them and finally got someone. I was then told that they do not cover rodent or insect damage but yet they are the ones who sent me that specific claim form to fill out. You can never get anyone at the location or on the phone and when you do they are very rude and unaccommodating. I will fight this claim since I have a whole house of things in this unit and think that they should be responsible for it. I also will take all my things that I am able to keep elsewhere and not give this place another dime of my money.

I stopped by to check what truck size I'd need, as I wanted to reserve a truck while I was there…read moreafter determining the size and ensure everything would fit in one trip so I wouldn't have to make multiple trips. My first visit wasn't very helpful. The lady at the counter pointed outside, saying all the sizes were available to look at, but there weren't different sizes available to compare. There were only two trucks of the same size, with no labels to distinguish them, and no further assistance was offered. I returned the next day and encountered a completely different crew. Every staff member I met was helpful, attentive, and quick to address my needs. Their excellent service made the experience a complete turnaround.

didn't get her name but spoke to manager about job I applied for, and she was very rude and passive…read moreaggressive about it. i was told the job posted they were not hiring for, yet it is still posted giving false hope to other applicants.

When this owner bought the place they CLEANED IT and put out rat baits. The office is open with…read morenice people running it. Excellent service. Nicer than it used to be.

Easy to use interface and friendly staff! Would recommend using this place and will again in the…read morefuture!

Best storage unit in the area. Well lit, clean, staff is helpful. Dollies are available to help…read moremove your stuff in and out. The pricing is reasonable for the location and quality. Check out discounted rates offered online.